Diecast Model Centre review for Judge.me Product Reviews App

1 / 5

Jan. 15, 2026

The app itself is okay, but trying to get any support is terrible. Every month I am receiving newsletters advising of new features but I can't access them. When I try getting help, whether by chat or email, all I get is their useless AI bot giving me incorrect information, and when I click to say I need more help, absolutely nothing happens. This has to be one of the worst customer support experiences of any app I have used.

Using app

About 2 years

Total reviews

28

Average rating

4.1

Judge.me Product Reviews App for Shopify
Judge.me Product Reviews App
5.0 star
38,071 reviews

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Developer
Shopify App Store