Intuitive Shipping
The reviews for the Intuitive Shipping Shopify App are overwhelmingly positive, highlighting the exceptional customer service and support provided by the team. Users appreciate the personalized assistance in setting up complex shipping configurations and resolving any issues they encounter. The app is praised for its ability to handle diverse shipping needs, such as calculating complex rates, managing different shipping zones, and offering dynamic shipping based on product types and destinations. Customers also value the responsiveness of the support team, with mentions of quick responses, thorough explanations, and even video call assistance. Overall, Intuitive Shipping is commended for its effectiveness in improving shipping calculations, enhancing customer experience, and providing solutions for businesses with unique shipping requirements.
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Absolutely amazing team to work with! They helped me figure out all the issues I was running into to get the amount of different products we carry to "pack" correctly in the right boxes. Best part is being able to work with real people who can figure out any weird shipping issue we had.
The team at Intuitive Shipping is amazing. They helped us with testing, supported us getting our items uploaded, setting up scenarios to address the unique items we offer, and the result was a seamless transition when we went live with the application. Shipping calculations are spot on and it has dramatically improved our customer experience. Thank you!
We’re so glad to hear that our Customer Success team was there to support you throughout your onboarding and transition to Intuitive Shipping. It’s incredibly rewarding to hear how much of an impact Intuitive Shipping has had on your customer experience. Thank you for choosing us! We truly appreciate your trust in our software and our team. Whenever you need us, we’re always here to help! Warm regards, Adriann Knight Operations Manager
Just switched our platform over to Shopify and were recommended Intuitive and could not be more pleased. Setting up all of our shipping zones and configurations seemed very daunting, but after a quick zoom call with Intuitive we were on our way. We got stuck on a few set-up configurations and our emails were answered within the half hour and explained to us exactly what we needed. I cannot say enough good things about this company. Exceptional product and exceptional staff.
Thank you for the kind words about our software and our team! We know how overwhelming it can feel to tackle complex shipping requirements, especially when you’re already navigating a move to a new platform. We’re so happy our team could make the setup process a little easier and get you up and running with confidence! Whenever you need us, reach out. We’re here to support your continued success! Best Regards, Adriann Knight Operations Manager
The best solution I've found for calculating complex rates. Great customer service where a real person looks at your specific situation and is always able to figure out what's wrong and provide simple guidance on what to do.
Thank you so much for the kind words! Complex shipping setups can be challenging, so it’s great to hear that both Intuitive Shipping and our support team have made things easier for you. We really appreciate you taking the time to share your experience! Warm regards, Adriann Knight Operations Manager
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