Synkro: Inventory Sync
Sync products, inventory levels and orders between stores
Rating
5.0
feedback
82
chart
#554
Reviews Over Time
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Time spent using app
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Reviews Summary
Synkro is highly praised by ecommerce merchants for its exceptional inventory syncing capabilities and top-notch customer support. Users appreciate the app's ability to sync inventory, product fields, and even variant level metafields seamlessly across multiple Shopify stores. The customer service, particularly from Eric, is highlighted as outstanding, with users mentioning personalized onboarding sessions, quick responses to queries, and extensive support in setting up the app to meet their specific needs. Additionally, users commend the app for saving them time, reducing manual work, and providing advanced customization options.
Highlights
Rating Breakdown
All reviews
Dec. 3, 2024
Synkro is fantastic for syncing inventory and managing multiple stores, but what really stands out is the excellent customer support. The team is super helpful and responsive—couldn’t be happier with their service!
Dec. 3, 2024
This was the only app that I've found that lets you sync inventory between your two locations within shopify. 10/10
Hi Mane Solution, I’m very sorry to hear that your experience with Synkro’s same-store location connection feature hasn’t been a positive one. I truly wish you had reached out earlier, as I can assure you this feature is designed to work reliably, and I’d be more than happy to assist in resolving the issue. It’s possible there might have been some confusion about Synkro’s "reactive" syncing behavior. This approach ensures that inventory changes are synced only when they occur and only for the specific items affected. However, for the system to work seamlessly moving forward, an initial "full store sync" is often necessary to align inventory locations across all products. Additionally, other factors—such as disabled inventory locations within Synkro settings—can also impact syncing. Please don’t hesitate to email me at [email protected] for personalized assistance. We also gladly offer a full refund for customers who find that a premium feature doesn’t meet their needs during testing. Looking forward to resolving this for you, Eric
Nov. 28, 2024
We've used a couple of different inventory syncing apps in the past and all have had some sort of limitation that made our internal team's process a bit more manual for example not working with locations or not syncing variant level metafields but we are honestly so glad we found Synkro! Not only does it tick all of the boxes for our requirements but Eric also jumped on a call to help run us through the onboarding and made sure it was all set up perfectly. This was really important as our stores are all live and transacting so a safe transition from our old app to Synkro was something we were originally worried about but it all worked perfectly! Thank you Synkro team!
Nov. 14, 2024
This is THE Inventory sync app. Not only does it sync inventory. BUT it syncs all the product fields you can think of. Price, Images, tags... you name it. Customer service goes above and beyond. Eric took hours out of his day to help implement my MANY requests. Not just THE app you need, but the team you need. Would Recommend others to stop looking. As I already looked have... Just trying to help.
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