Intuitive Shipping
The shipping solution for serious sellers.
Rating
5.0
feedback
444
chart
#595
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
1%
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Less than a month
18%
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Less than a year
45%
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More than a year
35%
Reviews Summary
Intuitive Shipping is highly praised for its exceptional customer service and support team. Users appreciate the quick responses, knowledgeable assistance, and willingness to go above and beyond to ensure the app works well for their specific needs. The flexibility and customization options offered by the app are highlighted as game-changers for managing complex shipping setups. Many users mention specific team members like Chelsey, Michael, and Paul who have provided outstanding support and guidance. The app is described as versatile, reliable, and essential for handling various shipping scenarios, making it a must-have for Shopify store owners with advanced shipping requirements. However, some users note that the app can be complex and may require some time to set up and understand, but the responsive customer service helps mitigate any challenges.
Highlights
Review RSS Feed
All reviews
Dec. 18, 2025
We've used Intuitive Shipping for a few years now— migrated over from ShipperHQ— and it has been incredibly helpful for us and our business as we grow. We had some difficulties with ShipperHQ and Intuitive solved them. In addition, they have incredibly speedy customer support which is a game changer when working with an element of the customer shopping experience where every second matters. Couldn't recommend Intuitive Shipping more!
Dec. 17, 2025
Any new Shopify store owner knows that you don't realize you need a shipping integration in your data stack until you need it, and then it's an all-hands-on-deck situation. Such an overlooked part of ops. Cannot speak highly of Intuitive: their capabilities, versatility and customer success support is unmatchable. Brandon from team is a gem - any time, any scenario, he's got the answer. You can always tell how good and reliable a business is when their representative shows you the depth of knowledge and excitement in every answer - Brandon truly exemplifies that. 5-stars all the way. No doubt about it.
Dec. 12, 2025
We have been using the app for years now and we have never had any issues. The team is always available if we need to make a change to our settings and is always very helpful. Would recommend the app to anyone looking to customize their shipping rates.
Thank you for the kind words and continued trust over the years! We’re glad to hear that Intuitive Shipping has remained a dependable solution for your business and that our team has been there to assist whenever updates or changes are needed. Your recommendation means a lot to us! If you ever need anything adjusted or want to explore new configuration options, just let us know - we’re always happy to help! Best regards, Ron Anderson Technical Strategist
Dec. 10, 2025
We have enjoyed our experience with Intuitive. Their support team is very helpful and knowledgeable!
Thank you for the kind words! We’re so glad to hear you’ve had a positive experience with Intuitive Shipping and that our support team has been able to provide knowledgeable guidance along the way. If you ever need assistance with new configurations or have questions in the future, just reach out - we’re always here to help! Best regards, Ron Anderson Technical Strategist
Dec. 3, 2025
Super friendly staff and they helped me through the technical onboarding and configuration on multiple occasions. We migrated from BigCommerce/ShipperHQ and had a rather complicated scenario to setup. They were available via Zoom to walk me through some of the obstacles, which is so much better than the competitor which refuses to get on a call and forces you to get support/implementation help through tedious email. We saved money and I feel the end result improved our checkout!
Thank you for the fantastic feedback! We’re so glad we could support you through the migration process and help configure your more complex setup. It’s great to hear that the Zoom sessions made a real difference. We’re also happy to hear that the move not only saved you money but improved your checkout experience too. If you ever need help fine-tuning things further, just let us know - we’re always here to help! Best regards, Ron Anderson Technical Strategist
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