Interakt ‑ Sell on WhatsApp for Shopify

Interakt ‑ Sell on WhatsApp

Bulk-send products on WhatsApp & turn WhatsApp carts to orders

Rating

4.3

feedback

262

Reviews

chart

#705

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    1%
  • Less than a month
    6%
  • Less than a year
    13%
  • More than a year
    7%

Reviews Summary

Interakt has received a mix of positive and negative reviews from users. Positive aspects highlighted include exceptional support, efficient WhatsApp API services, user-friendly platform, automation features saving time, and responsive customer support. Users appreciate the ease of use, quick replies, broadcast options, and the improvement in customer engagement. However, negative reviews mention issues with support response time, sudden subscription endings causing business loss, slow support, lack of resolution, and poor communication. Some users also expressed dissatisfaction with the onboarding process and lack of support after payment.

Highlights

Exceptional support and reliable WhatsApp API services
Efficient platform with automation features
Responsive and helpful customer support
Issues with support response time and lack of resolution
Dissatisfaction with onboarding process and lack of support after payment

Rating Breakdown

  • 5
    21% (55 ratings)
  • 4
    4% (10 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    5% (14 ratings)

Reviews with Text

  • 91% (74)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 19, 2026

Tharini was very helpful and almost all our queries were smoothly answered.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

Great Support and was quick to provide resolution

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

great app for shopify to build customer trust and send notifications. loved it

Using app

Over 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

Jan. 8, 2026

Interakt, is a very nice platform for beginer ecommerce brands or even established ones. The UI in this platform is easy to understand an adapt.

Using app

18 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 8, 2026

Interakt is a reliable tool that makes WhatsApp customer communication simple, fast, and easy to manage for growing businesses.

Using app

8 months

Total reviews

2

Average rating

4.5

All reviews

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