Rating

4.9

feedback

488

Reviews

chart

#543

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    12%
  • Less than a year
    43%
  • More than a year
    44%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from ecommerce merchants. Users praise the app for its powerful shipping scenario capabilities, straightforward setup process, and exceptional customer support. The support team is highlighted for being knowledgeable, prompt, and dedicated to resolving issues quickly. Users appreciate the thorough help documents provided and the willingness of the team to walk them through setup processes. The app is commended for simplifying complex shipping operations, offering customizable shipping rates, and providing a versatile scenario system that covers various needs. Overall, merchants highly recommend the app for both simple and complex shipping calculations due to its ease of use and reliable support.

Highlights

Powerful shipping scenario capabilities and ease of setup
Exceptional customer support and knowledgeable team
Versatile scenario system for various shipping needs
Simplified complex shipping operations and customizable rates
Reliable and prompt support assistance

Rating Breakdown

  • 5
    98% (476 ratings)
  • 4
    1% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 18, 2024

Paul is great, we have inquired multiple times in regards to issues that we have encountered and he was able to quickly resolve the issues and get our shipping options back up and running properly. Highly Recommended! The whole team at intuitive shipping will take care of you!

Using app

Over 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Excellent App and Outstanding Support! We've been using this app to manage our complex shipping rates, and it’s been a game changer! It offers everything we needed and more. The support team has been exceptional—always quick to respond and incredibly helpful. Paul even went above and beyond by sending a detailed training video to help us better understand our setup and optimize it moving forward. We highly recommend this app to anyone looking for a reliable shipping solution.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

Paul from Intuitive Shipping was very helpful. When I needed help, he put together an informative video explaining how it can be fixed. Highly recommend!

Store

en gold

Using app

Almost 2 years

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for the recommendation! We do appreciate you taking a few moments to share this with others. It's great to hear that you're getting the help you need when something comes up. Please don't hesitate to reach out again should the need arise. Paul and our entire support team are here to help! Best regards, Ron Anderson Customer Experience Manager

5 / 5 Share

Dec. 4, 2024

We've been using Intuitive Shipping for a couple of years now and I can safely say it is the best shipping app out there for your eCommerce business. It can handle almost any scenario you throw at it, and is very simple and effective. We have a very complicated shipping schedule with multiple vendors and tons of rates, and Intuitive handles it no problem! Before Intuitive we were using a competitor's app. It was harder to use and WAY more expensive. The team at Intuitive also rules. Definitely get this app!

Using app

About 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Wow, thank you so much for the recommendation! We're delighted to hear that you've had such overwhelmingly positive experiences with Intuitive Shipping these past couple of years, and that you're not only able to manage the complexity with your shipping, you're saving money in the process! We very much appreciate the kind words about our support team as well. We're here to help whenever the need arises! Best regards, Ron Anderson Customer Experience Manager

5 / 5 Share

Nov. 29, 2024

Nothing but great things to say about this app. Setup is straightforward but the app is very powerful and can account for all sorts of shipping scenarios, even ones we never thought of. Maybe most importantly, their support team is fast and VERY knowledgable about app features. 5 stars, as good as app gets.

Store

Flask

Using app

Over 4 years

Total reviews

17

Average rating

5.0

Developer Reply

Amazing! Thank you so much for taking time to share this with others. It's great to hear that your experiences with Intuitive Shipping have been so overwhelmingly positive and that you're getting help in a timely fashion whenever it's needed. We do hope you'll reach out again should the need arise in the future. Best regards, Ron Anderson Customer Experience Manager

All reviews

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