Good Scents Shop review for Judge.me Product Reviews App
Feb. 18, 2025
I signed up for what I thought was the free plan as a way to have it installed when I'm set up and ready to start selling. So, imagine my surprise today when I was charged for the premium plan. My website isn't set up completely but I already know which review app I won't use when it is. Thanks for nothing.
We're sorry for the confusion about the plan charges. It sounds like you were on our free trial, which gives access to the Awesome features for a limited time. Once the trial ends, it automatically switches to the Awesome plan unless downgraded to the Free plan beforehand. We completely understand this might not have been clear, and we'd love to help sort it out. Our team has processed your request, looking forward to hearing back soon!
Judge.me: Product reviews & star ratings with photos & video