Coffee Depot review for Judge.me Product Reviews App

We’re really sorry to hear this, and we completely understand how upsetting an unexpected charge can be. Based on what we can see, this may be related to how Shopify handles subscriptions when a store is temporarily closed and then reopened, app charges can automatically resume unless the plan is downgraded beforehand. We attempted to reach out privately to help resolve this and offer a refund or app credit where applicable, but unfortunately our message wasn’t delivered successfully. If you’re able to contact us via the email linked to your Shopify admin or through our live chat, we’ll prioritize your case and make sure this is sorted quickly and fairly. We truly apologize for the frustration and would appreciate the chance to make things right.