NatureScapes Studio review for Judge.me Product Reviews App

1 / 5

Dec. 17, 2022

I've had this app for a year and suddenly nothing works. Unless I pay for more than I need. My biggest problem is that the app wants me to update but the details raise red flags. Why do you need a customers phone #….I don;t ask for it. And why location details? That has nothing to do with a review. you just seem to be gathering data from my customers for some reason that isn't pertinent to the focus of the app. WHY? there is not place to get answers. I had a problem last month and never got a solid answer but I had to do other work, so havn't pressed. I need a place to go to find out how this app that worked a t first is now so messed up it is useless. Plus you give me no options for WHAT data I will allow you to collect. You don't need my customers IP address, unless you are working for the government. Get some decent answers that are easy to find and implement or I can't recommend.

Using app

About 2 years

Total reviews

2

Average rating

1.0

Developer Reply

Hi, Founder and CEO of Judge.me here. The Shopify permissions you are accepting cover the data needed to run all features of our app: SMS requests, showing review location, etc. We are not doing anything with that info unless you enable those features in our app. Apps on Shopify can only ask for permissions needed to run the app, per Shopify policy. Hope this clarifies things. Our support has reached out to you and we hope to talk more soon.

Judge.me Product Reviews App for Shopify
Judge.me Product Reviews App
5.0 star
38,007 reviews

Judge.me: Product reviews & star ratings with photos & video

Developer
Shopify App Store