Intuitive Shipping
All reviews
If you are looking for something to deal with any type of Shipping setup, this is the app to go for. The other apps are good but IS really gives you the ability to build out any rule that you like, add markups, integrate with carriers and much more. The interface is friendly but also really powerful and I would advise making yourself familiar with how rules are built and really plan out the logic if you have a complex setup. IS can and will handle it as long as you set things up correctly. If you need assistance, the support is excellent - personally I have gotten myself in a few tangles and always gotten a solution back very quickly with clear instructions. Highly Recommended!
This is amazing! Thanks so much for sharing your experiences. Shipping can be complex, so our knowledgeable team is always here if you get stuck and need help. It's great to hear our support team helped you overcome some challenges quickly. Please reach out to us again if you have any more questions about Intuitive Shipping. Best regards, Ron Anderson Customer Experience Manager
This is an excellent shipping automation app. We had some specific scenarios that we needed to build for our products and packaging and this app handled it easily. Paul from the Intuitive Shipping Team was an excellent help and took care of our hiccups promptly. Very impressed and looking forward to continuing to work with them long term!
Thank you for the kind words! We're thrilled to hear Intuitive Shipping is helping you achieve the shipping setup you need. Our support team is ready to answer any future questions or address any concerns that come up. Best regards, Ron Anderson Customer Experience Manager
This app offers truly unique functionality when it comes to shipping rules. Beautify designed all around. Support has been extremely helpful. We are thrilled to work with Intuitive Shipping. Thank you!
Thanks for taking time to write about your experience with Intuitive Shipping so far. It means a lot to our entire team! And, we know it helps other merchants make an informed decision about something as important to their business as shipping. We are thrilled to have you as well, and we look forward to working with you. Reach out to our support team at any time! Best regards, Ron Anderson | Customer Experience Manager
Great support. App can be a little confusing in the wording at times, but 1-1 support is always there for complex issues. We have very complex shipping rules, so this has been hugely helpful for us.
We really appreciate you sharing your experience with the Intuitive Shipping app and our support team. It's great to hear that Intuitive Shipping has helped you take full control of your complex shipping strategy. It means a lot to our team to see this, so thank you! Best regards, Ron Anderson | Customer Experience Manager
Excellent app with substantial options with very responsive and friendly support! Highly recommended to anyone that need detailed or custom shipping options. Only thing missing (which I doubt is the developers fault) would be an option to sync of Shopify shipping costs (i.e. percentage discounts from published rates).
Thank you so much for taking a few moments to share your experience with Intuitive Shipping, and we're happy to hear you're enjoying it! With regards to Shopify shipping and discounts, unfortunately, due to the way that cart information is passed to our system, we currently don't have visibility of discounts and when they are applied. Best regards, Ron Anderson | Customer Experience Manager
Great app that's helping select the correct shipping rates based on any variable. Since my shop sells various products with different dimensions, I need to be able to change the shipping rates based on what's being added to the cart (as a selection of products needs larger shipping boxes than others, which increases weight). This app does the job. The trial period was very convenient and the support has been great.
Does what it suppose to. Although it might appear tricky to set up, the tech support is very helpful so not really an issue.
Thanks for taking time out of your day to share your experiences with Intuitive Shipping and for helping others to make an informed decision. We really appreciate it! If we can help with anything further, please let us know. Best regards, Ron Anderson | Customer Experience Manager
I use Intuitive Shipping in all of my stores, if you sell more than one shape product - or to more than one location - this app is for you. Customer Service is hands down the best too!
Great software for even the most complex scenarios. While it was a bit complex to set up, Intuitive has amazing support and helps every step of the way. Quite unusual for most of the apps we use in this space, especially for the price. Using this software I'm able to give customers the best possible rates with minimal risk, thank you Intuitive!
Wow, thank you for the amazing review! It's great to hear Intuitive Shipping is contributing to your store's checkout experience. Don't be a stranger! Reach out whenever you need help or have a question. Best regards, Ron Anderson | Customer Experience Manager
Always the best most helpful customer service who are always ready, willing and able to help - no matter how complicated the shipping standards are that we dream up! Great app all around.
Great app and great customer support. I like the companies that always work on improving their services and meet their client's needs. Thank you!
Thanks for the awesome review! We're happy to hear you're loving the app. Our support team appreciates the kind words, too. We're here to help whenever you need assistance! Best regards, Ron Anderson | Customer Experience Manager
Intuitive offers a lot of customizations for our shipping needs. We can easily change carriers that we quote, setup rates for specific products, put restrictions on products that have to go certain shipping methods, and easily setup rates for different countries. The team is quick to respond to questions as well. It would be nice to be able to copy setups from one store to another, or upload pricing by weight range, but we tested many different solutions and Intuitive was the best!
Love this app! And the staff is incredibly helpful. Ive had many questions, and each one is answered quickly, correctly, and with ease. Highly recommend this to anyone and everyone looking for a solid Shipping app, and a very helpful support team!
Fantastic app, fantastic team and support! We have complex rules that Intuitive is able to handle. I've been through many of the other available apps and this is the best one out there. Kudos to the team and highly recommended!
The customer service is absolutely amazing. We are a furniture store that sells online and in-store. We change our shipping scenarios multiple times and every time they are super helpful and ensure that we are happy with our end result. I have had multiple conversions with them on how to do various shipping scenarios and they always give us in-depth detail with pictures on how to achieve what we want. I can't say enough great things about them. If you are unsure, use them! They are super personable, nice, and helpful.
EDIT: Following up on our review after 6 years, and Intuitive Shipping is still serving our needs well. There have been many improvements since we started using the app, and Intuitive Shipping has kept up even as our shipping rules have gotten more complicated. And their support team is still as helpful as ever. I highly, HIGHLY recommend this app! ORIGINAL REVIEW: Dang, is this ever a powerful app! We're a wholesale company and have extremely complicated shipping requirements, having to deal with 1) multiple piece shipping, 2) dimensional rates, 3) multiple carriers, 4) shipping promotions, 5) different shipping rules for different products, and numerous other intricacies. Previously we were using an app that was several times as expensive, and still didn't cover all of our requirements. Intuitive Shipping has replaced this app with ease, at a lower price with much better results. Oh, and their support is absolutely fantastic! Fast response times with detailed answers, and consistent followups on issues that needed to be looked at by their development team. All in all, you can't go wring if you choose Intuitive Shipping for your shipping needs. Two thumbs up!
I have used Intuitive Shipping app for several year and their support is the best. Most of our products ship First Class mail but we had several the require special shipping needs and Intuitive Shipping can meed out needs. Thank you, Claudia HomeSewingDepot.com
What really distinguishes this app from others its the exceptional technical support. This team is truly invested in helping customers to get the best possible experience and to troubleshoot any emerging issues. We've never come across a more effective or responsive team.
Helped me get a free shipping rate for non-wholesale customers for a promo over a holiday weekend. I was able to get what i needed quickly and without much friction.
The most flexible shipping app I've found to handle any scenario you can throw at it. Takes a little upfront design work to get up and running but the Support team is amazing and always helpful.
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