Interakt ‑ Sell on WhatsApp for Shopify

Interakt ‑ Sell on WhatsApp

Bulk-send products on WhatsApp & turn WhatsApp carts to orders
Rating
4.3
Feedback
299
Reviews
Chart
#490
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Interakt Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the seamless experience with the Interakt support team, ease of use of the platform, helpful customer service, and the effectiveness of WhatsApp automation tools. Users appreciate the app for its ability to streamline customer communication, boost conversions, and provide excellent support. However, negative reviews mention issues with customer support, billing discrepancies, lack of transparency in pricing, and dissatisfaction with the onboarding process. Some users experienced problems with subscriptions, unresponsive support teams, and difficulties in setting up the app.

Time spent using app
How long merchants keep the app installed.
Less than an hour 3%
Less than a day 2%
Less than a month 9%
Less than a year 22%
More than a year 11%
All reviews
5 / 5 Share
Oct. 19, 2026

Store Using app Total reviews Average rating
Seerat Ethnic 4 months 4 5.0
1 / 5 Share
Oct. 19, 2026

Worst service and the support staff doesn't know how to resolve the issues. They just keep on telling you to wait but nothing will happen. I thought this would be different but the experience is pathetic. I won't pay a bit for this i am telling you in advance. Kindly get this resolved or i would have to see other options. Its been a month now and still the issues are not resolved. Now the bill is bothering me and you guys need to get this sorted. I am not going to pay a penny for this. You guys are misleading the customer.

Store Using app Total reviews Average rating
INDIAN SHOP HOUSE 5 months 2 3.0
5 / 5 Share
Oct. 7, 2026

Store Using app Total reviews Average rating
Auxbeam® India About 3 years 3 5.0
5 / 5 Share
Sept. 29, 2026

Store Using app Total reviews Average rating
Trend Capital 3 months 1 5.0
5 / 5 Share
Sept. 18, 2026

Great experience with the Interakt.Support team makes the experience seamless

Store Using app Total reviews Average rating
The Luxury Florets About 2 months 3 5.0

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