Jebbit: Quizzes That Convert
Jebbit: Supercharge Your Shopify Store with Quizzes
Rating
4.4
feedback
61
chart
#1,300
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
11%
-
Less than a month
33%
-
Less than a year
46%
-
More than a year
5%
Reviews Summary
The reviews for the Jebbit Shopify App are overwhelmingly positive, highlighting the exceptional customer service and support provided by the team. Users appreciate the ease of use of the app, the variety of features available, and the personalized assistance they receive when facing issues or needing guidance. Many users mention specific support team members like Yaya, Adrian, and Maryetta who went above and beyond to help them with setting up quizzes, troubleshooting, and providing tutorials. The app is praised for its functionality in creating engaging quizzes that lead to increased conversions and improved customer engagement. However, there are a few reviews that mention limitations in the software's functionality and pricing concerns.
Highlights
Review RSS Feed
All reviews
Sept. 25, 2025
L'application est vraiment nul ça fait que beuguer je ne peux pas changer de texte bref il faut revoir l'ergonomie de votre application
Jan. 30, 2025
I was using Typeform but the features I needed (like a button) were locked behind an inaccessible paywall. I am so pleased with Jebbit—it does everything I need it to while being aesthetically pleasing and free, to boot. Really glad I found it. It improves the image of my business. Also, support is amazing. They sent along a whole video tutorial for me. Very helpful as a visual learner.
Dec. 8, 2023
Our engagement with Jebbit, regrettably, culminates in a 2-star rating, reflecting a journey marked by unmet expectations and inflexible service. Initially, we were drawn to Jebbit for its quiz tool functionality. Although it operated well, the value it added did not align with its high cost, especially considering the lack of significant impact on our conversion rates—a key selling point. Compounding our dissatisfaction was the pricing issue. When we were offered a discounted rate upon expressing our intent to leave, it raised concerns about the fairness of our initial pricing. The final straw, however, was Jebbit's response to our feedback and consideration of other options. Instead of demonstrating flexibility and understanding, Jebbit chose to quickly terminate access to our quizzes. This abrupt action during a critical decision-making phase felt counterintuitive and only solidified our decision to move on. In summary, while Jebbit's quiz tool is functional, the overall experience was marred by high costs and a lack of flexibility. Our recommendation to others in search of a quiz application is to seek options that offer both operational excellence and customer-centric flexibility. Avoid rigid long-term contracts and prioritize solutions that genuinely enhance your sales experience and website engagement without feeling bound to unsatisfactory service.
Hi there, Thanks so much for writing in and our apologies that your experience did not elicit 5 stars. Unfortunately your customer success manager was not able to establish the connection with you that provides the best opportunities for recommendations and optimizations to help you meet your goals. We would be more than happy to revisit and open these conversations back up should you be interested in the future. We completely understand your need to find a solution that better fits your business. We always strive to make sure that our customers are satisfied and work to find solutions when something is not working. We are sincerely sorry that you are walking away having not felt that. We wish you nothing but success with your business in the future!
July 4, 2023
Encountered a few issues, and Yaya and the customer service team were so helpful. They even organised to call me, so that we could walk through the issues I was having together and solve them. Thanks so much for the help!
Thank you for your review! Cannot wait to see the ROI form your quiz!
May 26, 2023
Amazing support! Always super helpful and quick to respond to my (hundred) questions. Would recommend them to anyone.
Thank you for writing in! The Jebbit support team really is world class - happy to help whenever you need!
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