Intuitive Shipping
The shipping solution for serious sellers.
Rating
4.9
feedback
461
chart
#544
All reviews
Rating Breakdown
Review RSS Feed
Sept. 1, 2022
This is a great app to use. And the team were so fast to respond and helpful in answering my questions.
Thank you for the kind words! We're happy to hear you're getting the help you need quickly. Our support team is always here if you have any questions about Intuitive Shipping or have any concerns. Best regards, Ron Anderson Customer Experience Manager
Aug. 30, 2022
I love smart boxing, and the multiple scenarios that I can use. The ability to ship certain products separately, and the blending options. It took about a day of work to enter the products dimensions, but it's worth it. I would love to see the option of optimizing a "free shipping" discount code. That would help a lot. Overall, very happy.
We appreciate you taking time out of your day to share your experiences with Intuitive Shipping. We're glad to hear you're taking advantage of our SmartBoxing and rate blending features. Thank you for your feedback on integrated free shipping discount codes. At this time we do have the ability to activate free shipping based on any of our 40+ condition types, as well as cart threshold limits such as weight and cart total. Our development team is continually exploring ways to improve the Intuitive Shipping experience and enhance our capabilities. Sometimes there are limitations because of the information we are provided by Shopify at checkout or how we're able to interact with the checkout page after we calculation shipping. If there is an opportunity for us to utilize a discount code option, we will certainly explore that possiblity for future updates. Best regards, Ron Anderson Customer Experience Manager
Aug. 29, 2022
Intuitive Shipping is a wonderful App. The Support Team is extremely helpful. They provide any help with the setting up of scenarios. They offer quick responses to emails and always have the answer for you. Highly Recommended!
Thank you for your recommendation! We're glad to hear you're getting the support you need from our team. Please don't hesitate to reach out to us again if you need further assistance or have any questions about Intuitive Shipping. Best regards, Ron Anderson Customer Experience Manager
Aug. 27, 2022
I use this app to manage different vendors and specific shipping requirements for each of them. Honestly, this app made it a breeze! The customer service is stellar! Even if you think it's complicated they made it seem like it was pretty standard and out-the-box. Would definitely recommend it!
Thank you for the recommendation! We appreciate the kinds words about Intuitive Shipping and our support team. We're here to help if you have any questions or concerns. Best regards, Ron Anderson Customer Experience Manager
Aug. 24, 2022
This app is a game changer for anyone looking to provide more accurate shipping rates to customers based on dimensional weights. The customer support team was great when I struggled with the setup. Looking forward to using this app to improve the precision of our shipping processes.
Thank you for taking the time to share your experience with Intuitive Shipping. We're glad to hear you got the assistance you needed from our support team, and we hope that Intuitive Shipping helps you succeed with shipping. Please don't hesitate to reach out to our team again if you have any questions or run into any concerns. Best regards, Ron Anderson Customer Experience Manager
Aug. 22, 2022
This app changed the game for our store, and on top of that, their support team is by far the most responsive and helpful support team I've had the pleasure of working with. Intuitive shipping can be daunting at first, but for good reason - it's powerful and really is the best solution for shipping & package sizing. Highly recommend this team & their app!
Thank you for the recommendation! We're thrilled to hear that Intuitive Shipping is giving you the tools you need to succeed at shipping, and that our support team is providing the help you need. We agree - Intuitive Shipping can do a lot! We're always here if you have a question or get stuck on something. Let us know if we can help! Best regards, Ron Anderson Customer Experience Manager
Aug. 20, 2022
Before I migrated a client to Shopify, she had a limited ability to set up custom shipping rates for her business due to the platform she had her e-commerce website built on. After migrating to Shopify, I found Intuitive Shipping. This app has made it extremely easy to set up custom shipping rules based on products, variants, vendors, and more. It's allowed her business to avoid eating shipping costs thanks to these custom shipping rules. We really value this app. It's intuitive, easy to use, and the support team is phenomenal. They're very responsive and always willing to provide guidance and support when something needs to get figured out. 10 out of 10!
We're so happy to hear that Intuitive Shipping is having such a positive impact! Thank you for taking a few moments to share this so that others can make an informed decision. If you have any questions, or if there is any additional assistance we can provide, please don't hesitate to reach out to our support team. Best regards, Ron Anderson Customer Experience Manager
Aug. 19, 2022
I signed up because Paul is brilliant and the only reason I will keep paying for this app. Excellent app and reliable support.
Thank you for sharing this! We're glad your experience with Intuitive Shipping has been such a positive one. If you have any questions, please don't hesitate to reach out to us. We think Paul is pretty amazing, too! Best regards, Ron Anderson Customer Experience Manager
Aug. 8, 2022
This has helped us so much. We're still working out some of the little things right now, but it's been great. Their customer service is unreal helpful, too!
Thank you for the kind words! We're glad to hear Intuitive Shipping is helping you succeed with shipping. Our team is always here if you have a question or need assistance. Let us know! Best regards, Ron Anderson Customer Experience Manager
Aug. 1, 2022
Wonderful App! Very Helpful Support Team. They provide any help with the setting up of scenarios. Quick response to emails and always have the answer for you straight away. Very useful and Highly Recommended!
We're so glad to hear that your experience with Intuitive Shipping has been such a positive one, and that our team is getting you the help you need in a timely fashion. If you have any additional questions or run into any concerns, please don't hesitate to reach out to us again! Best regards, Ron Anderson Customer Experience Manager
July 29, 2022
This app is amazing. We have set several custom shipping rules for perishable items, free shipping constraints, NOT shipping to PO boxes, etc. The team is amazing. It is easy to go through the documentation, but on top of that - they are available to setup a video call to walk you through how to setup something. White Glove service all the way around. I am so happy I found this app for our shipping!
Thank you so much for sharing this! We're happy to hear Intuitive Shipping is helping you manage your complex shipping calculation needs, and that our help resources (documentation, support team) have been beneficial to you. We're here to help if you have any more questions or run into any concerns with your setup. Best regards, Ron Anderson Customer Experience Manager
July 15, 2022
Great app and works very well. The support team are very helpful when you need any help with the setting up of conditional shipping and scenarios. They are quick to respond to your emails and always have the answer for you straight away. Top app, very well developed.
Thank you for the high praise! Very much appreciated. We're glad to year you got the help you needed setting up your scenarios. If you have any other questions about Intuitive Shipping, or if you have any concerns at all, please don't hesitate to reach out to our support team. Best regards, Ron Anderson Customer Experience Manager
July 13, 2022
The support from Intuitive Shipping is EXCELLENT! It took a lot of troubleshooting to connect my carrier account to the app (this was a carrier issue and not an issue with the app), but the team at Intuitive kept working on the issue until a resolution was found. I highly recommend this app, especially for stores with lots of different sized products.
Thank you for sharing this! We're glad to hear our team helped you get the carrier issue resolved, and we really appreciate the recommendation. If you have any questions about Intuitive Shipping or run into any concerns, please don't hesitate to reach out to our support team. Best regards, Ron Anderson Customer Experience Manager
July 13, 2022
Great app Easy to Use Best Part is the customer Service Any Issues not only do they reply right away but they have a solution and suggestions. To me, this is the most important part of any App Thank you, Intuitive Team
We're so happy to hear your experience with Intuitive Shipping has been such a positive one. Thank you for sharing this! We take immense pride in our ability to help merchants like you feel confident with your setup so you can succeed at shipping. Please reach out to us if you have any further questions or run into any concerns. Best regards, Ron Anderson Customer Experience Manager
July 7, 2022
The app was a great solution for the custom shipping rates issue we ran into. I scheduled a quick 30-minute call to get a run down on the app. Paul did a great job of giving me a tour of the app and all its features, showing me how the app can solve the main issue our store was facing, and answering all my questions even after the call through email chat. Some of the best customer support I've gotten from a Shopify app team yet!
It's really great to hear that you got the most out of your demo appointment with Paul, and that you're happy with the follow-up support. Thank you for taking a few moments out of your day to share this. We really appreciate it, and we look forward to working with you if you need any further assistance! Best regards, Ron Anderson Customer Experience Manager
July 6, 2022
In setting up the app, their support team has been incredible. We are feeling great in our decision to use Intuitive Shipping for our shop. Huge thank you to their support team!
We're glad to hear our team was able to help you get Intuitive Shipping set up confidently. We really appreciate you taking a few moments to share this with others so they can make an informed decision. Thank you! Best regards, Ron Anderson Customer Experience Manager
July 5, 2022
This is the best shipping application for Shopify! We have tested many options which confirmed that Intuitive Shipping is the best!!
Thank you for the kind words! We're so happy to hear Intuitive Shipping is helping you succeed with shipping. Please reach out to us any time you have a question or need assistance. Best regards, Ron Anderson Customer Experience Manager
June 30, 2022
This app has been incredibly helpful in setting up specific shipping conditions for us. There's so much more that I'm sure we can do with it, but haven't tried yet. We will! 5 stars especially for their awesome tech support!
Wow, thank you for this! It's great to hear you're getting the help you need from our support team, and that Intuitive Shipping is helping you manage your shipping scenarios effectively. We're not satisfied until everything is working the way you need it to, so if you have any further questions or run into any concerns, please reach out to us. We're here to help! Best regards, Ron Anderson Customer Experience Manager
June 27, 2022
This app solved our problem allowing for multiple shipping methods to be blended together for one total rate. Shopify's failure to provide many basic settings and customization options leads to a plethora of options on the app store to get the job done. Choosing one that will work and has good customer service is like finding a needle in a hay stack, and Intuitive Shipping does the trick. The customer service is amazing, and our custom "blended" shipping rates are easy to setup and modify.
Thank you for sharing this! We know you have an abundance of choice, and we're thrilled you chose Intuitive Shipping! It's great to hear that you've been able to take advantage of our rate blending feature, and that you're getting the help you need from our support team when you get stuck or have a question. We're here to help if you have any other concerns. Best regards, Ron Anderson Customer Experience Manager
June 23, 2022
By far the best calculated rates shipping app available on Shopify with world class technical support. Highly recommended. Keep up the good work guys
We very much appreciate the kind words and the praise for our support team! We're glad your experience with Intuitive Shipping has been positive one. Please reach out to us if you have questions or get stuck on anything. Best regards, Ron Anderson Customer Experience Manager