All reviews

Rating Breakdown

  • 5
    89% (260 ratings)
  • 4
    5% (14 ratings)
  • 3
    2% (6 ratings)
  • 2
    1% (3 ratings)
  • 1
    3% (8 ratings)

Reviews with Text

  • 96% (280)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 17, 2022

Great support! Give Harun a raise:) Great support! Give Harun a raise:) Great support! Give Harun a raise:)

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

I use this app to send invoices to my b2b clients and it works like a charm. Every-time I have something to change or correct, i simply chat with costumer service and they are super helpful!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

I made a request to them to make a some changes to the invoice to meet my needs. They did the changes for me in a very short time. They were awesome to deal with and always replied quickly. Awesome Jog Invoice Hero Team!!!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2022

Highly recommend this app! We used Invoice Hero to create beautiful looking Invoices for our Shopify business. It is such an easy app to use and they have online chat help ready to go! Sonali was super helpful and responded to my requests so promptly> Thanks Invoice Hero!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2022

A great app if you need to add invoices to your confirmation emails. Jayakrishnan helped me a lot during the installation and made sure everything works smoothly. Highly recommended!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2022

Easy to use and set up, simple to customise to your branding and great customer service for when you get stuck.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2022

Prompt assistance and my issue were resolved :) I wanted to include a link in the notification email to access the invoice. I couldn't see this option in the app. I was provided a code for the notification box which solved the issue. Happy Customer :)

Using app

4 months

Total reviews

8

Average rating

4.8

5 / 5 Share

Aug. 25, 2022

Great app! very useful app for invoices. I’ve looked at many other invoice apps and this by far beat the other ones. Also very customizable

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2022

Really neat the invoices are. I needed some changes done according to my business and the customer support was really quick in resolving the issue. Really happy with the app and specially with the customer support :)

Using app

10 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 26, 2022

Réponse à ma question et rapidité d'intervention . Personnels aimable et à l'écoute .Service au top , je recommande ;-)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2022

We use this app to generate invoices for our customers. The service is highly customizable. The customer support is very prompt and pleasant- I received excellent service from Shaba when I had an issue. Much appreciated.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2022

This app allows us to download our invoices as PDF and add helpful notes for our customers. We recommend this apP!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

Excellent support. The customer service associate was quick to respond and assist with our inquiry.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 5, 2022

Amazing service and easy to use app! The support from Hero has been great, their team integrated the app very quickly and they respond to any query within seconds, so far everything has been perfect. Would recommend to others.

Using app

1 day

Total reviews

2

Average rating

4.5

5 / 5 Share

June 30, 2022

We are using the app and they have great support that helps you navigate the deep waters of EU regulations, VAT inc and excl. sales and more. Thumbs up for this useful little app at a very reasonable cost!

Using app

About 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

June 23, 2022

Nice application, as expected. Customer support is responsive and good advice. So far I am satisfied with the service.

Using app

About 1 year

Total reviews

2

Average rating

4.5

1 / 5 Share

May 9, 2022

We tried to use this app to generate invoices for our store. Unfortunately there is a fundamental flaw where if you add an overall discount to an order, the app then amortises that discount across ALL line items and shows it accordingly without any way to change how it shows this. This is a problem for our clients and us for many reasons as it shows incorrect pricing paid per line item, which can impact insurance values, claims and more. The apps developers do not understand the issue behind this and aren't willing to fix it. Could be a good app, but if you do custom discounts per order then look elsewhere.

Store

KAMERAZ

Using app

2 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Dec. 1, 2023

Easy to load and use. Had a small glitch due to a pop up being blocked, but sorted now thanks to Harun. I'm really busy so didn't action his fix straight away, but he followed up to make sure all was well which prompted me to sort it - it was a small glitch - so thanks vm Harun for doing that :)

Using app

Over 1 year

Total reviews

4

Average rating

2.3

5 / 5 Share

April 28, 2022

The app is great and the support fast and accurate, we needed the VAT field for our European customers and they added it upon our request fast and well done. Many thanks Jatin and the MLVeda team!

Using app

4 months

Total reviews

2

Average rating

5.0

1 / 5 Share

April 25, 2022

Useless app, no customization available, terrible customer service, can't help at all with an absolutely simple task.

Using app

About 4 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hi Lukas, I am Reshma, Customer Success Manager at MLVeda - Invoice Hero Team Invoice Hero app provides a list of invoice customization in the app's admin. Also, the technical team is trying to meet all the expectations of the store owners and readily working to provide all possible customizations for the invoices. However, we are sad to know that your experience of the app was not as expected and your requirements were not fulfilled at the moment. The team is already working on the mentioned customizations and as informed by agent JayaKrishnan it will be available in the upcoming versions of the app very soon. Lukas, one of your requirements of regenerating the old invoice is possible by reinstallation of the app(for now). Do let us know at [email protected] if you wish to give it a try and we will be there to assist you! Cheers, Reshma Customer Success Manager | MLVeda