All reviews

Rating Breakdown

  • 5
    91% (80 ratings)
  • 4
    5% (4 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (2 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 4, 2023

Encountered a few issues, and Yaya and the customer service team were so helpful. They even organised to call me, so that we could walk through the issues I was having together and solve them. Thanks so much for the help!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Cannot wait to see the ROI form your quiz!

5 / 5 Share

May 26, 2023

Amazing support! Always super helpful and quick to respond to my (hundred) questions. Would recommend them to anyone.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for writing in! The Jebbit support team really is world class - happy to help whenever you need!

5 / 5 Share

May 18, 2023

Jebbit support is top notch. Adrian was very quick to respond and made the support experience personal. Right on the fly, she created a how-to video for me, personally, to assist me in navigating around the issues I was having. Support is definitely set apart from others I've seen!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We are so glad to have you in the Jebbit ecosystem!

5 / 5 Share

April 24, 2023

Amazing support. Helped me even when I had to translate into a new language. Would recommend to anyone.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your support!

5 / 5 Share

April 14, 2023

Love this app. But more importantly the service is amazing. I was having an issue and Yaya responded and got it fixed for me right away!

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your support!

5 / 5 Share

March 31, 2023

The Jebbit support team is incredibly helpful and dedicated to providing exceptional customer service. With their extensive knowledge, they consistently go above and beyond to address any questions or concerns that users may have.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! So happy to have you part of the Jebbit family!

5 / 5 Share

March 29, 2023

Jebbit's customer service is excellent! Their response time is minimal and quick. They understand the situation and provide the best and easiest solution. They would provide a video, a step-by-step guide if need be which I think is incredible. Great work!

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review!

5 / 5 Share

March 27, 2023

Adrian and Kelsey have been very helpful with onboarding our brand to Jebbit. They spent 1:1 time with me to help make adjustments to our current quizzes and walked me through the process step by step. Great support!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your support!

5 / 5 Share

March 15, 2023

Awesome customer service, helped me solve my problems when I was attempting to intergrade the product list from my e-commerce site.

Using app

About 8 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 14, 2023

Maryetta has been an absolute lifesaver during the entire quiz-building process. She was always available to hop on a call to work through any questions or issues I was facing as a new Jebbit user. We launched a new product shortly after launching our first quiz and she helped me plan ahead during the initial build to make it a smooth transition to the updated quiz. Skincare is such a personal recommendation and we were able to nail down the quiz to give the best possible recommendation to our customers. Jebbit quiz look & feel makes for an easy user experience for both our customers taking the quiz and for us to update as changes are needed. The reporting dashboard is straightforward, user-friendly, and has all the information you would need.

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review Glow Recipe team! We love hearing that you were able to utilize your quiz alongside a product launch! Thanks for being part of the Jebbit family.

5 / 5 Share

March 6, 2023

Adrian helped me out with outcomes not adding to cart and she stayed with me until we got it figured out! She did some workarounds and eventually got it to work! Quick and helpful customer service :)

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 3, 2023

Thanks to jebbit, I created a quizz very easily and the support have been very helpful. The experience of creating a quizz is amazing with this app !

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 13, 2023

Great quizzes and amazing customer support. Maggie was super responsive and helpful, making quick edits to our quiz to help us out. Would recommend 100%!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 5, 2023

So far I have been enjoying this platform. I have a few things to work out before I publish my first Quiz but Maggie has been incredibly helpful. 10/10 for support!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2023

I had a bad experience with Octane AI - The support team was bad, they hiked their prices and they started sending disingenuous emails which, frankly, was the last straw. In comparison, the Jebbit support team so far has been top notch and their quiz builder seems to have all the functionality Octane did, if not more. Looking forward to getting more stuck in with this app!

Store

Cancha

Using app

10 months

Total reviews

7

Average rating

4.7

5 / 5 Share

Feb. 2, 2023

this platform is very easy to use. If you do need support they are very quick to contact and can resolve issues quick. Adrian is amazing she is so sweet and fixes any issues that I have. (which really isn't much or anything serious) She also hopped on a quick call for me to make sure my inquiry gets answered. 10/10 for her!

Using app

7 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 12, 2023

I'm loving the experience and it has been so fun and productive. The app is truly amazing with a ton of features and a very friendly and customizable interface, Jebbit really stands out from the others. The team behind are incredibly helpful and available, always providing guidance for our project. Thank you to all the Jebbit team can't wait to continue building :)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2023

Yaya was incredibly helpful with an issue with my quiz placement I had a couple of days ago. She wasn't sure she could help me, but by the end of the day, she found the information I needed. She stuck with it when my Shopify expert could not help and Shopify support told me to hire an expert. Everyone gave up except Yaya. Thank you!

Store

IBS/W

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

Yaya was a tremendous help. We were having trouble understanding just what to do to get up and running. She was patient and very knowledgeable.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

Friendly support, making quizzes is fun and even more fun to see promising results. Clear and in depth reporting.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Love that you are seeing value and starting to dive into reporting and analytics! This information is super valuable as you plan future quizzes and campaigns. As always, reach out if you need any help brainstorming! Welcome to the Jebbit family.