DippinDotty review for Judge.me Product Reviews App
Oct. 21, 2025
I’ve been using this app for a year, but I can no longer recommend it. I’ll be looking for an alternative. They’ve started changing policies without notifying users. For example, they now allow customers to leave low ratings and still receive coupons and awards. There should be a way to prevent rewards from going to negative or unfair reviews. At first, they acted like this feature had never changed, but later admitted it had. I’m done dealing with this kind of inconsistency.
We’re very sorry to hear about your disappointment and understand your concerns regarding the change to coupon eligibility. To clarify, this adjustment was made to stay compliant with Shopify’s Product Review Policy, which prohibits offering rewards only for positive or high-star reviews. This ensures that all feedback, positive or critical, is collected fairly and transparently. We’ve already reached out privately to explain the change in detail, and explore compliant alternatives that still let you reward your customers. We truly value your long-time trust in Judge.me and appreciate you sharing feedback that helps us uphold transparency and fairness for all merchants.
Judge.me: Product reviews & star ratings with photos & video