Joovii Shipping
The reviews for the Joovii app on Shopify are mixed, with both positive and negative feedback from users. Positive aspects include the ease of use, streamlined fulfillment process, time-saving features, and excellent customer service provided by Andrew. Users appreciate the integration with Shopify and the ability to compare pricing between different providers. However, negative feedback revolves around issues with the interface being overly complicated, inflated shipping prices, occasional app malfunctions, lack of responsiveness from customer service, and difficulties in canceling subscriptions. Some users also expressed dissatisfaction with the service provided by Sendle, the courier associated with the app.
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Love the app. So much easier than other interfaces I've used. I love that I can do bulk labels then choose the best rate for each one.
Joovii has made shipping so much easier for our Shopify store. Before this we were using Transdirect and it always felt clunky. We had to switch between windows, manually fill in details and double handle information that was already in Shopify. It worked, but it wasn’t smooth. With Joovii, we can book shipping directly from Shopify in a few clicks. No jumping around, no re-entering data. It feels like it’s actually built for ecommerce rather than bolted on. It’s streamlined our fulfilment process and saved us hours every week.
Disapointed that sendle could not give its users more notice however have been swithed over to another provider swiftly thanks to Joovii support.
junk interface. overly complicated and difficult to use on the phone format. shipping prices are often inflated compared to fulfilling the order in the shopify orders page? does not make sense. also decides not to work every few weeks.
no way to cancel the subscription.... ridiculous
As for any Shopify app the subscription is canceled when the app is uninstalled. Please contact us directly to request a refund if you have been unaware that this is the process.
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