Naturally Mignon review for Judge.me Product Reviews App
March 30, 2025
Buggy. Installed on my Dawn theme. It caused an error and broke the website. Support was fast, but they blamed my website. Shopify support developer confirmed error was caused by the app. Shopify Support: "This error appeared when you installed their app. The team will need to further investigate on this as well because this find this case rare/strange." Judge.me support said it was my fault and didn't fix. Site broken Not happy.
We're truly sorry to hear about your experience and that things didn’t go as smoothly as they should have. We also want to acknowledge that your case wasn’t handled in chat to the standard we hold ourselves to, and we genuinely regret that. After looking into the issue further, we identified that the root cause wasn’t indeed related to our app’s core functionality. We shared a detailed explanation via email shortly after, but we understand you may have already moved on. If you’d ever like to revisit or need further clarification, we’d be happy to continue the conversation and assist however we can. We really appreciate your time and feedback!
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