Josh Kirby Art Official review for JetPrint: Print On Demand
Dec. 4, 2023
Sorry to say but they're terrible. Placed a test order on November 14th, it's now December 4th and it's not fulfilled yet. Hit up support, never heard back. Never going to make a customer wait this long, absolutely terrible company. Never using them again.
Hey, We apologize for the inconvenience and frustration caused by the delay in receiving your order. After investigating this matter, we would like to clarify that payment for your order was made on November 16th (UTC+8). On November 23rd (UTC+8), we successfully submitted your order to the carrier. Due to carrier delays, orders began shipping on November 25th (UTC+8), and tracking numbers were updated simultaneously. Unfortunately, the carrier has informed us that the a small number of orders is causing delays in tracking number updates. We apologize for any confusion this may have caused. As of now, your order has been delivered. We understand the frustration this delay causes and appreciate your patience and understanding during this time. Sincerely, JetPrint Team
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