Komfy Kloset review for Judge.me Product Reviews App
July 8, 2023
Absolutely sub-par support! I have used this app for over a year now and everything worked fine until the Shopify policy change..now photos of the reviews are not loading on the mobile version. This in turn makes the site unappealing and unprofessional looking - not good for business! I sent in photos to support showing different devices (iPad, iPhone android tablet) having the same issue. I even cleared the cookies and cache and used different browsers, used a private browser. I even called my sister in a different STATE and she is experiencing the same issue when she goes to the site. Support did absolutely NOTHING but gaslight me saying that the images are loading on their end. Tell me how 7 different mobile devices have the SAME ISSUE? Instead of working on the problem on their end, all they did was try to prove me wrong! FIX YOUR APP!
Judge.me: Product reviews & star ratings with photos & video