JetPrint: Print On Demand
Create and Sell High-Margin Products with Print On Demand
Rating
3.1
feedback
96
chart
#2,296
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
1%
-
Less than a month
28%
-
Less than a year
46%
-
More than a year
19%
Reviews Summary
The reviews for the Shopify App are a mix of positive and negative feedback. Positive aspects include the ease of designing and publishing products, the variety of products offered, and the quality of the print-on-demand services. Customers appreciate the user-friendly interface, the ability to customize designs, and the responsiveness of the customer service team. However, there are also negative comments about issues such as poor quality control, bugs in the app, slow customer service response times, lack of design features like saving works in progress, and delivery delays. Some users experienced problems with color accuracy, design alignment, and order fulfillment.
Highlights
Review RSS Feed
All reviews
April 27, 2026
OMG!! I was so excited to find this app only to be sorely disappointed. Printify is so easy compare to this. But this app has all the boots I have been looking for but it's so hard to maneuver. Too bad. I'm out.
April 12, 2026
Do NOT waste your time or money! I designed and ordered 2 products; a tumbler and a licence plate frame. The drink hole for the tumbler wasn't lined up properly to be 90 degrees to where you would hold it, more like 45 degrees. Customer support argued with me, yes argued, to say that the holes are randomly placed and beyond their control. I didn't list the product. I listed and promoted the licence plate frame but after selling just one, it went out of stock. The same customer service told me to change my store settings to allow selling out of stock items as it is always in stock. Based on past reviews, this seems to be a recurring issue. If the item is in stock, then list it as in stock; it's really not that hard. I demand a higher standard for my customers. Knowingly selling non-centred items or items that are out of stock while customers wait for an undetermined length of time is not acceptable. These are sub-par business standards and I will not tolerate them. Jet print lost significant business from us and I encourage my fellow business owners to reconsider doing business with them as well.
April 13, 2026
Just a heads up for anyone planning to use PayPal to pay for orders. Despite the note above saying “it works with PayPal”, that is no longer accurate. PayPal was removed as a payment option over 4 months ago and has not been reinstated. We have followed this up every month since it was removed and have consistently been told that there has been no update from the finance department. After 4 months, that response is difficult to accept. Either it is being worked on(to reinstate), or it is not. It should not take this long to confirm something so straightforward. PayPal had been available for years, so its removal without notice, combined with the lack of a clear answer on if or when it will return, leads to one obvious conclusion (which has been denied by JetPrint). Lastly, beware of their “express” shipping. It is not the full express model used by most. For US orders, a local Chinese carrier will ship it from China to Canada (slowly). Where it will be handed over to Fedex. This often takes longer than Yun Express which goes direct to the US and costs 3-4 times less than Fedex.
March 5, 2026
Tumblers it would be nice if the design could face the front of the tumblers
Dec. 3, 2025
Not happy with the quality of the garment. Poor QC before sending out item. Their Customer service is not taking ownership of the poor quality.
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