All reviews

Rating Breakdown

  • 5
    85% (127 ratings)
  • 4
    3% (4 ratings)
  • 3
    3% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    8% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 4, 2023

We've been using this app for about 2 years and we cannot imagine living without it anymore! :-) We have made some major changes recently and it took us a while to get everything set up. Anyway, the support is very helpful and patiently walked us through all the settings. Our special thanks goes to Chan personally! We can only recommend this app.

Using app

Over 2 years

Total reviews

12

Average rating

4.2

Developer Reply

Hi there, Thank you very much for taking the time out to review us, we really appreciate it! It's great to hear how well Chan supported you during the changes you made to your setup. I know our team gets a kick out of helping customers optimize their workflows and seeing them thrive and I know Chan will be especially pleased to read this so I'll be sure to share it with him. Thank you again, Tom (Inventory Planner by Sage)

5 / 5 Share

April 22, 2023

We have been using inventory planner for about 6 months now and I don't see how we can function without. There's a lot of functionality to this program and yes it will take a minute to get a good grasp on it but once you do, you'll be glad you are using it. There is good support documentation with videos and tech support has been great. The onboarding team is great as well. They know the software inside and out. It's extremely powerful. Inventory forecasting and planning is complicated in general so you need a software program that can handle it, and this one does the trick. It's not cheap, we spend $20K a year but it's worth it. Look at it as hiring a data analytics person on the team for 20K. Not only that, it will help you manage your inventory purchases, so you're not over or under ordering stock. We have 13 retail locations and we use it extensively for generating stock transfers to our stores from our warehouse. No more guessing on how much inventory to send to a store. There is also a nice feature that will automatically generate stock transfers and purchases orders on a schedule you configure. I have it set to place them in draft mode and run weekly. Then I can approve or make edits to them before sending it to the warehouse to fill. This has saved us countless hours. The support has been great too. There has been several times I need a certain functionality and they were able to accommodate it, not in every case but 90% of the time. Just like any software, it's not 100% when forecasting, sometimes you need to use your judgement. The more data it collects over time, the smarter it gets. The software is not for everyone but if you have multiple retail locations / warehouses or just need a better way to manage your inventory purchases so you aren't over stocking, then I would recommend checking this one out. It's a great way to help streamline your operations. If they had inventory management or WMS tied into this, this would make it even more powerful.

Using app

8 months

Total reviews

10

Average rating

4.4

Developer Reply

Hi there, Thank you so much for sparing the time to review us, we love hearing from our customers! It's great to hear that Inventory Planner is working so well for your business by taking the guesswork out and saving you so much time - that's why we built the app so it's wonderful to read how well it's doing that. It's fantastic to hear how well our support team has your back too, accommodating so many of your requests. We do recommend another Sage platform which handles inventory management and warehouse fulfillment - Brightpearl - it pairs very well with Inventory Planner. Here's the link (brightpearl.com), we'll reach out to you too! Thank you again, Tom (Inventory Planner by Sage)

5 / 5 Share

April 12, 2023

This is next stage analytics for demand forecasting. Forget the negative reviews, yes it is complicated but you need this complication to account for all demand factors! Suggestion: make also an app for sales analytics.

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your review, we really appreciate you taking the time out to give us your feedback! It's great to read your endorsement and it's great to hear that you're making use of our broad functionality. Regarding your suggestion, you'll be pleased to hear that we DO have a sales analytics app. Speak to your success team about our Retail Analytics app. I'll ask them to reach out too! Thank you again, Tom (Inventory Planner by Sage)

5 / 5 Share

Feb. 13, 2023

A great tool that is essential for any startup business in e-commerce. Inventory planner guides allow people of any knowledge to pick up merchandising and the system will save you a lot of time and money.

Store

BOA EU

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your review, we really appreciate your endorsement! Thank you again, Tom (Inventory Planner by Sage)

5 / 5 Share

Jan. 3, 2023

Inventory Planner has been a tremendous addition for us! Their team is quick to respond and has been helpful in our onboarding process. As well, we've had a few custom features built for our team which has been greatly appreciated. Highly Recommend!

Store

PROOZY

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your review! It's fantastic to hear how well your on-boarding went and how we're supporting you ongoing. It's also great to hear that we've been able to develop some bespoke features for you too. Thank you again, Tom (Inventory Planner by Sage)

5 / 5 Share

Dec. 27, 2022

So far, we have been very impressed with the technical support, training and capabilities of the Inventory Planner! We had an incredible training process with a very helpful and competent member of the Inventory App team. This has prepared us well for utilizing the app for our specific business context!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Cara, Thank you very much for your review, we love hearing from our customers. It's great to hear how well Inventory Planner is meeting needs and goals - and it's also fantastic to learn that it's due in no small part to our implementation and training team. Thank you again, Tom (Inventory Planner by Sage)

5 / 5 Share

Dec. 3, 2022

This app is FLAWLESS for Inventory Buying and Stock Management. So many powerful tools in here that drives stock efficiency and reduce admin headaches. Fully featured, has excellent support, customizable, and is an indispensible growth tool.

Using app

Over 1 year

Total reviews

5

Average rating

4.0

Developer Reply

Hi there, Thank you so much for your review, we love hearing from our customers! It's so great to hear that Inventory Planner has made such a huge impact in your inventory control and growth. I'll pass on your glowing feedback to our Support team too, I know they'll get a kick out of hearing about it. Thank you again, Tom (Inventory Planner)

5 / 5 Share

Nov. 20, 2022

I love this app. I can't even imagine how I would have grown my 3 location business without it. My only complaint is that the fee went up a bit but I cannot complain when I've doubled my sales and cut my inventory management workload down to a few hours per week vs a few hours per day. This app is a must to have the product available when customers want it or you are missing out on sales.

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your feedback - we love hearing from our customers! It's great to hear that we've been so instrumental to your growth and that you've managed to reduce your inventory management by such a huge amount, it's fantastic to hear! Thank you again, Tom (Inventory Planner)

5 / 5 Share

July 12, 2022

Good inventory planning tool, forecasting works good based on historical data and has manual adjustment options. The ability to connect several warehouses is good. Good self service guides and documentaiton.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your review - we love hearing from our customers! It's fantastic to hear how well Inventory Planner meets your needs forecasting your demand across your warehouses. I'm really pleased you find the manual adjustment useful too! I'll pass on your positive feedback to our documentation team also! Thank you again, Tom (Inventory Planner)

5 / 5 Share

March 3, 2022

We recently moved our warehouses and Inventroy Planner has supported us perfectly. All our sales history was migrated at the agreed time and in an extremely smooth and uncomplicated way. A special thanks to Monica for the great support! ;) And in general, we are really satisfied with the Inventory Planner and the features it offers. In case of any questions, you can always get quick and helpful tips via the chat function.

Store

gitti

Using app

About 1 year

Total reviews

5

Average rating

4.8

Developer Reply

Hi Sophie, Thank you so much for your review! We're happy to hear that Inventory Planner has been helping your business with Forecasting, Replenishment, Purchase Orders & Business analysis. We're glad to hear that your migration went smoothly and as you already know we're just one message away using our chat function. The support team is always here for you! The Inventory Planner Team

5 / 5 Share

Feb. 25, 2022

This App has saved us an incredible amount of time and money. The accurate and customizable forecasting ensures that you have what you need when you need it, while also limiting overstock. Purchase orders take much less time and time is money! Additionally the bundles, purchase orders, many other services provided by Inventory Planner will do things in the background that we were doing all manually before. It's worth every penny!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Music to our ears! So glad to hear that Inventory Planner is saving you time and money! Thank you for your kind feedback.

5 / 5 Share

Feb. 9, 2022

We've been using Inventory Planner for over 6 months now and it has been an amazing asset for us. It's saved us a lot of time in doing the forecasting for us and has helped us make much better, faster inventory decisions. I've reached out several times for help, and they've always been extremely responsive and super helpful. Tons of features to use, but you can really utilize as much or as little as you want to make it helpful for your needs. Highly recommend!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad to hear you've had a great experience using Inventory Planner! Thank you so much for your kind feedback.

5 / 5 Share

Nov. 15, 2021

So far one of the best apps to keep control of your inventory on multiple platforms and do internal transfer from your warehouse to others. It is easy to use, and it provides helpful reports. The customer service and technical support team are great, they always answer to your questions in a short time with a good solution to your situation. This app has made our daily operation simpler and better.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Music to our ears! Thank you so much for your kind review. We love to hear how Inventory Planner helps your store's operations!

5 / 5 Share

Nov. 9, 2021

We've been using IP for 2+ years now and support is always top notch and they're always developing new features. Can't say enough about how great they are!

Using app

Over 1 year

Total reviews

11

Average rating

4.2

Developer Reply

Thank you so much for your kind review. We love to hear that Inventory Planner has helped with your purchasing!

5 / 5 Share

Oct. 28, 2021

First, the support is great. Which is good, because at first glance the app appears complicated. But, it's really a swiss-army knife of inventory management, so you can get into the weeds if you want, or, as we do, just do basic management and forecasting, together with PO creation. We originally had it tied into Shopify, but since we just outsourced to a 3PL, it's tied in there now, which makes it even more useful, since the inventory levels are far more accurate :-)

Using app

12 months

Total reviews

11

Average rating

4.9

Developer Reply

Thank you so much for your kind review. We are so glad to hear Inventory Planner helps with your inventory management and forecasting!

5 / 5 Share

Sept. 8, 2021

Total game changer!!! We have lots of products that take 40 days to get, and we were always running out, ordering too late or too much. Inventory Planner sees the "sales velocity" of each product and alerts us to when and how many we need to order. Totally takes away the stress and anxiety of the ordering/forecasting. Theres also a great dashboard that shows you a graphic of your current inventory at its retail and cost price. So the $20k credit card bill isn't so scary when you easily see that you have $50k MSRP product to sell.. You can view all the data in a very simple form or really nerd out. I rarely right reviews, but this one needed to be shared!! I honestly just had to look back at the price.. I thought it was $150, but now see its $99 per month. Saves us from over ordering thousands per month so it's a total "no brainer" and you will forget what it costs. Cheers to success!!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We love to hear that Inventory Planner helps with your ordering!

5 / 5 Share

July 22, 2021

We love Inventory Planner. We have been using inventory planner for many years and find it user friendly and don't know what we would do without it.

Store

Fanjoy

Using app

Over 4 years

Total reviews

7

Average rating

4.9

Developer Reply

Thank you so much for your kind feedback!

5 / 5 Share

July 20, 2021

I would highly recommend Inventory Planner. It synced seamlessly with our store and has allowed us to data to make more intelligent decisions on merchandising, purchase orders and costing. If you are new to DTC like us, may require a little upfront time to learn, but worth the time. If you ever get stuck or have an issue the chat and in-person support has been exceptional.

Store

Bleuet

Using app

Over 3 years

Total reviews

7

Average rating

4.7

Developer Reply

Thank you so much for your kind feedback. We love to hear that Inventory Planner helps with your merchandizing and purchasing!

5 / 5 Share

July 8, 2021

I am truly enjoying this app and I have now had it for over two years. It syncs beautifully with Shopify and provides so many metrics. I personally do not use the open to buy plan but my open to buy specialist uses all of the numbers from IP to formulate our plan. She is equally impressed. Customer service is really great too, you just message them and they ACTUALLY message back!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad to hear that Inventory Planner helps with reporting metrics and open to buy for your store! Thank you so much for your kind feedback!

5 / 5 Share

June 28, 2021

Still learning the ropes of the forecasting, but the customer support from the Inventory Planner team is OUT OF THIS WORLD. They are always responsive and helpful for all the questions our small business has been dealing with. We primarily use the app for receiving inventory and pulling reports - it is really nice to customize them however you want.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind feedback! We're so glad to help and love to hear that Inventory Planner helps with your receiving and reporting needs.