Adept Cosmetics® review for Judge.me Product Reviews App

Problems with Shop app reviews syncing. Support told me to wait 24 hours and let them know if it's still a problem. If it was they would look into it further. 24 hours later, it's still a problem, so they blame it on the Shop app. I check with 2 of my competitors who I'm also friends with and they show no problem on their end with their latest Shop app reviews in 48 hours publishing fine. I mention this to support and was basically ignored.