All reviews

Rating Breakdown

  • 5
    98% (431 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 99% (437)
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5 / 5 Share

June 1, 2018

Intuitive Shipping gave us the ability to easily set up shipping scenarios for the variety of items and combinations of items on our site. Support is quick and thorough. Joel is great! We looked at several apps before deciding on Intuitive. Great value. Extremely happy with this app!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2018

LOVE this app and the team behind it! We were having a lot of trouble getting things to apply correctly, and Joel and Sharon worked with me for the better part of two weeks, to make sure things finally worked the way we needed them. All the while being extremely personable and enjoyable to work with. Definitely thrilled we found this app!

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 27, 2018

This is the best shipping app in the Shopify platform by far. Customer Service is Amazing, they helped us set our complicated shipping scenarios. They were patient and knowledgeful about shipping in general. The app is well designed, it has all kind of options that will allow you to do the unimaginable. This app and their team deserve more than 5 stars.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2018

Very helpful and great design!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2018

This is the perfect app we've been looking for to solve our shipping problems with different dimensional size of packaging boxes. Joel is really helpful that arranges a skype live support to assist us to setting up everything and making sure our set up is on the right track afterwards. I highly recommend this app.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2018

This app does everything we need shipping wise and has been very well thought out. And the customer service has been incredible. Would highly recommend.

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 5, 2018

Intuitive Shipping is a great shipping app that enhances the capabilities of your shopify store. It allows you to get as creative as you would like to provide tons of different shipping methods to your customers and presents the shipping methods based on rules met by the customer. They also have very dedicated customer service who have been very helpful in setting up our shipping program. I highly recommend this app. - James

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2018

The app itself is brilliant, it has done everything I wanted and needed it to do and was so versatile in how it could be tweaked and changed and adapted to my specific business. Joel went above and beyond in helping me out. Sending me links to information I needed, walking me through the different steps I needed to know, explaining why he didn't recommend the course of action I had selected with the app (using city names instead of postal code generated shipping zones) and then helping and showing me what I needed to do. Explaining why inputting individual item sizes and weights was not a good idea and encouraging me to go with 5 standard shipping box sizes that will address 99% of my shipping requirements and wont cause issues and higher shipping rates through the Canada Post interface. Being right there when I needed further clarification on something. I walked away from this experience and purchase with so much respect for Joel and his Intuitive Shipping app. It not only looks after our needs today but can be easily adapted to grow and change with our company A heartfelt "Thank You" Joel. You are amazing and how everyone that produces a product should stand behind their business and what they are offering!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2017

wow! would get this app for its customer service alone. on top of the best service we have ever gotten by any shopify app, you'll also get the probabely best shipping app for shopify on top. it's smartly designed to give you all the creative power for your shipping rules without having to be a coder. joel helped us sketch the outlines - the rest is just a couple of clicks (read: rule clones) away... and - did i mention the 5star customer service yet?!

Using app

20 days

Total reviews

20

Average rating

5.0

5 / 5 Share

Dec. 2, 2017

This app is a DREAM! My shop (www.tanninaquatics.com) utilizes two different shipping options for some unique products, as well as a variety of international options. I was tearing my hair out trying to find an app that could accommodate my needs. That's when I saw a forum post on this product. I went for it and am completely blown away! Not only does this app overcome any shortcomings of the basic Shopify shipping, it's literally the answer to all of your shipping customization prayers. The potential for customizations is unlimited. I shot an email to Sharon on a Friday night- and not only did she get back to me the next morning with a "Yeah, we CAN do that!"- she offered to have me set up a Skype session THAT DAY with Joel, the developer...and he not only talked me through the process, but made numerous helpful suggestions and took the time to explain how the logic worked...and he LISTENED to what I needed. I'm a complete doofus on the tech side, but Joel made this a pleasant and straightforward process! Integration with Shopify is super easy and...well, surprisingly INTUITIVE- like the name! This is literally like having a custom shipping program. And with individuals like Sharon and Joel standing behind what they do, it's incredibly satisfying to work with them. These people absolutely love what they do and it shows! I see this app becoming THE custom shipping app for many Shopify stores. I would not hesitate for a second to get this app and take advantage of the amazing service that they offer! I don't usually jump for joy about stuff like this, but Intuitive Shipping is really helping me to take my business to the next level with this app! Do yourself a favor and check this one out! And tell everyone you know once you get it installed! -Scott

Using app

About 10 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2017

There are no shipping apps on shopify that will allow me to customize individual shipping fees based on the box sizes I am shipping out. In the wine business, we are required to ship wine in special packaging which is costly and we need to be able to charge different fees for each of our box sizes in addition to shipping. All the other apps wanted to charge a fortune to customize this solution (i am talking thousands!!) Same with the shopify developers, they wanted to charge a fortune! Then I found this app and gave it a try. The customer support is awesome. If I have a question, i email and get a response. He even spent HOURS on the the phone helping me learn the system and how to customize the shipping settings to my stores individual shipping needs. Most people will not need hours to set this up. I just had a lot of specific package sizes and shipping scenarios I needed to set up. There is NO OTHER APP LIKE THIS ONE. All the other apps still use a one size fits all approach. Shipping is not one size fits all and neither should your shipping capabilities. I GIVE THIS APP AND THE DEVELOPER, JOEL, 5 STARS!

Using app

4 days

Total reviews

4

Average rating

4.0