Medans review for Judge.me Product Reviews App

Sept. 3, 2024

Overall the styling of this app is pretty old, it looks like it's been created in the 2010s. If you want to have it look modern prepare for some serious CSS rewriting and even JS hacking. The support is good, but it just seems like the architecture behind this was bad from the start and everything custom needs a workaround. The translation part is really bad, I've got a store in both english and romanian and the translation just doesn't sound romanian. If I put that on my website we'll just embarrass ourselves. There is no way to adjust the translated texts in the review widget, you have to either accept their translation or write custom JavaScript to intercept those texts and change them in the page. Doing that causes a flicker where you see the initial text first, then the it quickly changes to your text. You just need to hope the client doesn't notice. The multi-language review emails allow translation, but you can only set change the text. The product title, which is outside your control, stays in thelanguage set in the admin(EN in my case). So, imagine an email in romanian with products titles in english. Very professional.... There is currently no way to change this, I'm being told by support, although this basic problem should've been solved years ago.. This app is just not made for stores that use more than one language at the same time. Found all this after spending about 3 weeks of my extra time customizing it. I don't recommend it.