Creative Kids Emporium - Aus review for Judge.me Product Reviews App
March 6, 2023
The email review form is not compatible with Outlook. So customers using Outlook as an email client on their computer will receive a broken Star rating form when they receive a review email. It's hard enough to get people to leave a product review; sending them a broken email is not going to help matters. Yes, there is text on the page "Trouble filling out the form? Directing the reader to "Write a review on the web" but again this is another hurdle the user has to jump to leave a review. I recommend choosing a different customer review app that directs the recipient to leave a review on a dedicated landing page, that way you avoid email client compatibility issues.
Hi, Founder and CEO of Judge.me here. We have email template settings that are optimized for Outlook. Our support team has reached out to you with the solution. Hope this helps! PJ
Judge.me: Product reviews & star ratings with photos & video