Rating

4.9

feedback

514

Reviews

chart

#538

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    22%
  • Less than a year
    46%
  • More than a year
    29%

Reviews Summary

The Intuitive Shipping app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their Shopify stores. Users praise the app for its seamless functionality in handling various shipping scenarios such as flat rate, carrier rate, and multi-pack options. The support team at Intuitive Shipping is highly commended for being exceptionally responsive, helpful, and knowledgeable, providing assistance in setting up new features and resolving queries promptly. Users appreciate the ease of use of the app's interface, allowing them to confidently make updates without requiring extensive technical support. Additionally, the app's ability to cater to complex shipping needs, integrate with platforms like ShipStation, and offer customizable shipping options has been highlighted as a significant benefit.

Highlights

Seamless functionality in handling various shipping scenarios
Exceptional and responsive support team
Ease of use of the app's interface
Ability to cater to complex shipping needs
Integration with platforms like ShipStation

Rating Breakdown

  • 5
    96% (496 ratings)
  • 4
    1% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 8, 2025

Intuitive Shipping support was exceptionally helpful to fixing the UPS senerio changeover. I was having difficulty getting it switched over. The support team made a quick video showing me what I had to do. Within no time I had it fixed and working on our website.

Using app

Over 4 years

Total reviews

4

Average rating

4.3

5 / 5 Share

April 8, 2025

We use Intuitive for both of our stores, one wholesale and one retail. Each store has its own shipping complexities and Intuitive has everything required to fulfill the needs of each store. I wouldn't use any other shipping app after using Intuitive. Highly recommended, if not mandatory, for stores that want to seriously take control of their shipping operations. Thanks Intuitive!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2025

Most important, this app works flawlessly for a variety of shipping scenarios and modes - flat rate, carrier rate, multi-pack etc. Very cool. Second, the support from the IS team is really exceptional! In the 3 years we've used IS, we've needed help configuring new features, they're right on it, and have always delivered - pretty awesome app!!!

Using app

Almost 3 years

Total reviews

3

Average rating

4.0

5 / 5 Share

March 30, 2025

As a furniture retailer with complex shipping needs, Intuitive Shipping has been a fantastic solution. It handles our varied product sizes, delivery zones, and custom blending rules with ease - something other apps struggled with. Despite its powerful capabilities, the interface is clean and easy to use, so our team can make updates confidently without needing tech support. Plus, their support team is responsive and helpful. Highly recommend for any Shopify store with advanced shipping requirements.

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 27, 2025

This is a fantastic app and team! Before we even started paying for the app, we had several email threads and video calls with a support team member to help us make sure we set up everything correctly. This app helps us make regional zones that include different shipping rates and costs. It easily connected with our ShipStation account to pull in the correct shipping options. So glad we found this app and team.

Using app

About 1 month

Total reviews

1

Average rating

5.0

All reviews

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