All reviews

Rating Breakdown

  • 5
    97% (451 ratings)
  • 4
    1% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (3 ratings)
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5 / 5 Share

Aug. 27, 2021

Great app and great customer support. I like the companies that always work on improving their services and meet their client's needs. Thank you!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome review! We're happy to hear you're loving the app. Our support team appreciates the kind words, too. We're here to help whenever you need assistance! Best regards, Ron Anderson | Customer Experience Manager

5 / 5 Share

Aug. 19, 2021

Intuitive offers a lot of customizations for our shipping needs. We can easily change carriers that we quote, setup rates for specific products, put restrictions on products that have to go certain shipping methods, and easily setup rates for different countries. The team is quick to respond to questions as well. It would be nice to be able to copy setups from one store to another, or upload pricing by weight range, but we tested many different solutions and Intuitive was the best!

Store

iFixit

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 9, 2021

Love this app! And the staff is incredibly helpful. Ive had many questions, and each one is answered quickly, correctly, and with ease. Highly recommend this to anyone and everyone looking for a solid Shipping app, and a very helpful support team!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

Fantastic app, fantastic team and support! We have complex rules that Intuitive is able to handle. I've been through many of the other available apps and this is the best one out there. Kudos to the team and highly recommended!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 26, 2021

The customer service is absolutely amazing. We are a furniture store that sells online and in-store. We change our shipping scenarios multiple times and every time they are super helpful and ensure that we are happy with our end result. I have had multiple conversions with them on how to do various shipping scenarios and they always give us in-depth detail with pictures on how to achieve what we want. I can't say enough great things about them. If you are unsure, use them! They are super personable, nice, and helpful.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2021

Dang, is this ever a powerful app! We're a wholesale company and have extremely complicated shipping requirements, having to deal with 1) multiple piece shipping, 2) dimensional rates, 3) multiple carriers, 4) shipping promotions, 5) different shipping rules for different products, and numerous other intricacies. Previously we were using an app that was several times as expensive, and still didn't cover all of our requirements. Intuitive Shipping has replaced this app with ease, at a lower price with much better results. Oh, and their support is absolutely fantastic! Fast response times with detailed answers, and consistent followups on issues that needed to be looked at by their development team. All in all, you can't go wring if you choose Intuitive Shipping for your shipping needs. Two thumbs up!

Using app

About 2 months

Total reviews

6

Average rating

4.7

5 / 5 Share

July 19, 2021

I have used Intuitive Shipping app for several year and their support is the best. Most of our products ship First Class mail but we had several the require special shipping needs and Intuitive Shipping can meed out needs. Thank you, Claudia HomeSewingDepot.com

Using app

Over 3 years

Total reviews

3

Average rating

3.7

5 / 5 Share

July 16, 2021

What really distinguishes this app from others its the exceptional technical support. This team is truly invested in helping customers to get the best possible experience and to troubleshoot any emerging issues. We've never come across a more effective or responsive team.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2021

It is a great app for a site with multiple products, weight, different box sizes, how much can each box handle. Customer support is amazing (Paul & Michael are just amazing). They are willing to answer all questions, and assist you with the setup. HIghly recommended

Using app

About 4 years

Total reviews

5

Average rating

4.2

5 / 5 Share

July 1, 2021

Helped me get a free shipping rate for non-wholesale customers for a promo over a holiday weekend. I was able to get what i needed quickly and without much friction.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2021

The most flexible shipping app I've found to handle any scenario you can throw at it. Takes a little upfront design work to get up and running but the Support team is amazing and always helpful.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 14, 2021

This is the best shipping app on Shopify by far. It can handle any sort of weird scenario we throw at it. We were using Boxify but it would time out with large quantities. The support team (Paul and Michael) are phenomenal. I'm able to get things answered quickly and efficiently. They are probably the best developers I've ever worked with.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 7, 2021

Intuitive shipping is a great app, it is pretty simple and straightforward. The support is outstanding!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2021

Really useful app for us due to having complicated shipping across many vendors. Helpful support also.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 22, 2021

Fabulous product and even better customer service. The Intuitive Shipping team made setup easy with a personal video chat and continue to assist me through email and video chat with any questions I have. The best Shopify app experience I've had yet.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

April 16, 2021

This app has saved us SO much money in incorrectly calculated shipping costs! It integrates with Printful as well. Their customer service is incredible every single time I've had a question. Despite note being the most tech savvy person, their representatives have made the process easy. Highly reccomend

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2021

This app is honestly amazing! It does everything I need it to do and more. It can be a bit tricky at first as there are a lot of different options but, you can pretty much tailor this app to meet your personalized shipping needs. I was like a fish out of water when I first started using Intuitive shipping, however the Intuitive team is super helpful and accommodating they will teach you everything you need to know step by step and even provide you with useful information so you can get the most out of this app. I specialize in drop shipping home and garden décor so its pretty hard for me to use Shopify's standard shipping system. As it assumes that all of my products ship in a one size fits all box. This app has made it possible for me to now set my own custom dimensions for each product and group them into their appropriate boxes so I don't lose money on shipping or have to overcharge my customers. A big special thanks to Michael, Paul, Celeste & Sharon for helping me get my company off the ground after feeling like I hit a major roadblock you guys are the best!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2021

This app is perfect for accurately calculating shipping rates and takes the guesswork out of which boxes to us. Support is also extremely prompt.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 8, 2021

Amazing service from Paul. I had a whole bunch of unique requirements for my shipping that no other app could handle. He set everything up in less than a day and saved me weeks of stress and headaches. He was very patient and accommodating with my crazy requests and replied to all my questions super quickly. So happy I found this app. Thanks so much!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2021

Amazing product and support. The app literally does anything you may need for shipping - and the support is super helpful and quick

Using app

About 17 hours

Total reviews

5

Average rating

3.4