6Isaiah8 review for JetPrint: Print On Demand

1 / 5

Dec. 18, 2023

Never received a tracking update for the item, my account always stated "in production" 3 weeks after the order was placed. When the item finally arrived ANOTHER BRAND'S merchandize was with the product. I initially thought it was a joke: No Quality control, no accountability. Save your brand - partner somewhere else.

Using app

Over 1 year

Total reviews

15

Average rating

4.7

Developer Reply

Hey, Thank you for your suggestion. Currently, each of our orders comes with a tracking number and is updated synchronously based on the order status. According to our investigation, you placed only one order with us in 2023. This order was paid on November 14th (UTC+8), and it arrived on November 28th (UTC+8). It took a total of 14 days from order payment to order delivery. After you received the goods, our customer service department did not receive any information from you regarding the order. If there is an order error or any other issue, you can contact our customer service within 30 days of receiving the product for a refund.

JetPrint: Print On Demand for Shopify
JetPrint: Print On Demand
4.0 star
382 reviews

Print On Demand Shoes, Jewelry, Drinkware, Bags & AOP Clothing

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