All reviews

Rating Breakdown

  • 5
    83% (68 ratings)
  • 4
    4% (3 ratings)
  • 3
    4% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    10% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 14, 2024

This apps allows us to be in control of how and when we send out invoices. The team is super quick in answering our support questions so that we can tailor this app to our needs. Thanks!

Using app

--

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 29, 2024

This app solved a problem for our store and has the flexibility to provide invoices either automatically or only on relevant sales. Support has been fast to respond and very helpful. Well done!!!

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2024

Very quick and easy to use! We love having Invoicify as an option for customers who need a formal invoice

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2024

Excellent customer service! We made a recommendation to changes in the App and they made them without fuss.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2024

Amazing service! The team is so quick answering questions and offering help. And even helped me set up some custom changes to my invoices. So impressed!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

Very happy with it!

Store

Baettig

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Mein Anliegen wurde so schnell bearbeitet, ich bin erstaunt. Sehr tolle App und der Kundenservice ist Grandios

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 13, 2024

Customer service for invoice customizations has been stellar!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

1 / 5 Share

Aug. 16, 2023

Your platform is down, and I'm left hanging with disrupted operations. What's going on? Your lack of communication is beyond frustrating.

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Hello, Your two 1-star reviews are the first time we're hearing of your issues, as we did not receive any communication regarding the issue from you via our email address or our support system. As per our monitoring system as well as manual checks performed just now, all services are operating normally and we've not received any messages from other users regarding any issues. Can you please elaborate what exactly doesn't seem to work for you? We'd be happy to help you get it sorted out ASAP, but as of right now it looks like everything is OK on our end. We will also try to get in touch via the email addresses associated with your accounts. UPDATE on 08/18: We've checked both your stores again, and it seems that over 500 invoices have been processed on your behalf already this month. So it seems like everything is working normally. Please do reply to our emails so that we can figure out what exactly your issue is with our app, because everything looks fine on our end. Best regards, Louis @ Invoicify.me

1 / 5 Share

Aug. 16, 2023

Dear Invoicify.me Support Team, I hope this message finds you well. I am writing to express my deep concern and frustration regarding the current unavailability of the Invoicify.me platform. As a long-standing user of your service, I rely heavily on it for seamless automated invoicing for my business operations. However, I have been unable to access the Invoicify.me application and website since this morning, leading to significant disruptions in my workflow. What is particularly troubling is the complete lack of communication and responsiveness from the Invoicify.me support team. Despite my attempts to reach out via email, I have not received any acknowledgment or assistance. This level of service is disappointing and not in line with the standards I expect from a service provider. This disruption has not only affected my ability to generate and send invoices on time but has also created a breakdown in communication with my clients. I am concerned that this situation might reflect poorly on my business, as my clients rely on timely and accurate invoicing. I kindly request that you prioritize the resolution of this issue and provide me with a clear timeline for when the Invoicify.me platform will be fully operational again. Additionally, I would appreciate an explanation for the cause of this disruption and the measures being taken to prevent similar incidents in the future. I want to emphasize the urgency of this matter and the impact it is having on my business operations. I trust that you will treat this issue with the seriousness it deserves and take immediate action to rectify it.

Using app

Over 2 years

Total reviews

4

Average rating

3.8

Developer Reply

Hello, Your two 1-star reviews are the first time we're hearing of your issues, as we did not receive any communication regarding the issue from you via our email address or our support system. As per our monitoring system as well as manual checks performed just now, all services are operating normally and we've not received any messages from other users regarding any issues. Can you please elaborate what exactly doesn't seem to work for you? We'd be happy to help you get it sorted out ASAP, but as of right now it looks like everything is OK on our end. We will also try to get in touch via the email addresses associated with your accounts. UPDATE on 08/18: We've checked both your stores again, and it seems that over 500 invoices have been processed on your behalf already this month. So it seems like everything is working normally. Please do reply to our emails so that we can figure out what exactly your issue is with our app, because everything looks fine on our end. Best regards, Louis @ Invoicify.me

1 / 5 Share

Nov. 10, 2022

This app simply just does not work. At all. Nothing. Wasted 20 minutes of my valuable time for a shit result.

Using app

22 minutes

Total reviews

3

Average rating

1.0

Developer Reply

Hi Ali, Just checked our monitoring and everything is working normally. The first synchronization might take some time, as explained during the setup. What exactly are you having issues with?

5 / 5 Share

Aug. 1, 2022

Invoicify works and does exactly what it says it does. The support team is also A+. Highly recommend!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2022

This is a wonderful app that creates a beautiful invoice for my customer to enclose with their product. They always respond quickly and are very helpful.

Using app

About 3 years

Total reviews

2

Average rating

5.0

1 / 5 Share

April 4, 2022

Incredibly slow loading times, doesn't find my orders. Cannot edit templates due to the page load and hasn't synced any of my orders so I can't even create one from scratch.

Using app

5 days

Total reviews

6

Average rating

4.2

Developer Reply

Hey there. Sorry to hear you've been having these issues. Loading times might be a bit slow while your store is getting synchronized, but we do show a notification about that during installation. As for the orders not being found, can you send us an email at [email protected] with the order numbers you were unable to find? Then we can check what the issue is and help you create your invoices.

3 / 5 Share

Feb. 21, 2022

It looked very good, but I did not receive an email and the app was very slow in using and loading pages.

Using app

17 minutes

Total reviews

7

Average rating

4.7

Developer Reply

Hello there! Thanks for your review. By default, we do not send out invoice emails for new orders, as you might want to set the application up before it starts sending out anything. :-) Of course, it is always possible to enable the automatic sending of invoices, so an invoice will be created and sent out for any new orders instantly. As for the performance issue, our monitoring does not show any recent loading issue, perhaps there was an issue with your connection? If you would like to give us another chance, please send an email to [email protected] and we'll gladly help you with the setup.

5 / 5 Share

Dec. 15, 2021

We have been using Invoicify for our invoices for about a year, it's been working really well. Whenever we need to make an adjustment their support team is helpful.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 3, 2021

Great app and fantastic support. I highly recommend adding invoicify to your store! Kevin Managing Partner OfficeDesk.com

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 19, 2021

This app is awesome for sending invoices to customer, also user friendly. Looks professional. Had a minor issue - support were very helpful & friendly.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2021

I needed to send invoices WITH a purchase order number that I entered in the notes fields, and thanks to the awesome support of Invoicify, they were able to add in some code that allows me to email invoices with the PO number. BRAVO! highly recommended app!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

This app is really cool ! The feature to send automatically invoices to customers is Amazing. I save so much time.

Using app

Over 2 years

Total reviews

1

Average rating

5.0