Interakt ‑ Sell on WhatsApp for Shopify

Interakt ‑ Sell on WhatsApp

Bulk-send products on WhatsApp & turn WhatsApp carts to orders

Rating

4.1

feedback

285

Reviews

chart

#658

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    1%
  • Less than a month
    7%
  • Less than a year
    18%
  • More than a year
    9%

Reviews Summary

Interakt has received mixed reviews from users. Positive aspects include the usefulness of the platform for WhatsApp automation, the responsiveness and helpfulness of the support team, and the ease of managing customer queries. However, there are several negative themes that emerge from the reviews. Users have expressed dissatisfaction with the pricing clarity, billing issues, lack of proper support during onboarding, sudden deactivation of subscriptions, slow response times from the support team, and discrepancies in service provision. Some users have also highlighted concerns about transparency in billing and changes in pricing policies mid-contract. Overall, while Interakt offers valuable features for customer communication, there are significant areas that need improvement to enhance user experience and trust in the platform.

Highlights

Mixed reviews with positive feedback on platform usefulness and support team responsiveness, but negative comments on pricing clarity and billing issues
Dissatisfaction with lack of proper support during onboarding and slow response times from the support team
Concerns about transparency in billing, sudden deactivation of subscriptions, and changes in pricing policies mid-contract

Rating Breakdown

  • 5
    24% (68 ratings)
  • 4
    5% (14 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    9% (25 ratings)

Reviews with Text

  • 88% (96)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 14, 2026

best

Using app

--

Total reviews

2

Average rating

5.0

1 / 5 Share

April 13, 2026

Did not get the required support from Interakt's team.

Using app

About 1 month

Total reviews

2

Average rating

3.0

5 / 5 Share

April 10, 2026

Excellent

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 9, 2026

Its an good app for sending bulk messages and utility messages.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 8, 2026

Using app

7 months

Total reviews

4

Average rating

4.8

All reviews

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