All reviews

Rating Breakdown

  • 5
    87% (343 ratings)
  • 4
    7% (29 ratings)
  • 3
    3% (12 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (6 ratings)
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5 / 5 Share

Aug. 24, 2022

Excellent support. The customer service associate was quick to respond and assist with our inquiry.

Using app

3 months

Total reviews

3

Average rating

5.0

4 / 5 Share

July 11, 2022

Fa il suo dovere, unica pecca è che non si possono modificare i dati di fatturazione all'interno. Si potrebbe migliorare anche la traduzione di "gateway di pagamento" perché "casello stradale" mi sembra un pochino fuori luogo

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

July 5, 2022

Amazing service and easy to use app! The support from Hero has been great, their team integrated the app very quickly and they respond to any query within seconds, so far everything has been perfect. Would recommend to others.

Using app

1 day

Total reviews

2

Average rating

4.5

5 / 5 Share

June 30, 2022

We are using the app and they have great support that helps you navigate the deep waters of EU regulations, VAT inc and excl. sales and more. Thumbs up for this useful little app at a very reasonable cost!

Using app

About 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

June 23, 2022

Nice application, as expected. Customer support is responsive and good advice. So far I am satisfied with the service.

Using app

About 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

June 15, 2022

Nice app, still needs some extra features but it will get there because the support is great and they listen to their customers.

Store

WINOW

Using app

11 months

Total reviews

1

Average rating

4.0

5 / 5 Share

May 20, 2022

En fantastiskt tjänst som är enkel och har många bra funktioner. En snabb service med en hjälpsam personal. Jag är jätte nöjd och kan rekomendera tjänsten starkt till er andra, ni kommer inte att ångra er!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

May 9, 2022

We tried to use this app to generate invoices for our store. Unfortunately there is a fundamental flaw where if you add an overall discount to an order, the app then amortises that discount across ALL line items and shows it accordingly without any way to change how it shows this. This is a problem for our clients and us for many reasons as it shows incorrect pricing paid per line item, which can impact insurance values, claims and more. The apps developers do not understand the issue behind this and aren't willing to fix it. Could be a good app, but if you do custom discounts per order then look elsewhere.

Store

KAMERAZ

Using app

2 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Dec. 1, 2023

Easy to load and use. Had a small glitch due to a pop up being blocked, but sorted now thanks to Harun. I'm really busy so didn't action his fix straight away, but he followed up to make sure all was well which prompted me to sort it - it was a small glitch - so thanks vm Harun for doing that :)

Using app

Over 1 year

Total reviews

4

Average rating

2.3

5 / 5 Share

April 28, 2022

The app is great and the support fast and accurate, we needed the VAT field for our European customers and they added it upon our request fast and well done. Many thanks Jatin and the MLVeda team!

Using app

4 months

Total reviews

2

Average rating

5.0

1 / 5 Share

April 25, 2022

Useless app, no customization available, terrible customer service, can't help at all with an absolutely simple task.

Using app

About 5 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hi Lukas, I am Reshma, Customer Success Manager at MLVeda - Invoice Hero Team Invoice Hero app provides a list of invoice customization in the app's admin. Also, the technical team is trying to meet all the expectations of the store owners and readily working to provide all possible customizations for the invoices. However, we are sad to know that your experience of the app was not as expected and your requirements were not fulfilled at the moment. The team is already working on the mentioned customizations and as informed by agent JayaKrishnan it will be available in the upcoming versions of the app very soon. Lukas, one of your requirements of regenerating the old invoice is possible by reinstallation of the app(for now). Do let us know at [email protected] if you wish to give it a try and we will be there to assist you! Cheers, Reshma Customer Success Manager | MLVeda

5 / 5 Share

April 18, 2022

I just started using this app to automatically send my customers tax invoices. The design process was super easy and they had great customer setvice.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2022

Does it's thing in the background very well. Our customers get their invoices in the currency they paid automatically. Saved us a lot of back and forth on emails.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

4 / 5 Share

March 22, 2022

J’apprécie vraiment cette application, les templates de factures sont très pratiques et très esthétique. On retrouve dans notre Dashboard toutes les factures envoyées, le seul bémol est qu’on ne peux géré qu’une langue à la fois.

Using app

11 months

Total reviews

2

Average rating

4.5

3 / 5 Share

Jan. 23, 2023

Makes nice looking invoices. Sends the email the way you choose in a simple layout with nice layout options. 2 features id love to see developed is being able to auto send the email to 2 addresses but may be a limit with Shopify. As well as being able to have the discount listed in its own column instead of underneath each price. Customer support answered my messages almost instantly and was super helpful. 24/01/2023 - Updated review to 3 stars. The app is constantly having outages or backed up and cant process your invoice. This means you sometimes have to wait until the next day to send an invoice and this can get missed resulting in unhappy customers. Every time i've contacted support the response is wait until later and re-send. Which is fine a couple times, but after months of not fixing the underlying issue i would no longer recommend using unless you are only using casually or want the invoice automatically sent to all customers.

Using app

About 1 year

Total reviews

3

Average rating

4.3

5 / 5 Share

March 14, 2022

Best App to generate branded invoices. Easy to set and use. Great customer service. Very friendly and fast.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2022

Thanks to Shaba i have found the perfect solutions for my problem. Very fast and good support. It is a very good application to work with :)

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2022

Great app, good price and the support is awesome! I asked for a custom way to include the invoice in the order confirmation mail, and they made it for me.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2022

This is a great App, I love the way I am able to customize the Templates provided also everything work as promised. The invoices were sent immediately when orders were made and they give your store a very professional look. I would love to recommend this App to any Store.

Store

Dixee's

Using app

8 months

Total reviews

9

Average rating

4.6

5 / 5 Share

Jan. 24, 2022

great app with fast service . l ask everyone to try this amazing app . special thanks from laveta.nl companies to the owner of this app

Store

laveta

Using app

6 months

Total reviews

2

Average rating

5.0