Intelligems: A/B Testing
The reviews are overwhelmingly positive, with most merchants praising the app’s powerful A/B testing capabilities, depth of analytics, and ability to test beyond simple page changes into pricing, shipping, checkout, and other complex scenarios. Many users describe it as a game changer for CRO and growth, noting that it is easy to use, quick to set up, and valuable for making data-driven decisions that improve conversion and revenue. A major recurring strength is the support team: reviewers repeatedly mention fast responses, knowledgeable help, proactive troubleshooting, and support that goes above and beyond, often naming specific team members for exceptional service. The main negative feedback centers on pricing, setup complexity, and occasional delays. A few reviewers feel the app is expensive or overpriced, especially compared with alternatives or Shopify’s own tools. Some users report that getting tests configured can take several days, that technical setup may require coding knowledge, and that the UI can be difficult to navigate at first. There are also isolated complaints about bugs, slow issue resolution, and cancellation/subscription friction. Overall, the sentiment is strongly favorable, but the app appears best suited for merchants who value advanced testing power and hands-on support, even if that comes with a higher cost and some implementation overhead.
Intelligems has been a reliable tool for A/B testing on our Shopify store. It works well, and the support team has been responsive and helpful whenever we’ve needed assistance.
It's great to hear that the app has been a valuable tool for your testing roadmap! Thank you for this review!
We are conducting our first shipping threshold test to improve our bottom line. We found intelligems through an online search and are grateful we chose to trust this platform. I began working with Andrea from the customer success team, and most recently with Joshua. We are impressed by the level of care and attention that our account is being given to ensure the success of our test and that the results are actionable. Having someone from the team to assist with setup in real-time has been a game-changer! Thank you Intelligems!
Thank you so much for taking the time to leave this feedback! We're so happy to hear that our Support team has been a valuable resource for you to get started with testing. Excited to see what you decide to test next, and we'll be here to help!
Not only is it the best A/B testing tool for Shopify, they have amazing responsive support. Highly recommend.
Thanks so much for the kind review! We're always happy to help, and so glad to hear that the app is working so well for your testing goals!
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