Koss Design - review for Judge.me Product Reviews App

We’re really sorry to hear about your experience, we understand how worrying it must feel when reviews seem missing. After looking into your case together, we found that the issue wasn’t with your reviews being lost, but related to how Google Product Ratings was set up across your two stores, as well as the Product Ratings program not being fully activated on Google’s side. We’ve since helped align the product data and submitted the necessary setup for Google Product Ratings, and we can now see the majority of your reviews marked as “ready to serve” in your Google Merchant Center. At this stage, we’re just waiting for Google’s final processing/approval, which is unfortunately outside of our control. Your reviews are safe, and we’re here to make sure everything displays correctly once Google completes their side.