Auberge Designs review for Inventory Planner Forecasting

Aug. 17, 2023

THIS APP DOES NOT DO WHAT IT IS DESIGNED TO DO. The logic this software uses is fundamentally flawed and there doesn't seem to be any fix for this. Once you realize this you will spend days going back and forth with their support chat as they only respond once every 4 hours if your lucky. If your products have a long lead time (in our case 3 months) and you sell out of inventory during this time and are waiting for new stock to arrive this app will add the lost sales quantities into your next replenishment ON TOP of the units you are forecasted to sell for the month. If historically you sell 100 units a month and are out of stock for 3 months their calculated replenishment recommendation will tell you that you need to order 400 units for you next order as if you will magically be able to sell 4x your monthly average. This issue is amplified even further when your sales are growing month over month. At the very least you should be able to disable this functionality, and not add lost sales quantities into the active forecast, but their only solution is to manually edit the forecast for every single item.