Intuitive Shipping
Control how shipping is calculated and displayed at checkout.
Rating
5.0
feedback
462
chart
#448
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
1%
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Less than a month
18%
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Less than a year
45%
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More than a year
35%
Reviews Summary
Intuitive Shipping is highly praised for its powerful and flexible shipping logic capabilities, as well as its exceptional customer service. Users appreciate the app's ability to handle complex shipping scenarios, multiple warehouses, different shipping methods, and various conditions with ease. The customer support team, particularly mentioned individuals like Michael, Paul, Chelsey, and Greg, is commended for being responsive, knowledgeable, and going above and beyond to assist users in setting up and troubleshooting. The app is described as a game-changer for businesses with non-standard shipping needs, offering a level of control and customization that surpasses Shopify's native shipping options. However, some users note that the app's extensive features come with a learning curve, requiring thorough testing before implementation.
Highlights
Review RSS Feed
All reviews
March 20, 2026
Intuitive is a great app for anyone who needs to be able to offer dynamic shipping based on what is shipping and where the item is shipping to. They are responsive and have a great team that is east to work with.
Thank you for the wonderful feedback! We’re glad to hear the app has been a good fit for managing shipping based on different products and destinations. It’s also great to know your experience with the team has been a positive one! If anything else comes up or you’d like to explore further, feel free to reach out. Best regards, Ron Anderson Technical Strategist
March 19, 2026
We have a chain of farm supply stores and have a very large SKU count that have a variety of different weights, sizes, and shapes that make local delivery pricing difficult. We used Intuitive and we paid for them to build out our custom local delivery rates. It's made our local delivery rates competitive, helped us recoup profits on previous deliveries we would lose money on, and has been a huge success. Through the process, Intuitive Shipping was incredibly responsive and helpful. We can't recommend them enough!
Thank you for taking the time to share your experience. We’re glad the custom setup has helped bring more accuracy and consistency to your local delivery pricing, especially with such a wide range of products to account for. It’s great to hear the results have had a positive impact on your margins, and that the process felt smooth and well-supported along the way. We truly appreciate your recommendation! If there’s anything else you’d like to refine or explore, feel free to reach out. Best regards, Ron Anderson Technical Strategist
March 12, 2026
SUPERB CUSTOMER SERVICE! While starting out it was a bit overwhelming, once I scheduled a meeting with them they walked me right through everything! Once they showed me an overview I was able to set the rest up by myself with the exception of one little issue I couldn't get figured out. I scheduled another meeting and they walked me right through it. There was one small thing we weren't able to settle, and customer service emailed me shortly after with how to fix the issue. They followed up by email with every contact I made, and followed up again if I didn't answer just to make sure their follow up email was helpful. This is hands down the BEST support I have ever received from any app I've installed. I would download and use this app over and over again hands down!
Wow, thank you for taking time to provide this incredible feedback. We’re glad to hear the onboarding process became much more manageable with a bit of guidance, and that you felt confident moving forward after those sessions. It’s great to know the continued follow-up and attention made a difference along the way. Staying engaged and making sure nothing gets left unresolved is something we take seriously. We truly appreciate you choosing Intuitive Shipping! If anything else comes up or you’d like a hand with anything new, feel free to reach out. Best regards, Ron Anderson Technical Strategist
March 12, 2026
We have been using Intuitive Shipping on our B2B store with different customer tiers and shipping requirements. The app offers very flexible shipping rule configurations, allowing us to customize shipping methods based on customer segments, order conditions, and other business logic. This has been very helpful for managing our B2B shipping structure. Their support team is also responsive and helpful whenever we have configuration questions. Overall, it’s a solid solution for merchants who need more advanced shipping logic than the standard Shopify settings.
Thank you for taking the time to share your experience. We’re glad to hear the flexibility of Intuitive Shipping has helped you manage your B2B setup and tailor shipping to different customer groups and requirements. It’s also great to know our support team has been there to assist when needed. We appreciate the love for both the functionality and the help behind it. If you’d like to explore anything further or fine-tune your setup, feel free to reach out. Best regards, Ron Anderson Technical Strategist
March 12, 2026
We use a lot of Shopify plugins and Intuitive Shipping is really the best of the best. They have thought of everything and are constantly upgrading and adding more solutions to solve any shipping cases your business needs. Beyond the product, their support is outstanding especially Brandon who is always there to help, fast and professionally!
Thank you for taking the time to share your feedback! We’re glad to hear Intuitive Shipping has stood out among the tools you use and that it’s been able to support a wide range of your shipping needs as your business evolves. It’s also great to hear your experience with support has been a positive one. Brandon appreciates the shoutout for being there when it counts! If anything else comes up or you’d like to explore further options, feel free to reach out. Best regards, Ron Anderson Technical Strategist
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