Intuitive Shipping
Intuitive Shipping is highly praised for its exceptional customer service and support. Customers appreciate the quick responses, personalized assistance, and willingness of the team to go above and beyond to ensure a smooth experience. The app itself is described as powerful and capable of handling complex shipping rules, making it a valuable tool for businesses with diverse shipping needs. Users also highlight the ease of customization and the ability to set up shipping profiles tailored to specific requirements. However, some mention a learning curve associated with the app's functionalities and pricing tiers that may not be ideal for seasonal businesses.
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Chelsey was awesome to work with, very accommodating with all of our weird requests. The app is great with all of the customizable features, especially for perishable shipping.
An incredibly useful and well-made shipping tool to allow far more granular shipping rules than native Shopify allows. And top level support from the developer team, even adding a new feature within mere hours of raising a request!
Thank you so much for taking the time to share your experience with Intuitive Shipping! We're so glad that the flexibility of our software has helped you tailor your shipping setup to your business needs. It's especially wonderful to hear that our development team was able to respond so quickly to your feature request! We're always looking for ways to make Intuitive Shipping better for our merchants, and feedback like yours plays an important role in that. We truly appreciate your support and look forward to continuing to work with you! Warm regards, Adriann Knight Operations Manager
This app is so helpful and we love the test feature when setting up new scenarios. Support is always incredibly kind and will walk you through the setup on new scenarios to make sure they are setup correctly. Overall, incredible program.
Thank you for taking the time to share your experience with Intuitive Shipping. We truly appreciate your trust in our software and team for the past 8 years! We're proud to have continued supporting your shipping needs as they've evolved over the years. It's wonderful to hear that our testing features have been helpful and that our team has made setting up new Scenarios a little easier. Thank you again for your continued support. We look forward to being here whenever you need us for many more years to come! Warm regards, Adriann Knight Operations Manager
We couldn’t be happier with Intuitive Shipping! The app has been incredibly helpful, but what has really impressed us is the amazing customer service and support behind it. A special shoutout to Paul for all of his help and support. Paul continues to be absolutely fantastic to work with—so patient, knowledgeable, incredibly helpful, and genuinely committed to making sure we have everything working properly. His follow up and checking in afterward to make sure everything is still working the way it should is so appreciated. That extra effort really says a lot about the commitment of the Intuitive team. As a small business, having someone who is there to help when you need it makes such a difference. Highly recommend Intuitive Shipping to any business looking for a great shipping solution backed by exceptional customer service. 5 stars for the app. And another 5 stars for customer service.
Thank you for taking time to share your experience and your recommendation. We are grateful for your kind words on the software and Paul's support. Making sure things are working properly doesn’t end when a support conversation does, and we’re so glad his follow-ups and continued check-ins have made a difference for your business. We’ll be sure to share your kind words with him! Most of all, thank you for trusting Intuitive Shipping for the past eight years. We are grateful for the opportunity to be a part of your business. Whenever you need us, we’ll be here to help! Warmest regards, Adriann Knight Operations Manager
A little bit of a learning curve to become comfortable with the apps systems but once you use it, you realise how powerful this app is. You can set up shipping rules for almost any condition you can think of. Rules by tag, collection type etc But best of all their support is some of the best i have received from a Shopify app. Their responses were timely and Michael even included loom videos to help explain the solution to a challenge i was having. I was very impressed. I would recommend this app to anyone!
Thank you so much for taking the time to share your experience! We’re so glad you’ve been able to explore the flexibility of Intuitive Shipping and build shipping rules that work for your unique requirements. We’re especially happy to hear Michael was able to help you work through your challenge and that the videos made things easier. Our team takes great pride in providing timely, personalized support, so we’ll be sure to pass your kind words along to him. Thank you for trusting Intuitive Shipping and for the recommendation! Whenever you need us, our team is here to help. Warmest regards, Adriann Knight Operations Manager
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