Intuitive Shipping

March 17, 2021

We've been using this app for almost a year now, and it's worth every penny. The SmartBoxing algorithm is great, and it saves us the trouble of having to figure out which size package to use for each order. I also know that our customers appreciate the quick shipping quotes. It does take some time to set up your shipping scenarios and get your settings set up correctly, but there's a lot of support material to help you along the way. The tech support team is also very quick to respond and super helpful. I highly recommend this app!

March 16, 2021

This is the best shipping settings app I've tried so far. The interface is beautiful and their customer service is SUPER fast, patient and helpful. I would recommend this to anyone with specific shipping needs.

March 15, 2021

The app is great - handles all our complex shipping needs. The customer service is incredible, both by email and by meeting. Michael has been helping me figure out various issues with the complex shipping rules that we've set up on multiple occassions. Would recommend to everyone

March 12, 2021

App has worked great from the start, and customer support is the best I've ever gotten with a Shopify app. Five stars, absolutely.

March 11, 2021

We use this app to help us calculate live shipping rates for both ship to and ship from locations. The Intuitive Shipping support team is amazing! They are always willing to help and jump on a call whenever needed.

March 11, 2021

This app makes ANYHTING we need for shipping charges possible. Friendly support with quick response time and viable answers!

March 10, 2021

The app has been very useful for our many different shipping scenarios. Their support team was very knowledgable and dedicated to helping us find solutions to our questions! Thank you!

March 5, 2021

Great app! Customizable to your preference and support is always there to help you every step of the way!

March 1, 2021

BEST shipping app with the best support. Setting up shipping methods can be complicated, but their team goes above and beyond to help. Paul was able to guide me through exactly what we needed to set up, and has been extremely patient and responsive every time I reach out to him with a question or issue. 100% recommend.

Feb. 24, 2021

This app has provided THE solution to our complex shipping requirements. Once configured, the smartboxing algorithm really improved the delivery service options and rates returned for our customers. It integrates well with our UPS carrier negotiated rates. The support team provided excellent customer support as we worked through all of the configuration and testing.

Feb. 18, 2021

The app not just functions as it described, but the support was superb. The excellent help from the support team help us resolve the issue in a short time. Highly recommended!

Nov. 3, 2021

Our store (aaronpackaging.com) has complex and specific shipping needs. 1) We have products that we store in one of three different locations in three different States. 2) Each of those products can be purchased individually, or in a prepackaged case. 3) Two of our locations offer customer in-store pick-up. While the other location does NOT. 4) Many of our customers order cases, as well as a variety of additional products individually. Requiring their order be packaged and delivered in several different packages. 5) Some of our customers wish to use their own carrier accounts to pay for shipping, and need that option to be available. So, to put it short.. This app needs to be able to look at the order. Determine which products are prepackaged cases, and which are a loose collection of individual products, figure out the most efficient way to package them all up, then offer accurate shipping options to our customer that include our pre-negotiated rates with UPS, FedEx, as well as offer in-store pick-up, and the option for our customer to use their own carrier account. HOT DOG! This little app does it ALL! Yes, it took a lot of back and forth to set it all up. But their tech help is top-notch. Patient, and clear in their instructions. I am grateful for their continued efforts to support our sites needs. (Updated 11/3/21 to fix grammer)

Feb. 16, 2021

Great app if you need some additional functionality to what Shopify Shipping can offer. The customer support is the real highlight, they are quick to respond and extremely helpful.

Feb. 11, 2021

This app allowed us to create a complicated shipping set up where some of our products ship for free to a location and others have a cost based on total cart value. Setting up the app was a bit challenging but their support team was very helpful and even implemented updates based on some of the challenges we ran into.

Feb. 11, 2021

Michael was a great help in getting the app set up as I needed. Good product with even better support.

Feb. 10, 2021

I used this app to help me solve a problem with weight variations due to selling meat online. Paul has been extremely helpful to customize it to my needs and accommodating all our requests. Great customer service.

Feb. 9, 2021

The app works really well and solved our shipping needs. Any problems we had were immediately addressed by support. Recommend.

Feb. 2, 2021

Intuitive Shipping allowed me to add on the fees other apps did not even offer. By far the best app customer service I have dealt with, I honestly cannot recommend enough. They have helped me with so many different shipping scenarios, from a % fee, distance fee, and even a fixed fee on top of it. 12/10 overall!

Jan. 20, 2021

This is a very robust app with a ton of features that we needed. We had special requirements for shipping multiple packages and it checked all the boxes for us. Their friendly support team was very helpful in providing the assistance we needed for our unique situation. Would definitely recommend this.

Jan. 18, 2021

Had an urgent issue and they were able to pinpoint it immediately. Was super helpful. We have very specific shipping needs so any glitch can be hard to find.