Pool Table Shop review for Judge.me Product Reviews App

July 8, 2024

They recently made some changes to this app so that email reminders are not sent out anymore after the initial requests if there is no interaction with that email. The reminder wasn't even sent out to a customer who ended up opening the initial email a few days later That is crazy as the whole point of the reminders is to prompt the opening and interaction of the emails if they don't do so on the initial request. However, we can still ask their support to send out 1st, 2nd or 3rd reminders manually from their side even if initial request emails aren't opened so that's some consolation. There have also been some bugs in the email request history as a written review wasn't showing up in the status of emails, and requests were sent for accessory products in the order when it was all set just for the main product review. Anyway, overall it's quite a good app for review management.