All reviews

Rating Breakdown

  • 5
    95% (107 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 21, 2024

Excellent customer support.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

This app is great and easy to use, beautiful presentation for printing out order slips from the buyers and provides all details of the order.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2024

Very responsive customer service. Useful freeplan, decent customisation of invoices.

Using app

6 months

Total reviews

2

Average rating

3.5

5 / 5 Share

Jan. 25, 2024

Wie immer alles perfekt! Schon zum 2. Mal wurde ich sofort unterstützt und alles dran gesetzt mir zu helfen! Ich bin dankbar und kann Euch nur jeden empfehlen! Vielen lieben Dank

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

very nice!good app!

Store

SUNNEX

Using app

7 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 17, 2024

Unfortunately, 1 star. It was for free with limited functionality then they decided to limit also invoices. This is not fair, we started to use it because it was free then you changed it. It would stay at least for your old merchants.

Using app

8 months

Total reviews

10

Average rating

3.3

Developer Reply

I hope this message finds you well. I would like to sincerely apologize for the less than satisfactory experience you had so far. Your feedback is invaluable to us, and I want to assure you that we take it very seriously. I am truly sorry for any inconvenience or frustration you may have experienced, and we are committed to addressing and resolving the issues you faced promptly. Our goal is to ensure that every customer receives the high-quality service they deserve. We have just sent you an email and ready to offer you a proper solution for your business.

1 / 5 Share

Jan. 12, 2024

Using app

Over 1 year

Total reviews

3

Average rating

2.3

Developer Reply

We appreciate your feedback and I'm sorry to hear that you've had a less than satisfactory experience with Invoice Wizard. Our goal is to provide a seamless and effective solution for our users, and it's disheartening to learn that we fell short of your expectations. We take your concerns seriously and would love the opportunity to understand more about the issues you encountered and how we can improve. Could you please share a few paragraph of text instead of sharing a blank message?

5 / 5 Share

Dec. 27, 2023

Excellent functionality, easy to use, and in more than 2.5 years of daily use there has not been a single downtime. The one interaction we have had with the technical support team was great, with response times that seemed more like real-time chat than email exchange. One of the easiest 5 star apps to recommend.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

I want to send a BIG THANK YOU to the developers of this app. I had no idea how badly I needed this tool for when my customers require printed invoices. Shopify's automated PDF invoices are a nightmare and don't even include the basic information that is required to be on printed invoices. This app allows me to save time and makes my invoices look more pro. The fact that it's free is mind-blowing.

Using app

About 18 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

This is a good app for your store and it is FREE. It is easy to use and save time . I think It should add social media link address and not just logo. That would be great so the customers can see the link address of the seller. Some customers want a printed invoice and the social media logo cannot be clicked. But, other than that it is 10/10.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

We have been using this application since we started our Shopify account, I tried many applications but no one was as good as a wizard. Even their free service is brilliant, and the most wonderful experience for me there Customer care service. Especially the person Russell who is very helpful in easing our confusions related to there application.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

This is a fantastic app, cannot believe that it is free. Sure there are other alternatives but must of them need the app owner to complete some JSON coding which can take days to complete. This one works straight up and no coding required, just select the template and customise the look and feel but otherwise you hit the ground running.

Using app

1 day

Total reviews

4

Average rating

3.5

5 / 5 Share

Oct. 27, 2023

I think this APP is unparalleled, it fully meets my needs, and the most important thing is: it is free.

Using app

About 6 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 24, 2023

Compliant and efficient invoicing system. To top it off the support was great! Would highly recommend! Thanks for creating this free app!

Using app

12 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 23, 2023

All the features I was looking for and more!

Store

Poethan

Using app

8 minutes

Total reviews

6

Average rating

4.2

5 / 5 Share

Sept. 21, 2023

I found an amazing invoice app that is completely free. All the options and features that I need are available in this app, and the templates are easy to edit. This app is really good and it's free of cost. I have a suggestion, it would be great if they could add smaller templates for invoices, return, and credit notes that can be printed on a POS printer.

Using app

4 days

Total reviews

7

Average rating

4.7

2 / 5 Share

Sept. 18, 2023

Great and easy to use app with one fatal flaw. In order to actually use the packing slip template you spent an hour customizing, you have to open this app and manually select every order again and then print them. This is VERY annoying and tedious as you now no longer have the packing slip and shipping label attached to each other nor can you just click the same button and be done. You have to manually do it all and waste several minutes every time you print orders. Would be a 5-star app and work fantastic if you could copy the HTML/CSS from the customized packing slip and paste it into the native shopify packing slip box so it all worked seamlessly.

Using app

22 days

Total reviews

1

Average rating

2.0

Developer Reply

Hi there, We are truly disheartened to learn about your dissatisfaction with our app and extend our sincerest apologies for any inconvenience you may have encountered. We realize how frustrating it can be, especially when expectations are not met, but it appears there has been a misunderstanding. The feature you referenced in your 2-star review is, unfortunately, not a functionality that our app promotes or provides. Shopify's template collection has its own limitations regarding data variables, prompting us to develop our app to grant more versatile options for Shopify users. We have never advertised our app as having templates for Shopify's native template collection, so it's very sad to receive a low rating for a feature we do not even offer. Regardless of this review, our app does possess the capability to handle invoices and packing slips in bulk, eliminating the need to print your orders individually. We are always keen to understand your needs and concerns better. We encourage you to respond to our message so we can assist you more effectively. Warm regards, Bob --

5 / 5 Share

Sept. 18, 2023

Very, very nice. For a free product, it brings all the things that you need to make a proper packing clip and an invoice. You can also manually edit each invoice to make your own number. It is a very good deal between manual excel sheet and paid service

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

The invoices look great and the fact that their free product is as good or better than the paid options is incredible. It's ridiculous that Shopify doesn't already have this baked in for free with how expensive their platform is but I am glad Wizard Labs has solved this problem.

Using app

5 months

Total reviews

6

Average rating

4.0

5 / 5 Share

Aug. 18, 2023

Very easy to use and solved my problem quickly. I am very impressed that it is still free. I will continue to use it in my business

Using app

About 1 hour

Total reviews

5

Average rating

5.0