Intuitive Shipping
The shipping solution for serious sellers.
Rating
4.9
feedback
481
chart
#501
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
1%
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Less than a month
12%
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Less than a year
43%
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More than a year
43%
Reviews Summary
Intuitive Shipping has received overwhelmingly positive reviews from ecommerce merchants who have installed the app on their online stores. Customers praise the app for its ease of use, flexibility in setting up shipping scenarios, and the excellent support provided by the Intuitive Shipping team. The support team, including members like Brandon, Paul, and Chelsey, is highlighted for being responsive, knowledgeable, and helpful in resolving any issues that arise. Users appreciate the app's ability to handle complex shipping needs, customize shipping rates, and integrate seamlessly with other platforms like ShipStation. Overall, Intuitive Shipping is described as a game-changer for managing shipping operations, offering a comprehensive solution with outstanding customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 19, 2024
We have used Intuitive Shipping for a few years now and have needed help 3 times. Each time our issue has been greeted in a very timely manner and resolved quickly. The Intuitive team has always seemed eager to help and we truly appreciate that!
Nov. 12, 2024
Michael at Intuitive Shipping made the process a breeze! He was always there to answer questions and help us set our shipping templates up. 10/10 would recommend to any Shopify user with more complex shipping requirements!
Using app
About 2 months
Total reviews
1
Average rating
5.0
Thank you so much for these kind words and your recommendation. We're so happy to hear that Michael was able to provide you with everything you need to feel confident using Intuitive Shipping. Of course, if you have any other questions or run into any concerns, please don't hesitate to reach out. Michael and our entire support team are here to help should the need arise. Best regards, Ron Anderson Customer Experience Manager
Nov. 11, 2024
Intuitive Shipping has been a huge help with our online store. It was easy to set up with a super help of the technicians at that time (4 years ago). We had no issues with it for all these years. A small issue arose on the weekend, so when we submitted a request for help, we did not expect answer until Monday. To our great surprise, Chelsey answered within 10 minutes. She worked whole day Saturday to figure out the cause of our problem. She really deserved a medal for her patience and determination to solve it. And she did solve it! A company is as good as its employees. We could not recommend Intuitive Shipping highly enough.
Wow, thank you so much for the recommendation and the kind words about Intuitive Shipping and our support team! We're very happy that you've been using Intuitive Shipping without issue for such a long time, and it's great to hear that you got help promptly when it was needed for your urgent situation. While we typically respond during business hours, we handle urgent cases as soon as possible, and it's great to hear that Chelsey was able to assist so quickly. Best regards, Ron Anderson Customer Experience Manager
Nov. 8, 2024
Intuitive has made it super easy to manage our rates and their customer service is very timely and helpful. Definitely recommend to other merchants.
Thank you for the recommendation and for helping others make an informed decision! It's great to hear that Intuitive Shipping is managing your shipping rates so effectively and helping you succeed with shipping. We're glad to hear you're getting help quickly when it's needed, and we hope you'll reach out again should the need arise. Best regards, Ron Anderson Customer Experience Manager
Nov. 5, 2024
App works well for us and support is always fast and incredible. Great team.
Thank you! It's great to hear that Intuitive Shipping is working well and that your experiences with us have been so positive. We're happy to hear that you're getting support in a timely fashion when it's needed. If we can help with anything else, please don't hesitate to reach out again. Our team is always here to help! Best regards, Ron Anderson Customer Experience Manager
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