Wizard Labs: Invoice Wizard
Invoice Wizard - Shopify Invoicing App
Rating
4.7
feedback
113
chart
#540
All reviews
Rating Breakdown
May 28, 2024
Very bad app. Do not recommend it to any one!!!
Hi, thank you for your feedback on our application. However, we feel that this rating may not be fair. We would appreciate it if you could provide more details about your dissatisfaction. Since you installed our app, we have promptly addressed all your support requests. If you have any additional requests or concerns, please let us know, and we will do our best to meet your needs.
Jan. 17, 2024
Unfortunately, 1 star. It was for free with limited functionality then they decided to limit also invoices. This is not fair, we started to use it because it was free then you changed it. It would stay at least for your old merchants.
I hope this message finds you well. I would like to sincerely apologize for the less than satisfactory experience you had so far. Your feedback is invaluable to us, and I want to assure you that we take it very seriously. I am truly sorry for any inconvenience or frustration you may have experienced, and we are committed to addressing and resolving the issues you faced promptly. Our goal is to ensure that every customer receives the high-quality service they deserve. We have just sent you an email and ready to offer you a proper solution for your business.
Jan. 12, 2024
We appreciate your feedback and I'm sorry to hear that you've had a less than satisfactory experience with Invoice Wizard. Our goal is to provide a seamless and effective solution for our users, and it's disheartening to learn that we fell short of your expectations. We take your concerns seriously and would love the opportunity to understand more about the issues you encountered and how we can improve. Could you please share a few paragraph of text instead of sharing a blank message?
Nov. 16, 2021
No customer service, no help! Finally I decided to remove the app. Why post an app and no customr service??
We're sorry to hear you are having issues with our app. This is the first time we hear from you. I guess somehow your message could not be delivered. So sorry for our late reply, we usually reply to support tickets in a couple of hours. We'll do our best to help you. Could you please check your inbox again? We have just sent an email to you.