Intuitive Shipping for Shopify

Intuitive Shipping

Control how shipping is calculated and displayed at checkout.

Rating

5.0

feedback

453

Reviews

chart

#519

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    18%
  • Less than a year
    45%
  • More than a year
    35%

Reviews Summary

Intuitive Shipping is highly praised for its exceptional customer support and responsiveness. Users appreciate the collaborative and thorough approach of the team, as well as the ability to solve complex shipping issues. The app is commended for its flexibility, vast feature set, and ability to handle various shipping scenarios effectively. Customers highlight the knowledgeable and helpful support team, mentioning specific team members who have provided outstanding assistance. Overall, Intuitive Shipping is recommended for its robust capabilities and top-notch customer service, making it a valuable tool for managing complex shipping needs on Shopify stores.

Highlights

Exceptional customer support and responsiveness
Flexibility and vast feature set
Ability to handle complex shipping scenarios effectively
Knowledgeable and helpful support team
Recommendation for managing complex shipping needs

Rating Breakdown

  • 5
    97% (441 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 99% (447)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 10, 2026

Customer Support is Excellent

Using app

Over 3 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Jan. 28, 2026

The team at Intuitive Shipping is very responsive and thorough. I appreciate that they are collaborative. They take the time to understand what you're trying to accomplish with your set up, and come forward with thoughtful solutions.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your experience with the Intuitive Shipping team. We’re glad to hear that our collaborative approach and attention to understanding your goals made a positive difference. Taking the time to explore the right setup and offer helpful solutions is something we truly value. If there’s anything else we can support you with or explore further, please feel free to reach out anytime. We’re always happy to help. Best regards, Ron Anderson Technical Strategist.

5 / 5 Share

Jan. 27, 2026

Chelsey is great to work with. She is responsive, quick to jump in, and clearly committed to helping get results. I really appreciate her support. <3

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your feedback! We’re glad to hear that working with Chelsey has been a positive experience and that her involvement has helped move things forward. If there’s anything else we can assist with or discuss further, please feel free to reach out. We’re always happy to help. Best regards, Ron Anderson Technical Strategist

5 / 5 Share

Jan. 27, 2026

Solid app, and exceptional support from a team that is always quick to respond.

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking a few moments to share your feedback! We’re so glad to hear the app has been working well for you and that our team has been there when you needed support. If you have any questions or need anything further, please feel free to reach out. We love to help! Best regards, Ron Anderson Technical Strategist

5 / 5 Share

Jan. 26, 2026

This app solves a critical issue for us with calculating accurate rates because our dumbbells ship in multiple boxes and contain multiple items. We're able to manage the multiple items and dimensions accurately, resulting in incredibly accurate shipping rates between what customers pay and what FedEx charges our business. The Shopify native solution for FedEx is only weight based which leads to large discrepancies on large qty and line item orders. Intuitive Shipping eliminates this problem. The app works great, and I'm able to quickly import and export data needed to set product dimensions easily.

Using app

5 months

Total reviews

9

Average rating

4.8

Developer Reply

Thank you for taking the time to share such detailed feedback. We’re glad the app has helped you handle complex shipments and close the gap between what customers are charged and what carriers bill. Accurately supporting multi-item, multi-package shipments is one of the many ways we aim to make a difference. It’s also great to hear that managing product dimensions and importing and exporting data has been straightforward. We know you have a choice, so we truly appreciate you choosing Intuitive Shipping to solve this challenge. If there’s anything else you’d like to review or adjust, just let us know. Best regards, Ron Anderson Technical Strategist

All reviews

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