Interakt ‑ Sell on WhatsApp
Bulk-send products on WhatsApp & turn WhatsApp carts to orders
Rating
4.1
feedback
275
chart
#685
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
1%
-
Less than a month
6%
-
Less than a year
15%
-
More than a year
8%
Reviews Summary
The Interakt app has received mostly positive reviews from users. Customers appreciate the platform for its usefulness in managing customer queries and sending automated messages. The support team is highlighted as being active, helpful, and efficient in resolving issues. Users also praise the app for its ease of use, especially in automating customer interactions and improving overall processes. However, some users have mentioned issues with certain features not being available or facing challenges with support response times and account setup.
Highlights
Review RSS Feed
All reviews
March 3, 2026
I cancelled my subscription on 10 January and removed my WhatsApp API number from the platform. Despite this, I was charged ₹3,200 again on 25 February. This billing occurred after cancellation and without any active service being used. Since then, I have been repeatedly following up for clarification and refund. The only response I receive is that “someone will get in touch,” but no one actually resolves the issue. Charging a customer after confirmed cancellation is unacceptable. Transparent billing and responsible customer support are basic expectations from any SaaS provider. I have documented all communication and billing proof. If this is not resolved promptly, I will be escalating the matter through the National Consumer Helpline and other appropriate legal channels. I hope the company resolves this responsibly. Until then, I advise other businesses to review billing terms very carefully and keep documentation of all cancellations. Everyone please beware before even installing this application. This is a scam going on for those who uninstall the application later on.
March 2, 2026
We were getting onboarded with them during which they told everything in our use case is possible but when we were doing actual setup their developer Harshit said "nothing can be done and dont onboard with us we dont care" so after making us wait for 7 days and saying yes your use can be done they wasted a lot of time of ours in discussion and their developer team is the worst, no support, very rude and they dont care if we or anyone as merchants are getting onboarded with them or not. They act like they are the only Whatsapp API provider in the market
March 2, 2026
i have been using Interakt for the last 4 months, Super effective for my D2C brands, great WISMO Awareness through its easy to make Templates recommended!
Feb. 28, 2026
Worst app to exist. There is no proper support in the start, why would someone pay Rs.1500 for one time training when we are literally paying for the subscription. Absolutely ridiculous and i do not recommend this app.
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