TA3 review for Inventory Planner by Sage
Dec. 21, 2024
This app ended up being useless for us, a huge waste of time and money. Be careful what you commit to, make sure you have an out if you can't use it. We couldn't generate accurate forecasts that take into account the seasonality of our product. When set to last sales, which was originally recommended by the IP team, it dramatically over forecasted sales and reorders. The other two methods didn't work either. Forecasting at a category level was overridden in the system. We were unable to plan Net vs Gross sales, return rate, or discount rate Couldn't see critical metrics by week/month to create manual plans such as % to LY, build, discount rate, AUR, AIR. Couldn't group or view by key attributes or export a list of skus and each attribute column. The interface is generally inefficient and difficult to navigate. Simple updates create a lag when attempting to save changes. It's possible it would work for a non seasonal business with products that all have the same attributes, especially if there are a lot of people to manage it. Just make sure you can get out of it if it doesn't work.
Hi there, Thank you for providing such detailed feedback. While we understand the challenges you’ve encountered, we want to emphasize that we provided training to the team members you designated, however we appreciate your openness and the opportunity to respond to your concerns. From our perspective, we trained the users identified by your team during onboarding and recommended including additional team members to ensure a more comprehensive rollout. While there is an associated fee for additional training of users not initially included, we also provide free, on-demand training videos on our YouTube channel for those looking to further their understanding at no extra cost. We’re sorry to hear that Inventory Planner hasn’t yet met your expectations. Our Support team is here to assist with specific questions, and we’re committed to helping you get the most out of the platform. Please don’t hesitate to reach out directly so we can work together to address your immediate needs and find a solution that works best for you. Thank you again for your feedback—we’re here to help. Kindest regards, Ade Inventory Planner by Sage Team
