JetPrint: Print On Demand
Create and Sell High-Margin Products with Print On Demand
Rating
3.5
feedback
97
chart
#2,182
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
1%
-
Less than a month
28%
-
Less than a year
45%
-
More than a year
19%
Reviews Summary
The reviews for the Shopify App are a mix of positive and negative feedback. Positive aspects include the ease of designing and publishing products, the variety of products offered, and the quality of the print-on-demand services. Customers appreciate the user-friendly interface, the ability to customize designs, and the responsiveness of the customer service team. However, there are also negative comments about issues such as poor quality control, bugs in the app, slow customer service response times, lack of design features like saving works in progress, and delivery delays. Some users experienced problems with color accuracy, design alignment, and order fulfillment.
Highlights
Review RSS Feed
All reviews
April 9, 2026
Just a heads up for anyone planning to use PayPal to pay for orders. Despite the note above saying “it works with PayPal”, that is no longer accurate. PayPal was removed as a payment option over 4 months ago and has not been reinstated. We have followed this up every month since it was removed and have consistently been told that there has been no update from the finance department. After 4 months, that response is difficult to accept. Either it is being worked on(to reinstate), or it is not. It should not take this long to confirm something so straightforward. PayPal had been available for years, so its removal without notice, combined with the lack of a clear answer on if or when it will return, leads to one obvious conclusion (which has been denied by JetPrint).
March 5, 2026
Tumblers it would be nice if the design could face the front of the tumblers
Dec. 3, 2025
Not happy with the quality of the garment. Poor QC before sending out item. Their Customer service is not taking ownership of the poor quality.
Nov. 29, 2025
I was looking for a perfect necklace and came across the same design symbol I used for the logo Sisters™. I asked to create my own variation so that it will represent the brand and not customized product for customers. They created my personal link for the brand Sisters™ only. I thought that was very professional and super cool they were able to make that happened. Thanks
Sept. 25, 2025
I've been using Jetprint now for several years. I find them very responsive to feedback and would like to give a shout out to both Mvrica and Lisa for their consistently helpful customer service. Whenever I've asked for a modification to the app or product or suggested a new product they have done their best to help. I suggested a new product recently and now it's a product that I can customise and sell. Fantastic. Thanks so much
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