LuxNovaHub review for Judge.me Product Reviews App
Sept. 2, 2024
I'm extremely disappointed with the Judge.me Product Reviews App, especially after my recent experience with their support team. After Abraão ran some code on my Shopify store, a significant portion of my product images were removed, leaving my store in a complete mess. To make matters worse, he acted like nothing had happened and offered no solution to fix the problem. To add insult to injury, his manager Carlos was even worse. I showed him video proof of how my store looked before his staff messed it up, and he kept playing it off like nothing happened. This experience has been incredibly frustrating and has caused serious disruption to my business. I would not recommend this app to anyone, and I certainly won't be using it again. Proceed with caution if you value your store's integrity."
We understand how frustrating it must have been to encounter these issues, and we apologize if our communication and support were not as helpful as they should have been. We would appreciate the opportunity to discuss this with you further and do everything we can to help resolve the matter. Please feel free to reply to our email, and we will prioritize your case immediately.
Judge.me: Product reviews & star ratings with photos & video