Flower and Twig Nursery review for Judge.me Product Reviews App

What has happened? I used to be able to speak to a human if I had an issue and it would be solved easily. I've been going around in circles now with an AI chatbot for 40 minutes and no way to speak to an actual human. I'm a paying customer and to be honest, I'm over this and going to move to a new review app. It's honestly ridiculous. Judge.me used to be great, until they moved to a chatbot system.