Sigrid & Co. review for Judge.me Product Reviews App
Feb. 2, 2024
I have tried to get a refund for 6 months of unauthorized charges, when I contact them they balmed Shopify, now Shopify is tying to get in touch with them and all we get are crickets, I never authorized any charges for the last 6+ months and on top of that my store has been deactivated for the last two years!! Quick on charging your credit card but not as much when you have a complain about billing, I have been waiting for a refund for months now, hopfully someone will respond to our emails now...
Hi there, We're sorry to hear that you're having a delay with the 6-month refund. It's never pleasant to have to wait for a refund. However, when checked, we weren't able to find a previous conversation on this. We could also only find 1 payment event, which was from a trial so there was no charge for it. Our team has sent you a follow-up email. Please feel free to reply to us anytime. We're more than happy to investigate this further for you.
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