Egoist Underwear review for Judge.me Product Reviews App
Aug. 21, 2025
We’ve had the app for 3 months. During that time, 835 review request emails were sent, yet we only received 7 reviews - a conversion rate of about 0.8%. The industry average is usually in the 2–10% range, so the results are far below expectations. While support confirmed our settings are correct, their responses feel generic and dismissive, without any real effort to dig into the root of the issue or help improve performance.
Thank you for your feedback, we’re sorry to hear your review request conversion rate has been lower than expected, and we completely understand your frustration. While review response rates can vary widely depending on factors like industry, audience, and email client compatibility, we agree that more can be done to optimize performance. We’ve already reached out via email with some tailored suggestions, including testing different review request templates and offering tools like A/B testing and custom email designs to improve delivery and engagement. We’d love the chance to work more closely with you to boost your results and get your review collection back on track. Your input helps us improve both our product and our support, so thank you again for sharing your experience.
Judge.me: Product reviews & star ratings with photos & video