All reviews

Rating Breakdown

  • 5
    95% (121 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (2 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 98% (125)
Review RSS Feed Review RSS Feed

3 / 5 Share

March 3, 2026

Great tool but impossible to get a response from support to upgrade our plan. 4 requests in 10 days, still waiting.

Store

Emmafy

Using app

--

Total reviews

4

Average rating

4.5

5 / 5 Share

Feb. 27, 2026

This has been a great app for all our A/B testing purposes and has a very intuitive and clean dashboard with options for customization. We recently ran into an issue where data on our landing page split test was not matching up with our store data. Upon opening a support ticket, Mike was extremely helpful and responsive, asking good follow up questions to get to the root issue. It turned out it was an issue in our store's code, but Carolyn and the Intelligems engineering team went above and beyond by taking the time to examine our site and not only quickly found the issue, but also fixed it that same day. Our test is running smoothly now and we plan to continue using this app for all our A/B testing needs.

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the thoughtful review! We’re thrilled to hear that Intelligems has been a strong fit for your A/B testing needs and that you’re enjoying the dashboard and customization options. Our team truly cares about digging in, asking the right questions, and making sure everything runs smoothly as quickly as possible. We really appreciate your partnership and look forward to continuing to support your testing and growth. If you ever need anything, we’re always here to help!

5 / 5 Share

Feb. 23, 2026

Intelligent has been fantastic so far. We appreciate the ability to see direct impact that our A/B tests can have on monthly revenue projections and the flexibility in the types of tests we can run. Great for any growing ecom brand!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the amazing feedback! We’re glad the direct revenue visibility and flexible testing capabilities are making a difference for your brand. That’s exactly what Intelligems is built to do.

1 / 5 Share

Feb. 20, 2026

No support available, or you have to wait 48 hours for a response. Given the price of the app, there should be live support to help customers. As it is, you're on your own and have to figure things out yourself. I do not recommend

Using app

4 months

Total reviews

14

Average rating

2.5

5 / 5 Share

Feb. 18, 2026

This app does exactly what I need it to do without a million confusing additional features.

Store

Opopop

Using app

Over 1 year

Total reviews

9

Average rating

5.0

Developer Reply

We love hearing this — thank you! Our goal is to deliver exactly what you need, without the clutter. Glad it’s hitting the mark for you.

5 / 5 Share

Feb. 17, 2026

Incredible app, and even better customer service!

Using app

Over 3 years

Total reviews

14

Average rating

4.4

Developer Reply

Thank you for the thoughtful review! We're so glad to hear that you're having a great experience with both the Intelligems platform and our team. We appreciate you taking the time to share your feedback.

5 / 5 Share

Feb. 13, 2026

Intelligems has been a fantastic addition to our testing stack. The platform is intuitive and straightforward to use, which makes running tests feel approachable rather than overwhelming. It’s given us more confidence in our decisions and helped us better understand how major and minor tweaks impact performance. The team has also been a standout. Rohan, AJ, Mike, and Christos have been incredibly helpful, responsive, and just genuinely great to work with. They’ve quickly helped us troubleshoot a few small issues and are always thoughtful in their approach. The combination of a strong product and excellent support makes Intelligems an easy recommendation!

Using app

About 1 month

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for such a thoughtful review! We’re especially glad to hear that Intelligems has made testing feel approachable and given you more confidence in your decisions. That clarity — understanding how both major and minor changes impact performance — is exactly what we want to empower.

5 / 5 Share

Feb. 12, 2026

I've been doing CRO for the past 10 years and have yet to come across a tool as user friendly and intuitive as Intelligems is. As you know, getting a proper test to work with several different apps can be a headache. This tool made it easy for us, and we LOVE the rollout feature and the fact that we can track orders by SKU. It's not just the tech and features but the team behind this app that make it the best A/B testing tool I've ever personally used for Shopify!

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

This review means a lot to us -- thank you! We built Intelligems to remove the usual friction around testing, especially when multiple apps and edge cases are involved. It’s great to hear the rollout feature and SKU-level tracking are making a real difference for your team. And thank you for the kind words about our team -- we're excited to see what you build next!

5 / 5 Share

Feb. 10, 2026

Very robust split testing app. The customer support is very good and they respond very quickly.

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the review! It’s great to hear that our support team has been helpful and responsive. We work hard to make sure you’re never stuck when running tests. We truly appreciate you taking the time to share your experience.

5 / 5 Share

Feb. 10, 2026

I've been using Intelligems daily for well over a year now and have found it to be one of the most comprehensive and easy to use AB testing tools out there. Also, any time I find myself stuck setting up a test or understanding my results, I just reach out to their support team and get the most thorough and helpful responses! Shout out to Seiver for providing awesome and in depth explanations. Would recommend this app 10x over!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for sticking with Intelligems for over a year! That’s the ultimate compliment. We believe great testing software should be powerful and supported by real humans who care about your results. Hearing that our team has helped you get unstuck and go deeper with your experiments means a lot. Looking forward to many more wins together.

5 / 5 Share

Feb. 6, 2026

Intelligems has been one of the highest-ROI tools we’ve added to our stack. For the price, it’s honestly hard to beat. We’ve run dozens of tests through their platform and hundreds across other testing tools over the years, and nothing has come close in terms of impact and consistency. What stands out is how quickly you can move from idea to live experiment without friction. The insights are clear, the setup is straightforward, and the results translate directly into revenue, not vanity metrics. It’s rare to find software where the cost feels negligible compared to the upside, but this is one of them. If you care about real conversion lift and not just surface-level analytics, Intelligems is unquestionably the best testing platform we’ve used.

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

This review made our day -- thank you! We’re obsessed with making experimentation fast, clear, and revenue-focused, so hearing that Intelligems has driven this in your stack means everything to us. Excited to keep driving real lift together!

5 / 5 Share

Feb. 2, 2026

Incredible product and really strong, smart support team!

Using app

10 months

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for the kind review! We’re glad you’re enjoying the app and that our support team has been helpful. Excited to see what you continue to build with us!

2 / 5 Share

Feb. 1, 2026

Frankly, given the price of the app, I find it OUTRAGEOUS that there is no chat support, only email. It's ridiculous, no follow-up, no help. It's better to find an app with support.

Using app

26 days

Total reviews

3

Average rating

2.7

Developer Reply

Hi there! Thank you for taking the time to share your feedback. We completely understand the desire for real-time live chat support and appreciate you calling this out. While we don’t currently offer live chat, all Intelligems customers have access to a dedicated Slack channel with our support team, in addition to email support. Although Slack isn’t instant in the same way as live chat, we actively monitor requests and always aim to respond and resolve issues as quickly as possible during business hours. We truly appreciate you using Intelligems and sharing your thoughts! Feedback like this helps guide how we continue to improve our support experience.

5 / 5 Share

Dec. 4, 2025

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! We're thrilled to hear you're having a great experience with Intelligems.

5 / 5 Share

Nov. 26, 2025

Before Intelligems, we were using 3 different testing tools. Intelligems helped us cut down on SaaS cost while simultaneously updating our testing suite. The team is super responsive in Slack and always launching new features for us to try on our store. Thanks for helping us uncover those profit GEMS!

Using app

4 months

Total reviews

9

Average rating

4.8

Developer Reply

Thank you so much for the wonderful review! We're thrilled to hear that Intelligems has helped simplify your tool stack and elevate your testing program. We're excited to keep shipping new features that drive even more impact for your store.

5 / 5 Share

Oct. 23, 2025

Intelligems and the team are exceptional. They not only understand the software but also the business. Great assistance all the way through from onboarding to running countless tests on your site. It is exciting to use and see the potential of your store. Jennifer and the team come prepared to what has been done and what more can be done. Awesome!

Using app

5 months

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We're so happy to hear you've enjoyed working with our team, and we're excited for all the experiments and opportunities ahead.

5 / 5 Share

Oct. 23, 2025

We’ve had a great experience with Intelligems. Our team has a mix of skill sets and backgrounds, and everyone has found the tool pretty easy and intuitive. It offers a solid variety of test types and integrates smoothly with our other Shopify apps. The customizable metrics have been especially helpful, and the automated feedback on phasing, test progress, and recommendations for sample sizing and timelines has provided valuable guidance throughout our experiments. The Intelligems team has also been excellent; they're responsive, knowledgeable, and willing to jump in when needed. They supported us through a particularly complex pricing test that had us stuck for days, going above and beyond to help us get it launched. We've found Intelligems to be a reliable and flexible experimentation tool that we’d be happy to use again in the future!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for sharing this thoughtful review! We're happy to hear that Intelligems has been intuitive for your whole team and that we were able to support getting that pricing test successfully launched. We really appreciate your partnership and look forward to powering more experiments together!

5 / 5 Share

Oct. 15, 2025

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5 stars! It means a lot to our team to know you're having a great experience with Intelligems.

5 / 5 Share

Oct. 13, 2025

We've been using Intelligems for about 6 weeks now and are so impressed. It is faster for our end users, has fantastic reporting, and saves us so much in dev time by reducing our dependency on Javascript. Their support is top notch. Responsive, creative thinkers, and great to work with. They have quickly become an extension of our team.

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

We really appreciate you taking the time to share this! It’s awesome to hear that Intelligems is helping speed up your workflow and save dev time. We’re grateful to be considered an extension of your team and can’t wait to keep building together.

5 / 5 Share

Oct. 9, 2025

Amazing tool with even better service! If there's ever a test you're having trouble configuring yourself, their excellent team (Shouts out to Nick J) is more than willing to help get everything up and running!

Store

Alitura

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for this review! We’re thrilled to hear you’ve had a positive experience with both the platform and our support team.