Jebbit: Quizzes That Convert
Personalize product recommendation quizzes, no code required.
Rating
4.5
feedback
61
chart
#1,376
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
11%
-
Less than a month
33%
-
Less than a year
46%
-
More than a year
7%
Reviews Summary
Jebbit, the Shopify App, has received a mix of positive and negative reviews from users. On the positive side, many users appreciate the excellent customer service provided by the Jebbit team, with specific mentions of helpful and responsive support representatives like Saumya, Yaya, Adrian, and Maryetta. Users have highlighted the personalized assistance they received, including video tutorials and one-on-one calls to resolve issues. The app itself is praised for its user-friendly interface, customizable features, and the ability to create engaging quizzes that enhance the customer experience. Additionally, users have mentioned that Jebbit's support team goes above and beyond to ensure customer success, offering detailed guidance and quick solutions to any problems. On the negative side, some users have expressed concerns about the app's pricing, with a few mentioning that the cost did not align with the value they received. There were also mentions of issues with the app's functionality, such as difficulty in changing text and limitations in the quiz tool's impact on conversion rates. Despite these drawbacks, the majority of reviews emphasize the outstanding customer service and the app's effectiveness in creating interactive quizzes for businesses.
Highlights
Review RSS Feed
All reviews
Jan. 14, 2026
We've had a great experience working with Jebbit overall. The interface takes some getting used to in our experience, but once you get the hang of it it really is a great tool. Any issue we've encountered, we've received great help from Saumya and the team and they've been a huge help in navigating the app. Thanks for all your help!
Sept. 25, 2025
L'application est vraiment nul ça fait que beuguer je ne peux pas changer de texte bref il faut revoir l'ergonomie de votre application
Jan. 30, 2025
I was using Typeform but the features I needed (like a button) were locked behind an inaccessible paywall. I am so pleased with Jebbit—it does everything I need it to while being aesthetically pleasing and free, to boot. Really glad I found it. It improves the image of my business. Also, support is amazing. They sent along a whole video tutorial for me. Very helpful as a visual learner.
Dec. 8, 2023
Our engagement with Jebbit, regrettably, culminates in a 2-star rating, reflecting a journey marked by unmet expectations and inflexible service. Initially, we were drawn to Jebbit for its quiz tool functionality. Although it operated well, the value it added did not align with its high cost, especially considering the lack of significant impact on our conversion rates—a key selling point. Compounding our dissatisfaction was the pricing issue. When we were offered a discounted rate upon expressing our intent to leave, it raised concerns about the fairness of our initial pricing. The final straw, however, was Jebbit's response to our feedback and consideration of other options. Instead of demonstrating flexibility and understanding, Jebbit chose to quickly terminate access to our quizzes. This abrupt action during a critical decision-making phase felt counterintuitive and only solidified our decision to move on. In summary, while Jebbit's quiz tool is functional, the overall experience was marred by high costs and a lack of flexibility. Our recommendation to others in search of a quiz application is to seek options that offer both operational excellence and customer-centric flexibility. Avoid rigid long-term contracts and prioritize solutions that genuinely enhance your sales experience and website engagement without feeling bound to unsatisfactory service.
Hi there, Thanks so much for writing in and our apologies that your experience did not elicit 5 stars. Unfortunately your customer success manager was not able to establish the connection with you that provides the best opportunities for recommendations and optimizations to help you meet your goals. We would be more than happy to revisit and open these conversations back up should you be interested in the future. We completely understand your need to find a solution that better fits your business. We always strive to make sure that our customers are satisfied and work to find solutions when something is not working. We are sincerely sorry that you are walking away having not felt that. We wish you nothing but success with your business in the future!
July 4, 2023
Encountered a few issues, and Yaya and the customer service team were so helpful. They even organised to call me, so that we could walk through the issues I was having together and solve them. Thanks so much for the help!
Thank you for your review! Cannot wait to see the ROI form your quiz!
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