All reviews

Rating Breakdown

  • 5
    90% (268 ratings)
  • 4
    4% (12 ratings)
  • 3
    2% (7 ratings)
  • 2
    1% (3 ratings)
  • 1
    3% (8 ratings)

Reviews with Text

  • 96% (286)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 20, 2022

We use this app to generate invoices for our customers. The service is highly customizable. The customer support is very prompt and pleasant- I received excellent service from Shaba when I had an issue. Much appreciated.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2022

This app allows us to download our invoices as PDF and add helpful notes for our customers. We recommend this apP!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

Great customer service support received from Harun. Many thanks!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 5, 2022

Amazing service and easy to use app! The support from Hero has been great, their team integrated the app very quickly and they respond to any query within seconds, so far everything has been perfect. Would recommend to others.

Using app

1 day

Total reviews

2

Average rating

4.5

5 / 5 Share

June 30, 2022

We are using the app and they have great support that helps you navigate the deep waters of EU regulations, VAT inc and excl. sales and more. Thumbs up for this useful little app at a very reasonable cost!

Using app

About 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

June 23, 2022

Nice application, as expected. Customer support is responsive and good advice. So far I am satisfied with the service.

Using app

About 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 1, 2023

Easy to load and use. Had a small glitch due to a pop up being blocked, but sorted now thanks to Harun. I'm really busy so didn't action his fix straight away, but he followed up to make sure all was well which prompted me to sort it - it was a small glitch - so thanks vm Harun for doing that :)

Using app

Over 1 year

Total reviews

4

Average rating

2.3

5 / 5 Share

April 28, 2022

The app is great and the support fast and accurate, we needed the VAT field for our European customers and they added it upon our request fast and well done. Many thanks Jatin and the MLVeda team!

Using app

4 months

Total reviews

2

Average rating

5.0

1 / 5 Share

April 25, 2022

Useless app, no customization available, terrible customer service, can't help at all with an absolutely simple task.

Using app

About 4 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hi Lukas, I am Reshma, Customer Success Manager at MLVeda - Invoice Hero Team Invoice Hero app provides a list of invoice customization in the app's admin. Also, the technical team is trying to meet all the expectations of the store owners and readily working to provide all possible customizations for the invoices. However, we are sad to know that your experience of the app was not as expected and your requirements were not fulfilled at the moment. The team is already working on the mentioned customizations and as informed by agent JayaKrishnan it will be available in the upcoming versions of the app very soon. Lukas, one of your requirements of regenerating the old invoice is possible by reinstallation of the app(for now). Do let us know at [email protected] if you wish to give it a try and we will be there to assist you! Cheers, Reshma Customer Success Manager | MLVeda

3 / 5 Share

Jan. 23, 2023

Makes nice looking invoices. Sends the email the way you choose in a simple layout with nice layout options. 2 features id love to see developed is being able to auto send the email to 2 addresses but may be a limit with Shopify. As well as being able to have the discount listed in its own column instead of underneath each price. Customer support answered my messages almost instantly and was super helpful. 24/01/2023 - Updated review to 3 stars. The app is constantly having outages or backed up and cant process your invoice. This means you sometimes have to wait until the next day to send an invoice and this can get missed resulting in unhappy customers. Every time i've contacted support the response is wait until later and re-send. Which is fine a couple times, but after months of not fixing the underlying issue i would no longer recommend using unless you are only using casually or want the invoice automatically sent to all customers.

Using app

11 months

Total reviews

3

Average rating

4.3

5 / 5 Share

March 14, 2022

Best App to generate branded invoices. Easy to set and use. Great customer service. Very friendly and fast.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2022

Thanks to Shaba i have found the perfect solutions for my problem. Very fast and good support. It is a very good application to work with :)

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2021

this is a very useful and user friendly apps. The supporting team is working efficiently to solve all my requests. Very impressive. Good Job

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 30, 2021

I wanted to install a text box on the cart page for my Vendor's VAT numbers and they did it in half a day. Really impressed.

Using app

About 21 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

Highly customizable, easy to use and edit. The Customer Service Team is also very friendly, helpful and fast in responding.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2021

Having used and looked at a lot of invoicing apps, this one is impressing so far. Great design/layout and sensible pricing, plus features like customer VAT number on the invoice which is quite specialist (on request). Good support. Recommended.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2023

This remarkable application effortlessly generates exceptionally polished customer invoices that garner widespread appreciation from our clients. By introducing an elevated level of sophistication and finesse, it not only enhances the overall presentation but also instills confidence in our brand. Once installed, its integration is so seamless, it feels like a natural extension of our system. Beyond its superb functionality, the app is complemented by outstanding support, making it an indispensable tool for businesses aiming for excellence. Truly, a fantastic app that goes above and beyond expectations!

Using app

Over 2 years

Total reviews

29

Average rating

4.8

5 / 5 Share

Aug. 18, 2021

Better than expected! Very quick to set up and has multiple functions that I needed (VAT and tax numbers). Will save me lots of time generating invoices for clients. Branded beautifully and the free option has all that I need

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2021

Completely satisfied. Lives up to my expectations. Easy to navigate in the tool and send out invoices.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2021

Great app Saves us a lot of time. Developers assisted with a custom pdf download link for our emails! Thank you, highly recommend

Using app

8 months

Total reviews

2

Average rating

5.0