Intuitive Shipping
The shipping solution for serious sellers.
Rating
5.0
feedback
441
chart
#1,000
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
1%
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Less than a month
18%
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Less than a year
45%
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More than a year
35%
Reviews Summary
Intuitive Shipping is highly praised for its exceptional customer service and support team. Users appreciate the quick responses, knowledgeable assistance, and willingness to go above and beyond to ensure the app works well for their specific needs. The flexibility and customization options offered by the app are highlighted as game-changers for managing complex shipping setups. Many users mention specific team members like Chelsey, Michael, and Paul who have provided outstanding support and guidance. The app is described as versatile, reliable, and essential for handling various shipping scenarios, making it a must-have for Shopify store owners with advanced shipping requirements. However, some users note that the app can be complex and may require some time to set up and understand, but the responsive customer service helps mitigate any challenges.
Highlights
Review RSS Feed
All reviews
Dec. 3, 2025
Super friendly staff and they helped me through the technical onboarding and configuration on multiple occasions. We migrated from BigCommerce/ShipperHQ and had a rather complicated scenario to setup. They were available via Zoom to walk me through some of the obstacles, which is so much better than the competitor which refuses to get on a call and forces you to get support/implementation help through tedious email. We saved money and I feel the end result improved our checkout!
Dec. 2, 2025
Intuitive Shipping is truly a robust and powerful app — if you can imagine a shipping scenario, you can build it here. The feature set is vast, flexible, and perfect for even the most complex setups. What really sets this app apart is the customer service. I’ve used countless Shopify apps, and this support team is on another level. Their responses are detailed, helpful, and often include personalized video walkthroughs. They consistently go above and beyond, adding tremendous value to the app. Highly recommended.
Dec. 1, 2025
This has enhanced our website's customer journey immensely and has helped our company grow as our volume of online orders has grown this year. Although it can feel overwhelming and like a puzzle at times, Michael has been very helpful every step of the way
Oct. 31, 2025
The app works great, and the support team is quick, dedicated, and always eager to help.
Store
Soopl
Using app
6 months
Thank you for the kind words! We’re glad to hear Intuitive Shipping is running smoothly for you and that our support team has been so helpful. If you ever need anything else, just let us know - we’re always here to help! Best regards, Ron Anderson Technical Strategist
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