iPacky | Pick, Pack & Fulfill

Dec. 15, 2021

After using another very expensive app on Shopify to allow our team to scan and pick, I found iPacky and decided to make the jump. We are so thankful we did! The interface is easy to use, the scanning is fast, the orders automatically sync from Shopify into iPacky and now they offer the ability to assign Bin Locations to each product by either importing them or scanning the product and manually entering data. You can also sort your pick slips by SKU, Bin Location and other options. The support team in phenomenal! They answer questions in a very timely manner and have even implemented suggested changes we made to the app that they felt would be beneficial for all users. If you are looking for an affordable app that allows your team to scan and check products as they pick, definitely try iPacky! It's worth the money.

Dec. 15, 2021

Since we have started using this app, the human error of shipping the wrong goods got solved. Great app.

Dec. 10, 2021

Wij gebruiken Ipacky voor het afhandelen, scannen van producten van de order en maken van labels. Zijn er erg tevreden over, we maken zo geen fouten meer in het versturen van producten. We hebben een koppeling met sendcloud. David doet er alles aan om je te helpen. Hele goede klantenservice. Blij mee!

Nov. 17, 2021

Top customer service and expertise! Quick resolution on issues came up along the way! This app can really help mitigate human picking error during trial phase and now we decided go for it. Thank you David for being so patient answering every single question!

Oct. 29, 2021

Diese App erfüllt all die Kriterien die eine Fullfillment App haben sollte. Es ist unser Add-on für Sendcloud und ist einfach soo praktisch. Wir versenden seit ipacky fehlerfrei. Auch bei hohen Massen gibt es keine Fehler in den Paketen. Alles wird eingescannt und man kann von verschiedenen Packstation -zeitgleich- arbeiten. Der Custom Service David ist TOP und sofort erreichbar.

Sept. 30, 2021

Beautifully intuitive app with a lot of great features that fit a modern minded and well run warehouse. If you're thinking about and wanting to get serious about organization, eliminating waste, and creating a happy employee and customer experience, iPacky is THE app to use. I've looked around and this one addressed my needs perfectly. The developer has thought about the best practices for running an efficient operation and they are constantly improving the app to fit the needs of a Shopify + fulfillment store. The installation and setup is incredibly easy and documentation is very detailed. We were able to train staff quite fast. It's comparable to an Apple product - it just works once you turn it on. If you experience trouble or have questions about the product, the developer is quite responsive and friendly. I rarely post reviews for a paid app, but my experience with the product and service was quite amazing. I whole heartedly support this app and vouch for it's useful features. Thanks iPacky!

Sept. 21, 2021

The service has been 6 stars so far, cannot fault it at all and everytime i had an idea for an improvement that may help my business David took it seriously and always attended to it, within a week it was surely updated. Absolutely recommend this app as it has cut my error count by around 70% aswell as increasing picking time, have also gone paperless due to it which is another plus. I have always had any queries responded to within 1 business day. Brilliant!

July 22, 2021

I cannot say enough regarding the customer support provided with this app...it is above and beyond! Every request we had David was able to handle and support us. Makes fulfilling orders very easy and accurate...I highly recommend this app to anyone who handles fulfillment in house.

June 11, 2021

Ipacky really helps us minimizing packing orders. Especially the feature of virtual barcodes, orders tags helps us by optimize our processes. It's a great app which we really recommend. Especially the service from David is great!

March 28, 2021

Perfect for (almost) eliminating order picking errors. Good range of options to tweak for your setup. Virtual barcodes are a great way to ensure Kits and Multi-Packs include every item required. iPacky is much cheaper than some alternatives we explored which wanted a $500 setup fee.

March 28, 2021

Picking a lot of orders with multiple packers made us look for an easy, reliable and most of all, fast way of checking orders before shipping. We needed a solution to remove errors from our shipments and at the same time speed up the process instead of slowing it down with yet another task. iPacky solved all these issues for us and more. Not only providing us with a very fast way to make sure each order was packed correctly, but also an improvement of our workflow. Making our existing workflow better, faster and easier. Now we can also provide extra packing instructions depending on the product ordered, follow up with the right e-mails to clients, fulfill orders and even check or add the right shipping label. Finally, not only the app itself is impressive. Also the support we get. In our case we have unique order statuses to manage our shipping and automated labels. Of course these unique states were not known by Shopify or iPacky. With 1 support request a new function was added within 48 hours to make iPacky fit perfectly within our existing system. I can recommend this app 100% to anyone in need of managing packers and followup on picking control. Even if you have a unique way of handling orders or do it all on your own, iPacky can be your perfect fit. As an added bonus you also get statistics, showing how many orders need to be done, how long it is estimated to take, average picking time, overall and per packer, ... Just try it out, you will not regret it! A very happy user.

Jan. 12, 2021

We've tried a few other scanning apps... (some better than others), but they all seemed to miss certain features or functionality that we were after. Then we came across iPacky. It had more features than the others, but.... The thing we love the most is that the company's CEO David actually listens to his customers, and has implemented, or is in the process of implementing new features that we, and others have asked for. 100% best customer service we have had. Keep up the awesome work!

Jan. 3, 2021

I have been looking for app like this for the last five years. There are a couple of apps that do similar things, but each of them was missing a functionality or is not as effective. What we like is that when you scan, a picture of the item appears which is additional verification and help. It works very smoothly and has a lot of of preferences and settings that can customise how to use the app quite a lot. Also, we suggested a feature and 1 week later they had it done and ready to test it... great! We have installed it on all our storefronts. Highly recommended

Dec. 21, 2020

This is a great app which I totally recommand. It does exactly what I needed. We are now able to scan our orders so we wont have shipping errors any more. We tried 5 different apps and here are some reasons why we chose this one: - App is working on Desktop and ipad - One great function which we really like is that we can scan barcorde and/or SKU what is very useful for products with variants - We feel that this app is the clearest In the first step it was not possible to scan shipping labels but support was outstanding and they made it possible within hours. Thank you very much!

Dec. 20, 2020

Easy to use and nice interface with product images and description. Our pick and pack errors are now close to zero!

Dec. 7, 2020

Excellent app, does exactly what it sets out to do at a better price point then its competitors. Supported by a fantastic team that takes the time to listen to their customers and improved the app based on customer requirements. Highly recommended.