The Bathmate Store review for Judge.me Product Reviews App
June 4, 2024
Complete lack of privacy for store owners and any customer that posts a review with this app! They publish your info on their website and shopping portals for the world to see. This is a clear violation of privacy especially if you run stores that sell products that are very discreet in nature. Do not use if you respect your customers privacy.
We're sorry to hear of your frustrating experience. The ways in which we use and process personal data are GDPR compliant, we only collect the personal data required to operate our services. We are also processing your data erasure request and will update you shortly once this is done. The reviewer however, has full control over what is public or not, including the reviews. They can at any time unpublish their reviews or even completely delete them. In addition, the reviewer can choose how their name is displayed, including making it anonymous. They are free to change this whenever they want by logging in to their profile. This is to give reviewers more control over their reviews and their data. We understand that the reviewer name logic could be improved and this is something that the team is working on. Our team lead has been trying to get in touch to explain and we look forward to be able to connect with you.
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