Interakt ‑ Sell on WhatsApp for Shopify

Interakt ‑ Sell on WhatsApp

Bulk-send products on WhatsApp & turn WhatsApp carts to orders

Rating

4.3

feedback

266

Reviews

chart

#797

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    1%
  • Less than a month
    6%
  • Less than a year
    15%
  • More than a year
    7%

Reviews Summary

The reviews for the Interakt Shopify App are mostly positive, highlighting the excellent customer support provided by the team. Users appreciate the quick resolution of queries, efficient assistance in setting up the app, and the user-friendly interface. The app is praised for its ability to build customer trust, streamline communication through WhatsApp, and improve customer engagement. However, there are some negative reviews regarding poor support experiences, issues with billing, and challenges in getting timely assistance.

Highlights

Excellent customer support and quick resolution of queries
User-friendly interface and easy setup process
Efficient communication through WhatsApp and improved customer engagement
Negative experiences with poor support, billing issues, and delayed assistance
Appreciation for the app's ability to build customer trust and streamline communication

Rating Breakdown

  • 5
    21% (57 ratings)
  • 4
    4% (10 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    6% (16 ratings)

Reviews with Text

  • 89% (76)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 6, 2026

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

We are currently using the Interakt Advanced Plan with workflows, and after some initial onboarding hiccups, the experience has become much smoother. The support team that helped us, namely, Tharini, Nishant, and Shubham — were knowledgeable, patient, and helpful throughout the process. We are optimistic that this platform will help automate customer interactions, reduce manual workload, and streamline our overall processes.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

Tharini was very helpful and almost all our queries were smoothly answered.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

Great Support and was quick to provide resolution

Using app

1 minute

Total reviews

2

Average rating

5.0

All reviews

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