Intuitive Shipping
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Incredibly powerful shipping app, it has really allowed us to fine tune our shipping capabilities for many types of products, customer groups and countries. Despite it being complex, it's laid out in a very simple and easy to understand way, plus the support is top tier.
We pride ourselves on being a shipping rate solution that can handle whatever comes our way! We appreciate your kind words about our ability to accommodate the unique requirements of your products, customers, and the countries you ship to. We've also shared your shoutout with our support team - they really are top tier! We look forward to continuing to work with you! Warm regards, Adriann Knight Operations Manager
If I could marry a shopfiy app i would ! Chelsey Soper what an absolute superstar Solved all my life problems! Lets gooooo
Thank you so much for your generous words! Chelsey is incredible at supporting our merchants. We are so happy to hear that you said "Yes"! Looking forward to powering your shipping rates for years to come! Warmest regards, Adriann Knight Operations Manager
This app was exactly what we needed. We use it on multiple sites. Brandon and the team are top tier.
Thank you for trusting across multiple stores! We're so glad that Intuitive Shipping has been a great fit for your business It's especially rewarding to hear that Brandon and our team have provided the level of support you deserve. We'll be sure to share your kind words with them! We truly appreciate your continued trust in Intuitive Shipping and look forward to supporting your business for years to come! Warmest Regards, Adriann Knight Operations Manager
Very good support. Has all the features and flexibility most sites would want. Significantly less expensive than ShipperHQ and others.
Thank you for your review and kind words about our software and support! We're so glad to hear that Intuitive Shipping provides the features and flexibility your business needs at a price that works for you. We're proud to offer a powerful shipping solution backed by dedicated, human-centred support for merchants on every plan. We truly appreciate your business and look forward to supporting you as you continue to grow! Warm regards, Adriann Knight Operations Manager
From the app to the support, Intuitive Shipping is an outstanding company!
Thank you so much for your kind words and for taking the time to share your experience! We're proud of both the software we've built and the team behind it, so it means a lot to hear that you've had such a positive experience with both. We truly appreciate your support and look forward to continuing to be part of your shipping journey! Warm regards, Adriann Knight Operations Manager
Chelsey was awesome to work with, very accommodating with all of our weird requests. The app is great with all of the customizable features, especially for perishable shipping.
Thank you for taking the time to share your experience with Intuitive Shipping! We're so glad to hear that Chelsey was able to help you navigate your unique shipping requirements. We know how important it is to have flexibility when shipping perishable products, and we're happy that our customizable features have helped support your business needs. We'll be sure to share your kind words with Chelsey and the team. Thank you again for your support! Warm regards, Adriann Knight Operations Manager
An incredibly useful and well-made shipping tool to allow far more granular shipping rules than native Shopify allows. And top level support from the developer team, even adding a new feature within mere hours of raising a request!
Thank you so much for taking the time to share your experience with Intuitive Shipping! We're so glad that the flexibility of our software has helped you tailor your shipping setup to your business needs. It's especially wonderful to hear that our development team was able to respond so quickly to your feature request! We're always looking for ways to make Intuitive Shipping better for our merchants, and feedback like yours plays an important role in that. We truly appreciate your support and look forward to continuing to work with you! Warm regards, Adriann Knight Operations Manager
This app is so helpful and we love the test feature when setting up new scenarios. Support is always incredibly kind and will walk you through the setup on new scenarios to make sure they are setup correctly. Overall, incredible program.
Thank you for taking the time to share your experience with Intuitive Shipping. We truly appreciate your trust in our software and team for the past 8 years! We're proud to have continued supporting your shipping needs as they've evolved over the years. It's wonderful to hear that our testing features have been helpful and that our team has made setting up new Scenarios a little easier. Thank you again for your continued support. We look forward to being here whenever you need us for many more years to come! Warm regards, Adriann Knight Operations Manager
We couldn’t be happier with Intuitive Shipping! The app has been incredibly helpful, but what has really impressed us is the amazing customer service and support behind it. A special shoutout to Paul for all of his help and support. Paul continues to be absolutely fantastic to work with—so patient, knowledgeable, incredibly helpful, and genuinely committed to making sure we have everything working properly. His follow up and checking in afterward to make sure everything is still working the way it should is so appreciated. That extra effort really says a lot about the commitment of the Intuitive team. As a small business, having someone who is there to help when you need it makes such a difference. Highly recommend Intuitive Shipping to any business looking for a great shipping solution backed by exceptional customer service. 5 stars for the app. And another 5 stars for customer service.
Thank you for taking time to share your experience and your recommendation. We are grateful for your kind words on the software and Paul's support. Making sure things are working properly doesn’t end when a support conversation does, and we’re so glad his follow-ups and continued check-ins have made a difference for your business. We’ll be sure to share your kind words with him! Most of all, thank you for trusting Intuitive Shipping for the past eight years. We are grateful for the opportunity to be a part of your business. Whenever you need us, we’ll be here to help! Warmest regards, Adriann Knight Operations Manager
A little bit of a learning curve to become comfortable with the apps systems but once you use it, you realise how powerful this app is. You can set up shipping rules for almost any condition you can think of. Rules by tag, collection type etc But best of all their support is some of the best i have received from a Shopify app. Their responses were timely and Michael even included loom videos to help explain the solution to a challenge i was having. I was very impressed. I would recommend this app to anyone!
Thank you so much for taking the time to share your experience! We’re so glad you’ve been able to explore the flexibility of Intuitive Shipping and build shipping rules that work for your unique requirements. We’re especially happy to hear Michael was able to help you work through your challenge and that the videos made things easier. Our team takes great pride in providing timely, personalized support, so we’ll be sure to pass your kind words along to him. Thank you for trusting Intuitive Shipping and for the recommendation! Whenever you need us, our team is here to help. Warmest regards, Adriann Knight Operations Manager
As owners of small companies, there is one aspect of business that elevates above all other factors, and that is the commitment of a company to go above and beyond. So, as a customer of Intuitive shipping i have the privilege to update my review to 5 stars based on the response we received late Sunday evening. Not only the CEO of the company reach out to us, but their support team quickly was able to steer us in the right direction with a disconnected app integration. We would recommend this company to any online retailer who feels it a priority to bill customers for only what shipping actually coasts and not a penny more. Thank you to the team at Intuitive Shipping
I'm so glad we were able to get everything working properly for you! I also genuinely appreciate the time you took to share such detailed feedback with Brandon. While I'm happy our team was able to jump in Sunday evening, you pointed out some real gaps in how merchants find and access our urgent after-hours and weekend support when they need it. That feedback has already been shared with the rest of our leadership team, and we're going to make improvements as a result. Thank you not only for updating your review, but for giving us the opportunity to make things right and make the experience better for the next merchant who needs us. Sharon Green CEO
Good app. The team here stays on top of stuff and really does a good job supporting you. I had a issue today (100% my fault not the app) and I sent a support ticket. Within an hour they got back to me with the solution. App has outstanding functionality and we have used it for years. Highly recommend them.
Thank you so much for trusting us for the past five years and for taking the time to share this! We’re so glad our team was able to solve the issue within the hour. Being able to get you an answer quickly and back on track is exactly what our team is here for. We really appreciate your continued trust in both Intuitive Shipping and our team. Your recommendation means a lot to us, and we look forward to supporting you for many years to come! Warm regards, Adriann
Amazing product with fantastic & extremely help customer support. Highly highly recommend.
Thank you so much for the amazing recommendation! We’re pleased to hear you’re enjoying Intuitive Shipping and that our team has been able to provide a great support experience. We're greatful for your trust and look forward to supporting your continue success! Warmest Regards, Adriann Knight Operations Manager
Absolutely amazing team to work with! They helped me figure out all the issues I was running into to get the amount of different products we carry to "pack" correctly in the right boxes. Best part is being able to work with real people who can figure out any weird shipping issue we had.
Thank you so much for the kind words! With so many different products and packaging requirements, we know how important it is to get everything packed correctly so your customers see accurate shipping costs at checkout. We’re especially happy to hear our team could help work through those unique shipping challenges with you. Having real people available to troubleshoot even the most complex shipping scenarios is something we’re incredibly proud of! Thank you for trusting us with your shipping setup. Whenever you need a hand, our team is always here to help! Warmest regards, Adriann Knight Operations Manager
The team at Intuitive Shipping is amazing. They helped us with testing, supported us getting our items uploaded, setting up scenarios to address the unique items we offer, and the result was a seamless transition when we went live with the application. Shipping calculations are spot on and it has dramatically improved our customer experience. Thank you!
We’re so glad to hear that our Customer Success team was there to support you throughout your onboarding and transition to Intuitive Shipping. It’s incredibly rewarding to hear how much of an impact Intuitive Shipping has had on your customer experience. Thank you for choosing us! We truly appreciate your trust in our software and our team. Whenever you need us, we’re always here to help! Warm regards, Adriann Knight Operations Manager
Just switched our platform over to Shopify and were recommended Intuitive and could not be more pleased. Setting up all of our shipping zones and configurations seemed very daunting, but after a quick zoom call with Intuitive we were on our way. We got stuck on a few set-up configurations and our emails were answered within the half hour and explained to us exactly what we needed. I cannot say enough good things about this company. Exceptional product and exceptional staff.
Thank you for the kind words about our software and our team! We know how overwhelming it can feel to tackle complex shipping requirements, especially when you’re already navigating a move to a new platform. We’re so happy our team could make the setup process a little easier and get you up and running with confidence! Whenever you need us, reach out. We’re here to support your continued success! Best Regards, Adriann Knight Operations Manager
The best solution I've found for calculating complex rates. Great customer service where a real person looks at your specific situation and is always able to figure out what's wrong and provide simple guidance on what to do.
Thank you so much for the kind words! Complex shipping setups can be challenging, so it’s great to hear that both Intuitive Shipping and our support team have made things easier for you. We really appreciate you taking the time to share your experience! Warm regards, Adriann Knight Operations Manager
Amazing and easy to use app that allows you to customize your shipping offer/methods beyond Shopify's out of the box solution. Great and supportive team as well.
Brandon is awesome. Did great work on a very challenging custom build for us. Love the app, went to it from an old one that couldn't handle our complex needs.
Thank you for your review! It's rewarding when we can stand behind our promise of taking care of our merchants' complex shipping needs. Your success is our priority, and we're thrilled to hear you received the top-notch, human support we're committed to providing! Best Regards, Adriann Knight Operations Manager
Great customer support! The team was extremely helpful, patient with all my questions, and responded promptly throughout the entire process. A special thanks to Brandon, who was incredibly supportive and made the experience smooth and stress-free. Highly recommended!
We love hearing that our team was there when it mattered most! Creating a smooth, stress-free experience is always our goal, so we're delighted to hear our support team delivered. Thank you for your recommendation and we look forward to continuing to support your shipping success! Warm regards, Adriann Knight Operations Manager
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