All reviews

Rating Breakdown

  • 5
    98% (431 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 99% (437)
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5 / 5 Share

Jan. 23, 2019

Seems to be working well! Their customer technical service is fast and helpful if your a novice like me!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2019

Our shipping requirements are very complicated and Shopify's restrictive, frustrating postage calculations were driving us crazy. Intuitive Shipping is a brilliant app that solved all of our problems easily. It is simple to set up but if you need help, Joel is always on hand. He answered all of our emails promptly and helped set up the more complicated shipping scenarios and ensured everything we had set up was working effectively. Thanks again for all the help and this excellent app.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2019

Great app to manage our (insane ) shipping rates from 20+ vendors... this is our store's saving grace... and to top it off- the customer service is INCREDIBLE!! They not only proofed the whole thing, but continue to help us in huge ways!! LOVE this app... 10/5!

Using app

About 2 months

Total reviews

11

Average rating

4.7

5 / 5 Share

Dec. 21, 2018

We just installed this to replace a discontinued Canada Post app. The setup was really quick, with minimal hassle, and we had the app ready to go live within the hour. I really appreciate the Intuitive staff checking my settings and making sure everything was done correctly - that's a level of support that goes above and beyond.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2018

We have recently started expanding our delivery to use multiple outsource companies as well as our own fleet, as such we needed a way to be able to create rates to cover every outcome based on weight, price, same day vs future delivery, different rates per area/post codes, our drivers vs outsource & in multiple combinations of these This app has made that all possible. Joel was also extremely helpful with also adding in the ability for us to tie the rate in with with Zapiet's Store Pickup & Delivery app so we could create rates based on if the order was shipping today or not shipping today. This way we only ever show the 1 relevant rate to the customer instead of them seeing a bunch of options and selecting the wrong one. This app seems to have you covered for whatever rate setup you may need to create.

Using app

4 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 19, 2018

This has been the best App!! The support and setup were easy and if I had any problem even if it was something that went wrong with Shopify over the weekend, they helped fix it ASAP. Truly the best App and support I have worked with.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 7, 2018

Our objective was to have customers see the same shipping price as what we end up paying the carrier. It seemed none of the Apps could do this task correctly! This was the only app we found that could accurately do what they call 4D boxing, to calculate the shipping based on what fits in the various shipping boxes we have. Their support team was very responsive.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 6, 2018

This app works wonderfully and is very simple and, yes you guessed it, intuitive to use. Shipping scenarios for online businesses can get very complicated, so it is so helpful to have a platform that organises it logically. The capabilities of this app seem quite vast.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2018

I love this app! I have tried almost every shipping app in the store... yes, I've probably tried that one and none of them are as reliable and straightforward as Intuitive Shipping. In fact, the only thing better than the app, is the customer service. Joel is extremely helpful, responsive, transparent, and friendly. I wish that he could be my CS rep for all of my apps. For whatever reason, my company has some of the most complicated shipping rules that have ever existed. I've driven other developers to the edge of crazy, but, to my recollection, Joel was able to accomplish every single one of my tasks with grace. He wasn't stumped for longer than a few seconds and if something couldn't be done the initial way I thought it should be, he helped me find a solution, every time of which, was better than the original. Do NOT waste your time trying others. Just simply use Intuitive Shipping! I guarantee you will be happy you did.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2018

It's doing exactly what we were looking for. Great app! Everything is so made clear and simple ! Thank you :)

Using app

11 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 19, 2018

We use this app to calculate dimensional FedEx shipping rates. It does a much better job than other apps we tried and is actually cheaper! Their support team has been amazing and responsive.

Using app

About 2 months

Total reviews

11

Average rating

4.4

5 / 5 Share

Aug. 21, 2018

Intuitive Shipping solved ALL of our problems regarding different shipping rules based on customer tags. Their app is user-friendly, easy to navigate and easy to set up. Their customer service is phenomenal as well. We tried many other shipping apps and this is by far the best.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 14, 2018

It's no surprise to me that this app only has 5-star reviews. This app increases our revenue by offering our customers accurate shipping quotes and ensures that the right products ship in the right packaging. Their customer service is exceptional and anyone who ships products in different package sizes needs this app. Cam

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2018

Intuitive Shipping has worked great for our store. We've set-up direct to consumer shipping for flat rate and free shipping options. We've also added some expedited shipping options. These options are only available to our direct sales customers, and we have completely different shipping options for our wholesalers. This app solved our problems of wanting to offer completely different shipping options to our direct sales and wholesale customers. Oh, the support is fantastic too!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

July 27, 2018

The Support that I have received by Intuitive shipping, has been outstanding. Many other apps should take note. If you are looking for a Shipping app, that will allow you to give custom shipping rates or anything else that you could dream of for your shipping, this App is the way to go!

Using app

15 days

Total reviews

3

Average rating

4.3

5 / 5 Share

July 18, 2018

This app will save you Money! Awesome support! Hands down. Thank you!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 17, 2018

Switching to Intuitive Shipping has proven to be a brilliant choice for my online business. It obliterates the app I was using before. It is surprisingly easy to get up and running and does a very good job of accurately generating shipping charges. It has alleviated all the stress I used to have in the shipping department. Additionally, the support team is exceptional. Issues are quickly addressed and problems are fixed immediately when they rarely arise. To be clear, any problems I've had are not within the app, but silly mistakes made on my part. This is by far, the best, most user friendly shipping app I have ever attached to my Shopify store. I cannot recommend Intuitive Shipping highly enough.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2018

This app is something I've been searching for for years. The ability to have per product shipping fees is a real time saver for a store that often sells bulky/oversized items that require an additional charge. Set up was logical and Joel and Sharon were so incredibly helpful. Highly recommend!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 6, 2018

This app does exactly what it says it will, and costs so much less than all of the other alternatives out there! We have worked with plenty of other shipping apps and this is by far the best. The best part however is Joel and his customer service. We have had a few issues with rates showing up funny, but Joel is always right on top of it and goes the extra mile to help fix it. If you are having second thoughts about switching shipping apps or enabling one for the first time, stop worrying and install Intuitive Shipping!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 7, 2018

Intuitive Shipping has been able to handle every scenario we have thrown at it. Drop shipping from multiple locations with different packages and mixing in free shipping promotions. Yes, it can be done. The customer service is INCREDIBLE! Joel takes the time to build your shipping solution and is readily available to make adjustments as needed. For cost, functionality, and customer support this app is hands down the best shipping calculator on shopify.

Using app

4 months

Total reviews

2

Average rating

5.0