All reviews

Rating Breakdown

  • 5
    91% (80 ratings)
  • 4
    5% (4 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (2 ratings)
  • 1
    1% (1 ratings)
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2 / 5 Share

Nov. 9, 2021

Good app but You can only have ONE LIVE QUIZ! Or You have to contact them for enterprise plan $500+/month that's insane

Store

Aaris

Using app

3 months

Total reviews

1

Average rating

2.0

Developer Reply

Hi there! Thank you for your feedback! We are constantly working to improve our app and we now offer unlimited live quizzes on our free, starter ($49), and essentials ($249) plans.

5 / 5 Share

Oct. 29, 2021

We are still learning to implement this app so I can't speak to its effectiveness in actual use. We have started setting up our first workflow and Jebbit's support team has been incredible. Helpful, prompt, clear and courteous. I couldn't be more pleased so far.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

This is an incredible App! It managed to meet my needs outside of the standard quiz App that none of the other Apps were able to do. Someone as technically challenged as me was able to create something so beautiful and clean that it looked like a developer had done it. The customer service is amazing, and helped me find my way very quickly. It is extremely useful and easy to navigate. Definitely worth it. I came for the free plan and actual found it worth investing in.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Wowza! We are PUMPED to hear you found the app easy-to-navigate, the quizzes beautiful, and the customer success amazing. We are over the moon reading this and I've already shared with our team, all of who are ecstatic. Thank you for taking the time to share you experience and if you ever need anything, please feel free to reach out! - Mike Kilcullen, Director of Growth

5 / 5 Share

Oct. 1, 2021

We're about 90 days into 2 quiz's with Jebbit and the returns have been a great assets for our business. We are in a confusing category and helping shoppers start looking at the product options most relevant to them is critical. In the first 30 days after we launched, our product recommender quiz on our homepage we saw that everyone who participated spent more time, bounced less and converted at a higher rate after answering just a few questions about their life and needs. Our second quiz is sent to email marketing database segments in order to gather more first party data around members lifestyle and needs which helps us turn around and improve our communication, personalization and acquisition activity in multiple channels. Ours Shopify app connection helps simplify our feed updates and lock together these 2 key elements of our digital marketing stack. Jebbit's feed based quiz also vastly simplifies the setup and management of our quiz expereinces.

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wow—we LOVE to hear that we're helping your shoppers navigate to the best-match products (with awesome results) *and* help with segmentation of those shoppers for better email marketing! Talk about using Jebbit for EXACTLY what we built it for. I can't wait to share this feedback with our team—this might be the best validation we've seen from a Shopify store so far! Thanks so much for the review and happy Jebbiting! - Mike, Director of Growth at Jebbit

5 / 5 Share

Sept. 17, 2021

Within two weeks, I grew my email list by 100 subscribers with this Jebbit quiz. Plus, we are making sales from the quiz product recommendations. Highly recommend.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Woah! Thank you so much for the awesome review. We love to hear from stores like yours that use the quizzes to capture emails *and* increase sales at the same time—that's exactly why we built this app for Shopify! Thanks again for taking the time to leave a nice review!

5 / 5 Share

July 26, 2021

We used this app to give us some valuable insight on new product development via a quiz. Uptake was so high that we intend to feature a Jebbit quiz (which product is right for me?) permanently on our website. Joe and the team have been great to deal with.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Wow! Thank you such much for the great feedback on Jebbit as well as our team (Joe is a treasure and we're very lucky have him). Excited to hear uptake is high and that Jebbit will have a permanent place on your website—let us know if there's anything further you need or that we can help with, we'd be more than happy to do so!

4 / 5 Share

July 19, 2021

I use Jebbit for a hormone imbalance quiz to include on Wynk Nutrition's website. I love that it allows me to make simple yet important design edits, even with the free version! The GIFs really took our quiz to the next level, and I'm stoked to see how it performs. I did have an issue with the final "outcomes" section. Our Shopify product wasn't connecting for some reason, but I messaged their support team through chat and someone got back to me in 10 minutes. This was amazing as it was 12:30am my time when I reached out for support! They were able to connect it for me on their end, and they were super helpful and responsive. I am looking forward to using Jebbit for our next supplement product!

Store

Wynk Nu

Using app

4 months

Total reviews

2

Average rating

4.0

Developer Reply

Hi Wynk team! Just wanted to reply with a huge thank you for taking the time to review us (and write some very kind words about your experience). We take customer feedback to heart, and it helps us continue to improve and work toward our mission of being the #1 quiz app and customer success team in the Shopify marketplace. We were able to fully fix the connection issue as well—so thank you for bringing to our attention. If you need anything in the future, please feel free to reach out directly and we'll ensure you're taken care of! - Mike Kilcullen, Director of Growth Marketing ([email protected])

5 / 5 Share

July 14, 2021

I used this app to help my customers make purchase decisions. I've enjoyed the webinars they have put together. Easy-to-set-up.

Using app

Over 1 year

Total reviews

10

Average rating

4.9

Developer Reply

Thank you so much for the feedback! We're thrilled to hear our app is helping your customers make purchase decisions (and hopefully increasing your sales + reducing returns by matching them to the right products). We'll keep the webinars up, and please feel free to reach out if you ever need any help from our team!

5 / 5 Share

June 29, 2021

I love this app! The customer service is amazing! Suggested response time is 24 hours, I got a reply in less than 3. The young lady helped me with editing and was willing to assist all my needs! Extremely helpful and easy to navigate. Definitely worth it.

Store

urvault

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow—we're at a loss for words... what incredible feedback on the app and kind words for our customer support! We've shared this review internally with our team and customer support rep (Saumya) to make sure we spread the recognition for a job well done. Thanks so much for reviewing, and please know we'll continue to be here for anything you need moving forward!

5 / 5 Share

June 28, 2021

We used this app to create personality quizzes where the end result came with product recommendations - our email subscriber list has tripled in less than a week thanks to Jebbit. Everyone I talked to on their support team has also been super helpful and friendly.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Love to hear that you were able to triple your email subscriber list in under one week—that's what we like to hear! Thank you for the great feedback and if you need anything at all, we're always here and ready to help! P.S. Your store and products are ridiculously cool!

4 / 5 Share

June 28, 2021

I used this app to help me steer clients to particular products that best suit them and eliminate them from booking products which would not work. Its a bit clunky, and not very customisable, but with the right amount of patience you can create some great functionality in your website for next to nothing. (or completely free with the basic plan).

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hey MoveAll Team! Thanks so much for the honest feedback. It's awesome to hear you were able to create some great functionality without having to break the bank (or spend anything at all using our free plan). We've shared this review with our product team, and will look for ways to improve the smoothness of our UI/UX. Appreciate your transparency and if you ever need anything, just let us know and we'd be happy to help!

5 / 5 Share

June 23, 2021

Very useful for us so far, helpful and fast assistance when needed. We are launching our new hot sauce finder feature this week and are excited to see how it performs.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Wow! It's hard to continue our excitement about working with a team and product as awesome as you guys! Thanks so much for the great feedback and we look forward to powering all the new and spicy Heatonist experiences to come!

5 / 5 Share

June 22, 2021

I used this App to create two different formats of quizzes for gifting and homepage movement. It was easy to use, intuitive, and fun! Once I got the hang of it, it took no time at all to create multiple options. Would definitely recommend :)

Store

ANACT

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the awesome review! We're pumped to hear you found it easy to use, intuitive and fun. If you have any questions or need anything else, just let us know—we're more than happy to help!

1 / 5 Share

June 15, 2021

I downloaded this app to create a product recommendation quiz. The app didn't connect to my Shopify store; therefore I was not able to upload my products from the site catalogue. I contacted customer service and I was advised there was a bug that is preventing my Shopify store from connecting to my jebbit account. I was asked to delete and re-install the app several times with no luck at all. I am permanently deleting the app.

Using app

5 days

Total reviews

2

Average rating

2.5

Developer Reply

Hi, Odoraa Team—we're so sorry you experienced issues connecting your store to the Shopify app. I spoke with our customer support team and they confirmed we made a mistake in asking you to re-install more than once (each time we asked after that, we had sincerely thought the bug had been fixed). We should have avoided attempting to confirm the bug fix during the connection process and instead, manually connected your store—a process we will firmly adhere to with all Shopify customers from here on out. Again, our sincerest apologies, and if you're ever interested in giving us another try, we'd love to provide you with much better, one-on-one experience—just reach out to me directly at [email protected] (Mike Kilcullen, Director of Growth Marketing).

5 / 5 Share

June 7, 2021

Very helpful customer support. The app itself is extremely user friendly and powerful. Helped us build a very specific flow.

Using app

7 months

Total reviews

11

Average rating

4.6

Developer Reply

Thank you so much for the awesome feedback! Love hearing that you found our customer support to be very helpful, and that the app was able help you build a powerful and specific flow with ease—so awesome!

5 / 5 Share

May 19, 2021

Awesome App. Very helpful and quick customer service. I would refer this app to any of my business partners.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the awesome feedback! Being quick and helpful is exactly what our customer service team aims for, so they'll be super excited to hear that! If anything else comes up, just let us know. Cheers!

5 / 5 Share

May 7, 2021

I used this app to make a really nice looking quiz, it was easy to do and looked professional. On the occasions where I struggled and needed help, I used the online chat to ask questions, where I had very quick and helpful replies from a friendly person. I very much recommend Jebbit, I'm glad I chose it over some other quiz platforms I was considering!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Wow! Thank you so much for the kind words and review! Pumped to hear you found Jebbit to be good-looking, easy-to-use, and professional—those are three big boxes we're laser-focused on checking for all of our Shopify users. If there's anything else you need (or any questions you have), just let us know! :)

5 / 5 Share

April 27, 2021

We started using this app to help us build sales, better understand our customers and build out marketing segments. Additionally, we had some difficulties with the platform and Maryetta was able to help so swiftly it was some of the best customer service I've received. Also Trevor was so helpful in reaching out to help me learn more about Jebbit's abilities and how we can best leverage the platform for our business.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the awesome feedback! We're thrilled to hear Maryetta was able to quickly and successfully help you resolve your initial problems, and that Trevor was there to help take things to the next level and help you get the most out of Jebbit! Customer success is a huge focus for us as we continue to develop the app. If there's anything else you need, just let us know :)

5 / 5 Share

April 9, 2021

Jebbit has been a great experience thus far. I was interested in integrating a style quiz for my apparel brand, De Vransy Apparel, and I finally decided to use Jebbit for this. Maryetta and the team were quite helpful and they answered all of my questions. I also suggested that they should add phone/text messaging opt-ins and they added them within TWO hours. I was pleasantly surprised. I love the app so far on my website, DeVransyApparel.com. Thank you so much!

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the great review (isn't Maryetta the best? :-) ). We can't wait to see how your quiz performs!!

5 / 5 Share

June 23, 2021

We had a few initial issues around integration that Tom and his team have worked hard to adress. The end result is great and we're all up and running sweetly. Service has been attentive and top notch. Many thanks !

Using app

Over 1 year

Total reviews

9

Average rating

4.2

Developer Reply

Thrilled we were able to work with you and Swift Fly Fishing Company to achieve a great end result! Thank you for giving us the opportunity and we look forward to watching Swift crush it moving forward!