Sleep City review for Judge.me Product Reviews App
July 16, 2024
Extremely limited features. Be warned, if you decide to uninstall this app, their reviews will still pop-up on your store even after widgets are removed. Support was absolutely no help. Just gaslit me and told me it wasn't their review app, when indeed it was. I ended up having to reinstall the app just to manually delete all of my reviews (only 25 at a time - such a pain and waste of time). 0/10 Do not recommend
Thank you for your review and we apologize for making you feel like we were gaslighting you. To confirm, it seems that our reviews/ratings were synced to the theme metafield, which can only be disabled within the theme. We might be able to disable this for you, for which we will need a collaborator access. Appreciate you taking the time to remove the reviews manually to resolve this issue. Moving forward, we will work with the theme providers to make sure when the app is uninstalled, the metafield will be disabled as well.
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