Alliance of Native Seedkeepers review for Judge.me Product Reviews App

3 / 5

April 10, 2026

**UPDATE** Judge.me reached out to me after my review, requesting evidence of the conversation we had with this customer. However before we could send it, Judge.me apparently looked at this customers reviews and agreed it violated their policy and removed them. I do appreciate this change of heart on behalf of Judge.me, however I do wish it was taken care of when I originally reached out. (Original review) Everything was fine, other than the fact that judge.me isn't a google partner. We would publish all of our reviews, negative or positive. However, we got one customer that did order from us who was vulgar to us from the start. He was upset with his package being stuck in transit during winter storms at the post office. We sent him multiple packages and refunded him. However no matter what he would threaten us. After being blocked, he utilized judge.me as a weapon to threaten us, and harass us. Using vulgar language. We blocked him from reviews, however that does nothing to the countless vulgar reviews he left. Our choice was to hide or publish. Either one hurts your store rating. Tech support is near impossible to work with at judge.me and they don't take vulgar language and harassment reviews seriously. Claiming abusive reviews is beyond their scope. Judge.me is fine until you get attacked by review bombers. Then Judge.me can't stand by it's very much paid service.

Using app

7 months

Total reviews

6

Average rating

2.5

Developer Reply

Thank you for taking the time to update your review, we truly appreciate it. We’re really sorry for the experience you had initially, especially in such a difficult situation involving abusive content. You were right to expect faster and clearer handling from our side, and we acknowledge that we should have addressed it sooner. Your case has been very valuable for us. It helped highlight gaps in how we handle reports involving harassment and inappropriate content, and we’ve since improved our internal processes to respond more effectively in similar situations moving forward. We’re glad we were able to resolve this with you, and we truly appreciate your patience and fairness throughout.

Judge.me Product Reviews App for Shopify
Judge.me Product Reviews App
5.0 star
39,596 reviews

Collect unlimited product reviews, star ratings, testimonials

Developer
Shopify App Store