Interakt ‑ Sell on WhatsApp
The reviews for the Interakt app on Shopify are mixed, with both positive and negative feedback from users. Positive aspects include good support for automation, helpful customer service, ease of use for WhatsApp marketing, and effective order notifications. On the other hand, negative themes include poor customer support, issues with billing transparency, lack of timely resolution for problems, and dissatisfaction with the onboarding process. Users have highlighted the need for clearer pricing information, faster support responses, and better communication regarding billing and plan details.
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The campaign setup was easy, the team helped promptly. Very good support.
We have had a wonderful experience with the Interakt support team. We have been using the Interakt WhatsApp API system for more than 3 years, and it has helped us increase our WhatsApp inquiries and boost our sales. The application is very helpful for our business, especially because the mobile app is available, which makes it easy for us to chat anytime. The customer support team is excellent. Whenever we face any issue, we just drop an email and the team gives quick support. A special thanks to Nishant Arora for the Google Meet training and support. The training was very helpful and made it easy for us to learn and understand everything clearly. Thank you, Interakt team, for your great support. We only have one small request: please update the Interakt dashboard with a newer and faster UI. This is just our opinion. Overall, we are very happy with Interakt and truly appreciate your service.
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