Invoicify ‑ Automatic Invoices
Send beautiful invoices automatically. Free plan available.
Rating
4.4
feedback
79
chart
#1,177
All reviews
Rating Breakdown
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May 7, 2024
Excellent customer service! We made a recommendation to changes in the App and they made them without fuss.
April 17, 2024
Amazing service! The team is so quick answering questions and offering help. And even helped me set up some custom changes to my invoices. So impressed!
Jan. 17, 2024
Mein Anliegen wurde so schnell bearbeitet, ich bin erstaunt. Sehr tolle App und der Kundenservice ist Grandios
Aug. 16, 2023
Your platform is down, and I'm left hanging with disrupted operations. What's going on? Your lack of communication is beyond frustrating.
Hello, Your two 1-star reviews are the first time we're hearing of your issues, as we did not receive any communication regarding the issue from you via our email address or our support system. As per our monitoring system as well as manual checks performed just now, all services are operating normally and we've not received any messages from other users regarding any issues. Can you please elaborate what exactly doesn't seem to work for you? We'd be happy to help you get it sorted out ASAP, but as of right now it looks like everything is OK on our end. We will also try to get in touch via the email addresses associated with your accounts. UPDATE on 08/18: We've checked both your stores again, and it seems that over 500 invoices have been processed on your behalf already this month. So it seems like everything is working normally. Please do reply to our emails so that we can figure out what exactly your issue is with our app, because everything looks fine on our end. Best regards, Louis @ Invoicify.me
Aug. 16, 2023
Dear Invoicify.me Support Team, I hope this message finds you well. I am writing to express my deep concern and frustration regarding the current unavailability of the Invoicify.me platform. As a long-standing user of your service, I rely heavily on it for seamless automated invoicing for my business operations. However, I have been unable to access the Invoicify.me application and website since this morning, leading to significant disruptions in my workflow. What is particularly troubling is the complete lack of communication and responsiveness from the Invoicify.me support team. Despite my attempts to reach out via email, I have not received any acknowledgment or assistance. This level of service is disappointing and not in line with the standards I expect from a service provider. This disruption has not only affected my ability to generate and send invoices on time but has also created a breakdown in communication with my clients. I am concerned that this situation might reflect poorly on my business, as my clients rely on timely and accurate invoicing. I kindly request that you prioritize the resolution of this issue and provide me with a clear timeline for when the Invoicify.me platform will be fully operational again. Additionally, I would appreciate an explanation for the cause of this disruption and the measures being taken to prevent similar incidents in the future. I want to emphasize the urgency of this matter and the impact it is having on my business operations. I trust that you will treat this issue with the seriousness it deserves and take immediate action to rectify it.
Hello, Your two 1-star reviews are the first time we're hearing of your issues, as we did not receive any communication regarding the issue from you via our email address or our support system. As per our monitoring system as well as manual checks performed just now, all services are operating normally and we've not received any messages from other users regarding any issues. Can you please elaborate what exactly doesn't seem to work for you? We'd be happy to help you get it sorted out ASAP, but as of right now it looks like everything is OK on our end. We will also try to get in touch via the email addresses associated with your accounts. UPDATE on 08/18: We've checked both your stores again, and it seems that over 500 invoices have been processed on your behalf already this month. So it seems like everything is working normally. Please do reply to our emails so that we can figure out what exactly your issue is with our app, because everything looks fine on our end. Best regards, Louis @ Invoicify.me
Nov. 10, 2022
This app simply just does not work. At all. Nothing. Wasted 20 minutes of my valuable time for a shit result.
Hi Ali, Just checked our monitoring and everything is working normally. The first synchronization might take some time, as explained during the setup. What exactly are you having issues with?
Aug. 1, 2022
Invoicify works and does exactly what it says it does. The support team is also A+. Highly recommend!
April 9, 2022
This is a wonderful app that creates a beautiful invoice for my customer to enclose with their product. They always respond quickly and are very helpful.
April 4, 2022
Incredibly slow loading times, doesn't find my orders. Cannot edit templates due to the page load and hasn't synced any of my orders so I can't even create one from scratch.
Hey there. Sorry to hear you've been having these issues. Loading times might be a bit slow while your store is getting synchronized, but we do show a notification about that during installation. As for the orders not being found, can you send us an email at [email protected] with the order numbers you were unable to find? Then we can check what the issue is and help you create your invoices.
Feb. 21, 2022
It looked very good, but I did not receive an email and the app was very slow in using and loading pages.
Hello there! Thanks for your review. By default, we do not send out invoice emails for new orders, as you might want to set the application up before it starts sending out anything. :-) Of course, it is always possible to enable the automatic sending of invoices, so an invoice will be created and sent out for any new orders instantly. As for the performance issue, our monitoring does not show any recent loading issue, perhaps there was an issue with your connection? If you would like to give us another chance, please send an email to [email protected] and we'll gladly help you with the setup.
Dec. 15, 2021
We have been using Invoicify for our invoices for about a year, it's been working really well. Whenever we need to make an adjustment their support team is helpful.
Nov. 3, 2021
Great app and fantastic support. I highly recommend adding invoicify to your store! Kevin Managing Partner OfficeDesk.com
Oct. 19, 2021
This app is awesome for sending invoices to customer, also user friendly. Looks professional. Had a minor issue - support were very helpful & friendly.
Jan. 19, 2021
I needed to send invoices WITH a purchase order number that I entered in the notes fields, and thanks to the awesome support of Invoicify, they were able to add in some code that allows me to email invoices with the PO number. BRAVO! highly recommended app!
Nov. 12, 2020
This app is really cool ! The feature to send automatically invoices to customers is Amazing. I save so much time.
Oct. 30, 2020
Amazing support and service- the problems solved quickly and easily. Will keep using for my Shopify
Oct. 14, 2020
Zeer goed geholpen via de live chat! Wordt gelijk vanavond aangepast. Super bedankt hiervoor! Top service