All reviews

Rating Breakdown

  • 5
    97% (452 ratings)
  • 4
    1% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (3 ratings)
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5 / 5 Share

Jan. 22, 2019

Our shipping requirements are very complicated and Shopify's restrictive, frustrating postage calculations were driving us crazy. Intuitive Shipping is a brilliant app that solved all of our problems easily. It is simple to set up but if you need help, Joel is always on hand. He answered all of our emails promptly and helped set up the more complicated shipping scenarios and ensured everything we had set up was working effectively. Thanks again for all the help and this excellent app.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2019

This app is great for managing anything beyond a very basic shipping setup. If your store uses multiple box sizes for shipping, this app will choose the best box size for each order. The interface is very intuitive, and if anything doesn't make sense, Joel provides timely and professional support. Overall, this app is a lifesaver.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2019

Great app to manage our (insane ) shipping rates from 20+ vendors... this is our store's saving grace... and to top it off- the customer service is INCREDIBLE!! They not only proofed the whole thing, but continue to help us in huge ways!! LOVE this app... 10/5!

Using app

About 2 months

Total reviews

11

Average rating

4.7

5 / 5 Share

Jan. 15, 2019

Joel has been amazing help setting up our shipping settings. Because of shopifys limited shipping customization ability our company was losing a lot of money due to incorrect rates shown. This app has solved all that. With more features being added in the future I am excited to continue using it. It pays for itself :)

Store

LumaGro

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 8, 2019

This app handles all of our shipping issues, and the customer support has been great. If there is something not quite working, Joel has been right there to find a solution.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2018

We just installed this to replace a discontinued Canada Post app. The setup was really quick, with minimal hassle, and we had the app ready to go live within the hour. I really appreciate the Intuitive staff checking my settings and making sure everything was done correctly - that's a level of support that goes above and beyond.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2018

Great product with really fantastic support! After prototyping with at least 3 different shipping apps, I chose Intuitive Shipping because it had the best combination of simplicity to get started with a ton of flexibility for future growth. As my rules became more complex, I setup a consultation with Joel and he had everything configured to my exact specs in 30 minutes.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2018

We have recently started expanding our delivery to use multiple outsource companies as well as our own fleet, as such we needed a way to be able to create rates to cover every outcome based on weight, price, same day vs future delivery, different rates per area/post codes, our drivers vs outsource & in multiple combinations of these This app has made that all possible. Joel was also extremely helpful with also adding in the ability for us to tie the rate in with with Zapiet's Store Pickup & Delivery app so we could create rates based on if the order was shipping today or not shipping today. This way we only ever show the 1 relevant rate to the customer instead of them seeing a bunch of options and selecting the wrong one. This app seems to have you covered for whatever rate setup you may need to create.

Using app

Over 4 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 19, 2018

This has been the best App!! The support and setup were easy and if I had any problem even if it was something that went wrong with Shopify over the weekend, they helped fix it ASAP. Truly the best App and support I have worked with.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 7, 2018

Thought i would never find an app that could withstand my complex shipping system! The developer is awesome and is always there to answer any questions i may have...even the most complex. So grateful to have found this app!!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2018

Our objective was to have customers see the same shipping price as what we end up paying the carrier. It seemed none of the Apps could do this task correctly! This was the only app we found that could accurately do what they call 4D boxing, to calculate the shipping based on what fits in the various shipping boxes we have. Their support team was very responsive.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 6, 2018

This app works wonderfully and is very simple and, yes you guessed it, intuitive to use. Shipping scenarios for online businesses can get very complicated, so it is so helpful to have a platform that organises it logically. The capabilities of this app seem quite vast.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2018

I love this app! I have tried almost every shipping app in the store... yes, I've probably tried that one and none of them are as reliable and straightforward as Intuitive Shipping. In fact, the only thing better than the app, is the customer service. Joel is extremely helpful, responsive, transparent, and friendly. I wish that he could be my CS rep for all of my apps. For whatever reason, my company has some of the most complicated shipping rules that have ever existed. I've driven other developers to the edge of crazy, but, to my recollection, Joel was able to accomplish every single one of my tasks with grace. He wasn't stumped for longer than a few seconds and if something couldn't be done the initial way I thought it should be, he helped me find a solution, every time of which, was better than the original. Do NOT waste your time trying others. Just simply use Intuitive Shipping! I guarantee you will be happy you did.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2018

It's doing exactly what we were looking for. Great app! Everything is so made clear and simple ! Thank you :)

Using app

About 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 29, 2018

One of the most difficult aspects of launching my e-commerce business was putting together shipping tailored logistics for a small business with a complex shipping scenarios. I have multiple types of products of varying sizes and shape on my website. I haven't come across one shipping arrangement that the Intuitive App isn't prepared for. Afrocentricbeauty.com

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2018

We use this app to calculate dimensional FedEx shipping rates. It does a much better job than other apps we tried and is actually cheaper! Their support team has been amazing and responsive.

Using app

Over 2 years

Total reviews

11

Average rating

4.4

5 / 5 Share

Oct. 11, 2018

Need to do complex shipping rules? No problem! Need to build rules around item properties (such as is this recurring?) No problem! Want to offer only one shipping option but rate shop the best price from different carriers? No problem! And I'm sure I have yet to discover only 1% of what can be done. Great app.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 5, 2018

A great app to handle my very complex international shipping scenarios. Support is above and beyond by Joel. Highly recommended.

Store

99Phố

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2018

Great shipping app for complex shipping scenarios. Fast, very informative support. Thanks again Joel.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2018

This is definitely the BEST shipping rate management app on Shopify. We have used other ones, but this one is (1) user-friendly, (2) extremely robust, and (3) has awesome customer service (thanks, Joel). It basically solved a major problem that we had been experiencing for years related to discounts/free shipping minimums/and excluding specific collections. We run a subscription box business in conjunction with a shop, so our shipping needs are a bit particular. We could not find a Shopify app that could give us the shipping set-up that we wanted, so we talked to several Shopify experts who either told us we could not have the set-up we wanted because it was (1) not a simple task and would require more $$$, or (2) it could not be done. We were doubtful when Joel told us that Intuitive Shipping could definitely be set up to our specifications. We have been testing this app for a while now and it really does what everyone else said could not be done without expensive customization. $30/month for Intuitive Shipping is nothing compared to how much money we will be saving because of this app. This app also made it very easy to add in our shipping rates. We have a lot of rates that we need to add in manually. The "copy" feature this app has is such a huge time-saver. Love love love this app and would highly recommend it.

Using app

10 months

Total reviews

10

Average rating

4.8